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The increasing integration of Artificial Intelligence (AI) into everyday life makes it essential to explain AI-based decision-making in a way that is understandable to all users, including those with disabilities. Accessible explanations…

Human-Computer Interaction · Computer Science 2025-12-18 Chukwunonso Henry Nwokoye , Maria J. P. Peixoto , Akriti Pandey , Lauren Pardy , Mahadeo Sukhai , Peter R. Lewis

Explainable Artificial Intelligence (XAI) techniques are frequently required by users in many AI systems with the goal of understanding complex models, their associated predictions, and gaining trust. While suitable for some specific tasks…

Human-Computer Interaction · Computer Science 2023-03-22 Savio Rozario , George Čevora

Social Explainable AI (SAI) is a new direction in artificial intelligence that emphasises decentralisation, transparency, social context, and focus on the human users. SAI research is still at an early stage. Consequently, it concentrates…

Multiagent Systems · Computer Science 2023-10-20 Damian Kurpiewski , Wojciech Jamroga , Teofil Sidoruk

Despite promising developments in Explainable Artificial Intelligence, the practical value of XAI methods remains under-explored and insufficiently validated in real-world settings. Robust and context-aware evaluation is essential, not only…

Human-Computer Interaction · Computer Science 2025-06-18 Ivania Donoso-Guzmán , Kristýna Sirka Kacafírková , Maxwell Szymanski , An Jacobs , Denis Parra , Katrien Verbert

The shift from symbolic AI systems to black-box, sub-symbolic, and statistical ones has motivated a rapid increase in the interest toward explainable AI (XAI), i.e. approaches to make black-box AI systems explainable to human decision…

Artificial Intelligence · Computer Science 2022-10-28 Federico Cabitza , Matteo Cameli , Andrea Campagner , Chiara Natali , Luca Ronzio

Explainable Artificial Intelligence (XAI) plays a critical role in fostering user trust and understanding in AI-driven systems. However, the design of effective XAI interfaces presents significant challenges, particularly for UX…

Human-Computer Interaction · Computer Science 2025-06-23 Mohammad Naiseh , Huseyin Dogan , Stephen Giff , Nan Jiang

The remarkable advancements in Deep Learning (DL) algorithms have fueled enthusiasm for using Artificial Intelligence (AI) technologies in almost every domain; however, the opaqueness of these algorithms put a question mark on their…

Machine Learning · Computer Science 2021-01-12 F. Hussain , R. Hussain , E. Hossain

Explainable AI (XAI) techniques aim to provide insights into predictive models and enhance user performance, yet they often fall short of these expectations. Conversational XAI assistants promise to overcome such limitations, but empirical…

Machine Learning · Computer Science 2026-05-21 Sven Kruschel , Julian Rosenberger , Lasse Bohlen , Mathias Kraus , Patrick Zschech

The past decade has seen significant progress in artificial intelligence (AI), which has resulted in algorithms being adopted for resolving a variety of problems. However, this success has been met by increasing model complexity and…

Machine Learning · Computer Science 2021-11-15 Waddah Saeed , Christian Omlin

The boundaries of existing explainable artificial intelligence (XAI) algorithms are confined to problems grounded in technical users' demand for explainability. This research paradigm disproportionately ignores the larger group of…

Artificial Intelligence · Computer Science 2023-01-25 Weina Jin , Jianyu Fan , Diane Gromala , Philippe Pasquier , Xiaoxiao Li , Ghassan Hamarneh

Explainable AI (XAI) is a promising means of supporting human-AI collaborations for high-stakes visual detection tasks, such as damage detection tasks from satellite imageries, as fully-automated approaches are unlikely to be perfectly safe…

Human-Computer Interaction · Computer Science 2021-11-05 Donghoon Shin , Sachin Grover , Kenneth Holstein , Adam Perer

The massive volume of online information along with the issue of misinformation has spurred active research in the automation of fact-checking. Like fact-checking by human experts, it is not enough for an automated fact-checker to just be…

Human-Computer Interaction · Computer Science 2024-06-21 Gionnieve Lim , Simon T. Perrault

Explainable Artificial Intelligence (XAI) aims to improve the transparency of autonomous decision-making through explanations. Recent literature has emphasised users' need for holistic "multi-shot" explanations and personalised engagement…

Artificial Intelligence · Computer Science 2025-01-20 Anjana Wijekoon , Nirmalie Wiratunga , David Corsar , Kyle Martin , Ikechukwu Nkisi-Orji , Belen Díaz-Agudo , Derek Bridge

In healthcare, AI systems support clinicians and patients in diagnosis, treatment, and monitoring, but many systems' poor explainability remains challenging for practical application. Overcoming this barrier is the goal of explainable AI…

Human-Computer Interaction · Computer Science 2022-10-10 Katharina Weitz , Alexander Zellner , Elisabeth André

Mistakes in AI systems are inevitable, arising from both technical limitations and sociotechnical gaps. While black-boxing AI systems can make the user experience seamless, hiding the seams risks disempowering users to mitigate fallouts…

Human-Computer Interaction · Computer Science 2024-03-07 Upol Ehsan , Q. Vera Liao , Samir Passi , Mark O. Riedl , Hal Daume

In recent years, the field of explainable AI (XAI) has produced a vast collection of algorithms, providing a useful toolbox for researchers and practitioners to build XAI applications. With the rich application opportunities, explainability…

Artificial Intelligence · Computer Science 2022-04-21 Q. Vera Liao , Kush R. Varshney

Companies' adoption of artificial intelligence (AI) is increasingly becoming an essential element of business success. However, using AI poses new requirements for companies and their employees, including transparency and comprehensibility…

Human-Computer Interaction · Computer Science 2023-06-05 Katharina Weitz , Chi Tai Dang , Elisabeth André

eXplainable Artificial Intelligence (XAI) aims at providing understandable explanations of black box models. In this paper, we evaluate current XAI methods by scoring them based on ground truth simulations and sensitivity analysis. To this…

The usage of eXplainable Artificial Intelligence (XAI) methods has become essential in practical applications, given the increasing deployment of Artificial Intelligence (AI) models and the legislative requirements put forward in the latest…

Machine Learning · Computer Science 2025-10-14 Ilaria Vascotto , Valentina Blasone , Alex Rodriguez , Alessandro Bonaita , Luca Bortolussi

Artificial Intelligence (AI) is one of the disruptive technologies that is shaping the future. It has growing applications for data-driven decisions in major smart city solutions, including transportation, education, healthcare, public…

Machine Learning · Computer Science 2021-11-02 M. Humayn Kabir , Khondokar Fida Hasan , Mohammad Kamrul Hasan , Keyvan Ansari