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Recent studies have shown the advantages of evaluating NLG systems using pairwise comparisons as opposed to direct assessment. Given $k$ systems, a naive approach for identifying the top-ranked system would be to uniformly obtain pairwise…

Computation and Language · Computer Science 2022-04-19 Akash Kumar Mohankumar , Mitesh M. Khapra

Collecting human judgements is currently the most reliable evaluation method for natural language generation systems. Automatic metrics have reported flaws when applied to measure quality aspects of generated text and have been shown to…

Computation and Language · Computer Science 2022-04-29 Thórhildur Thorleiksdóttir , Cedric Renggli , Nora Hollenstein , Ce Zhang

Human evaluation is the gold standard for evaluating text generation models. However, it is expensive. In order to fit budgetary constraints, a random subset of the test data is often chosen in practice for human evaluation. However,…

Computation and Language · Computer Science 2025-06-03 Vilém Zouhar , Peng Cui , Mrinmaya Sachan

Automated decision systems increasingly rely on human oversight to ensure accuracy in uncertain cases. This paper presents a practical framework for optimizing such human-in-the-loop classification systems using a double-threshold policy.…

Human-Computer Interaction · Computer Science 2026-01-13 Goran Muric , Steven Minton

Human annotation cost and time remain significant bottlenecks in Natural Language Processing (NLP), with test data annotation being particularly expensive due to the stringent requirement for low-error and high-quality labels necessary for…

Computation and Language · Computer Science 2026-03-24 Antonio Purificato , Maria Sofia Bucarelli , Andrea Bacciu , Amin Mantrach , Fabrizio Silvestri

Human evaluation for natural language generation (NLG) often suffers from inconsistent user ratings. While previous research tends to attribute this problem to individual user preferences, we show that the quality of human judgements can…

Computation and Language · Computer Science 2018-10-03 Jekaterina Novikova , Ondřej Dušek , Verena Rieser

Human evaluation plays a crucial role in Natural Language Processing (NLP) as it assesses the quality and relevance of developed systems, thereby facilitating their enhancement. However, the absence of widely accepted human evaluation…

Computation and Language · Computer Science 2023-10-13 Iva Bojic , Jessica Chen , Si Yuan Chang , Qi Chwen Ong , Shafiq Joty , Josip Car

Reliable evaluation of large language models (LLMs) is impeded by two key challenges: objective metrics often fail to reflect human perception of natural language, and exhaustive human labeling is prohibitively expensive. Here, we propose a…

Machine Learning · Computer Science 2025-05-30 Kehua Feng , Keyan Ding , Hongzhi Tan , Kede Ma , Zhihua Wang , Shuangquan Guo , Yuzhou Cheng , Ge Sun , Guozhou Zheng , Qiang Zhang , Huajun Chen

We survey human evaluation in papers presenting work on creative natural language generation that have been published in INLG 2020 and ICCC 2020. The most typical human evaluation method is a scaled survey, typically on a 5 point scale,…

Computation and Language · Computer Science 2021-08-03 Mika Hämäläinen , Khalid Alnajjar

Online relevance feedback (RF) is widely utilized in instance search (INS) tasks to further refine imperfect ranking results, but it often has low interaction efficiency. The active learning (AL) technique addresses this problem by…

Computer Vision and Pattern Recognition · Computer Science 2022-10-28 Yue Zhang , Chao Liang , Longxiang Jiang

We present a principled approach to provide LLM-based evaluation with a rigorous guarantee of human agreement. We first propose that a reliable evaluation method should not uncritically rely on model preferences for pairwise evaluation, but…

Machine Learning · Computer Science 2024-07-29 Jaehun Jung , Faeze Brahman , Yejin Choi

In NLG meta-evaluation, evaluation metrics are typically assessed based on their consistency with humans. However, we identify some limitations in traditional NLG meta-evaluation approaches, such as issues in handling human ratings and…

Computation and Language · Computer Science 2025-08-18 Xinyu Hu , Mingqi Gao , Li Lin , Zhenghan Yu , Xiaojun Wan

Automatic Short Answer Grading (ASAG) with generative large language models (LLMs) has recently demonstrated strong performance without task-specific fine-tuning, while also enabling the generation of synthetic feedback for educational…

Computation and Language · Computer Science 2026-05-14 Longwei Cong , Sonja Hahn , Sebastian Gombert , Leon Camus , Hendrik Drachsler , Ulf Kroehne

Automatic evaluation of various text quality criteria produced by data-driven intelligent methods is very common and useful because it is cheap, fast, and usually yields repeatable results. In this paper, we present an attempt to automate…

Computation and Language · Computer Science 2020-06-08 Erion Çano , Ondřej Bojar

Automated Scoring (AS), the natural language processing task of scoring essays and speeches in an educational testing setting, is growing in popularity and being deployed across contexts from government examinations to companies providing…

Computation and Language · Computer Science 2021-11-18 Yaman Kumar Singla , Sriram Krishna , Rajiv Ratn Shah , Changyou Chen

The correlation between NLG automatic evaluation metrics and human evaluation is often regarded as a critical criterion for assessing the capability of an evaluation metric. However, different grouping methods and correlation coefficients…

Computation and Language · Computer Science 2025-01-28 Mingqi Gao , Xinyu Hu , Li Lin , Xiaojun Wan

Reliable evaluation protocols are of utmost importance for reproducible NLP research. In this work, we show that sometimes neither metric nor conventional human evaluation is sufficient to draw conclusions about system performance. Using…

Computation and Language · Computer Science 2021-01-25 Yevgeniy Puzikov

Supervised Learning is a way of developing Artificial Intelligence systems in which a computer algorithm is trained on labeled data inputs. Effectiveness of a Supervised Learning algorithm is determined by its performance on a given dataset…

Computers and Society · Computer Science 2024-10-29 Shubhi Bansal , Atharva Tendulkar , Nagendra Kumar

The effectiveness of automatic evaluation of generative models is typically measured by comparing the labels generated via automation with labels by humans using correlation metrics. However, metrics like Krippendorff's $\alpha$ and…

Human-Computer Interaction · Computer Science 2025-01-28 Aparna Elangovan , Lei Xu , Jongwoo Ko , Mahsa Elyasi , Ling Liu , Sravan Bodapati , Dan Roth

Estimating the expected output quality of generation systems is central to NLG. This paper qualifies the notion that automatic metrics are not as good as humans in estimating system-level quality. Statistically, humans are unbiased, high…

Computation and Language · Computer Science 2024-12-17 Johnny Tian-Zheng Wei , Robin Jia
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