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With generative artificial intelligence (AI), particularly large language models (LLMs), continuing to make inroads in healthcare, it is critical to supplement traditional automated evaluations with human evaluations. Understanding and…

Large Language Models (LLMs) are acquiring a wider range of capabilities, including understanding and responding in multiple languages. While they undergo safety training to prevent them from answering illegal questions, imbalances in…

Computation and Language · Computer Science 2025-03-18 Likai Tang , Niruth Bogahawatta , Yasod Ginige , Jiarui Xu , Shixuan Sun , Surangika Ranathunga , Suranga Seneviratne

We address a fundamental challenge in Natural Language Generation (NLG) model evaluation -- the design and evaluation of evaluation metrics. Recognizing the limitations of existing automatic metrics and noises from how current human…

Computation and Language · Computer Science 2023-10-24 Ziang Xiao , Susu Zhang , Vivian Lai , Q. Vera Liao

We survey human evaluation in papers presenting work on creative natural language generation that have been published in INLG 2020 and ICCC 2020. The most typical human evaluation method is a scaled survey, typically on a 5 point scale,…

Computation and Language · Computer Science 2021-08-03 Mika Hämäläinen , Khalid Alnajjar

The pursuit of leaderboard rankings in Large Language Models (LLMs) has created a fundamental paradox: models excel at standardized tests while failing to demonstrate genuine language understanding and adaptability. Our systematic analysis…

Computation and Language · Computer Science 2024-12-06 Sourav Banerjee , Ayushi Agarwal , Eishkaran Singh

Natural Language Generation (NLG) evaluation is a multifaceted task requiring assessment of multiple desirable criteria, e.g., fluency, coherency, coverage, relevance, adequacy, overall quality, etc. Across existing datasets for 6 NLG…

Computation and Language · Computer Science 2021-09-14 Ananya B. Sai , Tanay Dixit , Dev Yashpal Sheth , Sreyas Mohan , Mitesh M. Khapra

In this position paper, we argue that human evaluation of generative large language models (LLMs) should be a multidisciplinary undertaking that draws upon insights from disciplines such as user experience research and human behavioral…

Computation and Language · Computer Science 2024-10-08 Aparna Elangovan , Ling Liu , Lei Xu , Sravan Bodapati , Dan Roth

Evaluation practices in natural language generation (NLG) have many known flaws, but improved evaluation approaches are rarely widely adopted. This issue has become more urgent, since neural NLG models have improved to the point where they…

Computation and Language · Computer Science 2022-02-15 Sebastian Gehrmann , Elizabeth Clark , Thibault Sellam

Large language models (LLMs) have demonstrated great potential for automating the evaluation of natural language generation. Previous frameworks of LLM-as-a-judge fall short in two ways: they either use zero-shot setting without consulting…

Computation and Language · Computer Science 2025-04-11 Mingxuan Li , Hanchen Li , Chenhao Tan

As intelligent systems become more autonomous, the scientific community focuses on creating decision-making mechanisms that include ethical and moral considerations, unlike traditional utility-maximisation models. To achieve this, a key…

Artificial Intelligence · Computer Science 2026-05-28 Eduardo de la Cruz Fernández , Marcelo Karanik , Sascha Ossowski

Ensuring that large language models (LLMs) can effectively assess, detect, explain, and remediate software vulnerabilities is critical for building robust and secure software systems. We introduce VADER, a human-evaluated benchmark designed…

Cryptography and Security · Computer Science 2025-05-27 Ethan TS. Liu , Austin Wang , Spencer Mateega , Carlos Georgescu , Danny Tang

The integration of Large Language Models (LLMs) into recommendation systems has introduced unprecedented capabilities for natural language understanding, explanation generation, and conversational interactions. However, existing evaluation…

Information Retrieval · Computer Science 2026-01-28 Sushant Mehta

The explainability of recommender systems has attracted significant attention in academia and industry. Many efforts have been made for explainable recommendations, yet evaluating the quality of the explanations remains a challenging and…

Information Retrieval · Computer Science 2024-06-07 Xiaoyu Zhang , Yishan Li , Jiayin Wang , Bowen Sun , Weizhi Ma , Peijie Sun , Min Zhang

Human evaluation is indispensable and inevitable for assessing the quality of texts generated by machine learning models or written by humans. However, human evaluation is very difficult to reproduce and its quality is notoriously unstable,…

Computation and Language · Computer Science 2023-05-04 Cheng-Han Chiang , Hung-yi Lee

Large language models (LLMs) are increasingly used in high-stakes settings, where overconfident responses can mislead users. Reliable confidence estimation has been shown to enhance trust and task accuracy. Yet existing methods face…

Computation and Language · Computer Science 2025-09-30 Linwei Tao , Yi-Fan Yeh , Bo Kai , Minjing Dong , Tao Huang , Tom A. Lamb , Jialin Yu , Philip H. S. Torr , Chang Xu

Evaluating natural language generation (NLG) systems remains a core challenge of natural language processing (NLP), further complicated by the rise of large language models (LLMs) that aims to be general-purpose. Recently, large language…

Computation and Language · Computer Science 2025-08-29 Khaoula Chehbouni , Mohammed Haddou , Jackie Chi Kit Cheung , Golnoosh Farnadi

Large Language Models (LLMs) have demonstrated exceptional progress in multiple domains of software engineering including software vulnerability detection. Using LLMs to automate vulnerability detection in the wild is an important and…

Cryptography and Security · Computer Science 2026-05-13 Rijha Safdar , Danyail Mateen , Syed Taha Ali , Wajahat Hussain

This paper surveys evaluation techniques to enhance the trustworthiness and understanding of Large Language Models (LLMs). As reliance on LLMs grows, ensuring their reliability, fairness, and transparency is crucial. We explore algorithmic…

Computation and Language · Computer Science 2024-06-05 Nik Bear Brown

Large language models (LLMs) are widely used as scalable evaluators of model responses in lieu of human annotators. However, imperfect sensitivity and specificity of the LLM judges induce bias in naive evaluation scores. We propose a simple…

Machine Learning · Computer Science 2026-02-10 Chungpa Lee , Thomas Zeng , Jongwon Jeong , Jy-yong Sohn , Kangwook Lee

The rapid rise in popularity of Large Language Models (LLMs) with emerging capabilities has spurred public curiosity to evaluate and compare different LLMs, leading many researchers to propose their own LLM benchmarks. Noticing preliminary…

Artificial Intelligence · Computer Science 2025-05-15 Timothy R. McIntosh , Teo Susnjak , Nalin Arachchilage , Tong Liu , Paul Watters , Malka N. Halgamuge
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