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Decisions in organizations are about evaluating alternatives and choosing the one that would best serve organizational goals. To the extent that the evaluation of alternatives could be formulated as a predictive task with appropriate…

Human-Computer Interaction · Computer Science 2022-06-30 Charles Wan , Rodrigo Belo , Leid Zejnilović

Public attention towards explainability of artificial intelligence (AI) systems has been rising in recent years to offer methodologies for human oversight. This has translated into the proliferation of research outputs, such as from…

Computers and Society · Computer Science 2023-04-25 Luca Nannini , Agathe Balayn , Adam Leon Smith

The recent spike in certified Artificial Intelligence (AI) tools for healthcare has renewed the debate around adoption of this technology. One thread of such debate concerns Explainable AI and its promise to render AI devices more…

Human-Computer Interaction · Computer Science 2022-07-01 Giovanni Cinà , Tabea Röber , Rob Goedhart , Ilker Birbil

Explainable AI (XAI) is often promoted with the idea of helping users understand how machine learning models function and produce predictions. Still, most of these benefits are reserved for those with specialized domain knowledge, such as…

Artificial Intelligence · Computer Science 2023-04-26 Chinasa T. Okolo

In the context of explainable artificial intelligence (XAI), limited research has identified role-specific explanation needs. This study investigates the explanation needs of data scientists, who are responsible for training, testing,…

Human-Computer Interaction · Computer Science 2025-02-25 Helmut Degen , Ziran Min , Parinitha Nagaraja

Design optimizations in human-AI collaboration often focus on cognitive aspects like attention and task load. Drawing on work design literature, we propose that effective human-AI collaboration requires broader consideration of human needs…

Human-Computer Interaction · Computer Science 2024-10-11 Cedric Faas , Richard Bergs , Sarah Sterz , Markus Langer , Anna Maria Feit

Our work serves as a framework for unifying the challenges of contemporary explainable AI (XAI). We demonstrate that while XAI methods provide supplementary and potentially useful output for machine learning models, researchers and…

Artificial Intelligence · Computer Science 2023-07-17 Alicja Chaszczewicz

Remarkable success of modern image-based AI methods and the resulting interest in their applications in critical decision-making processes has led to a surge in efforts to make such intelligent systems transparent and explainable. The need…

Artificial Intelligence · Computer Science 2020-11-30 Adriano Lucieri , Muhammad Naseer Bajwa , Andreas Dengel , Sheraz Ahmed

Artificial intelligence (AI) is becoming increasingly more popular and can be found in workplaces and homes around the world. The decisions made by such "black box" systems are often opaque; that is, so complex as to be functionally…

Artificial Intelligence · Computer Science 2022-05-27 Rob Geada , Tommaso Teofili , Rui Vieira , Rebecca Whitworth , Daniele Zonca

A core assumption of Explainable AI (XAI) is that explanations are useful to users -- that is, users will do something with the explanations. Prior work, however, does not clearly connect the information provided in explanations to user…

Human-Computer Interaction · Computer Science 2026-01-29 Gennie Mansi , Julia Kim , Mark Riedl

More recently, Explainable Artificial Intelligence (XAI) research has shifted to focus on a more pragmatic or naturalistic account of understanding, that is, whether the stakeholders understand the explanation. This point is especially…

Human-Computer Interaction · Computer Science 2021-08-05 Janet Hui-wen Hsiao , Hilary Hei Ting Ngai , Luyu Qiu , Yi Yang , Caleb Chen Cao

The increasing integration of artificial intelligence (AI) in visual analytics (VA) tools raises vital questions about the behavior of users, their trust, and the potential of induced biases when provided with guidance during data…

Human-Computer Interaction · Computer Science 2024-04-24 Sunwoo Ha , Shayan Monadjemi , Alvitta Ottley

Effective human-AI collaboration requires humans to accurately gauge AI capabilities and calibrate their trust accordingly. Humans often have context-dependent private information, referred to as Unique Human Knowledge (UHK), that is…

Human-Computer Interaction · Computer Science 2025-11-07 Zenan Chen , Ruijiang Gao , Yingzhi Liang

With the advances of AI research, AI has been increasingly adopted in numerous domains, ranging from low-stakes daily tasks such as movie recommendations to high-stakes tasks such as medicine, and criminal justice decision-making.…

Human-Computer Interaction · Computer Science 2024-10-29 Shuai Ma

Explainable Artificial Intelligence (XAI) fills the role of a critical interface fostering interactions between sophisticated intelligent systems and diverse individuals, including data scientists, domain experts, end-users, and more. It…

Explainable AI (XAI) methods are commonly evaluated with functional metrics such as correctness, which computationally estimate how accurately an explanation reflects the model's reasoning. Higher correctness is assumed to produce better…

Human-Computer Interaction · Computer Science 2026-03-27 Gregor Baer , Chao Zhang , Isel Grau , Pieter Van Gorp

The integration of Artificial Intelligence (AI) into high-stakes domains such as healthcare, finance, and autonomous systems is often constrained by concerns over transparency, interpretability, and trust. While Human-Centered AI (HCAI)…

Human-Computer Interaction · Computer Science 2025-04-29 Chameera De Silva , Thilina Halloluwa , Dhaval Vyas

Despite the proliferation of explainable AI (XAI) methods, little is understood about end-users' explainability needs and behaviors around XAI explanations. To address this gap and contribute to understanding how explainability can support…

Human-Computer Interaction · Computer Science 2023-02-20 Sunnie S. Y. Kim , Elizabeth Anne Watkins , Olga Russakovsky , Ruth Fong , Andrés Monroy-Hernández

Within the field of Requirements Engineering (RE), the increasing significance of Explainable Artificial Intelligence (XAI) in aligning AI-supported systems with user needs, societal expectations, and regulatory standards has garnered…

Artificial Intelligence · Computer Science 2023-07-27 Timo Speith , Markus Langer

Explainable AI is an emerging field providing solutions for acquiring insights into automated systems' rationale. It has been put on the AI map by suggesting ways to tackle key ethical and societal issues. Existing explanation techniques…

Machine Learning · Computer Science 2022-05-02 Ioannis Mollas , Nick Bassiliades , Grigorios Tsoumakas
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