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New-age conversational agent systems perform both speech emotion recognition (SER) and automatic speech recognition (ASR) using two separate and often independent approaches for real-world application in noisy environments. In this paper,…

Audio and Speech Processing · Electrical Eng. & Systems 2023-05-29 Lokesh Bansal , S. Pavankumar Dubagunta , Malolan Chetlur , Pushpak Jagtap , Aravind Ganapathiraju

Transformer models have been used in automatic speech recognition (ASR) successfully and yields state-of-the-art results. However, its performance is still affected by speaker mismatch between training and test data. Further finetuning a…

Audio and Speech Processing · Electrical Eng. & Systems 2021-10-19 Yingzhu Zhao , Chongjia Ni , Cheung-Chi Leung , Shafiq Joty , Eng Siong Chng , Bin Ma

Emotional support conversations require more than fluent responses. Supporters need to understand the seeker's situation and emotions, adopt an appropriate strategy, and respond in a natural, human-like manner. Despite advances in large…

Computation and Language · Computer Science 2026-04-10 Yunxiao Wang , Meng Liu , Kaiyu Jiang , Bin Wen , Fan Yang , Tingting Gao , Lizi Liao

Text data is commonly utilized as a primary input to enhance Speech Emotion Recognition (SER) performance and reliability. However, the reliance on human-transcribed text in most studies impedes the development of practical SER systems,…

Audio and Speech Processing · Electrical Eng. & Systems 2025-03-25 Yuanchao Li , Peter Bell , Catherine Lai

Emotions recognition is commonly employed for health assessment. However, the typical metric for evaluation in therapy is based on patient-doctor appraisal. This process can fall into the issue of subjectivity, while also requiring…

Human-Computer Interaction · Computer Science 2021-01-21 Jumana Almahmoud , Kruthika Kikkeri

Emotion recognition through artificial intelligence and smart sensing of physical and physiological signals (Affective Computing) is achieving very interesting results in terms of accuracy, inference times, and user-independent models. In…

Human-Computer Interaction · Computer Science 2024-10-08 Laura Gutierrez-Martin , Celia Lopez Ongil , Jose M. Lanza-Gutierrez , Jose A. Miranda Calero

Models that can handle a wide range of speakers and acoustic conditions are essential in speech emotion recognition (SER). Often, these models tend to show mixed results when presented with speakers or acoustic conditions that were not…

Computation and Language · Computer Science 2022-01-11 Norbert Braunschweiler , Rama Doddipatla , Simon Keizer , Svetlana Stoyanchev

Speech emotion recognition (SER) has been a popular research topic in human-computer interaction (HCI). As edge devices are rapidly springing up, applying SER to edge devices is promising for a huge number of HCI applications. Although deep…

Sound · Computer Science 2023-05-12 Yi Chang , Zhao Ren , Thanh Tam Nguyen , Kun Qian , Björn W. Schuller

Personalized speech enhancement (PSE) models utilize additional cues, such as speaker embeddings like d-vectors, to remove background noise and interfering speech in real-time and thus improve the speech quality of online video conferencing…

Audio and Speech Processing · Electrical Eng. & Systems 2021-10-20 Sefik Emre Eskimez , Takuya Yoshioka , Huaming Wang , Xiaofei Wang , Zhuo Chen , Xuedong Huang

In human-computer interaction (HCI), Speech Emotion Recognition (SER) is a key technology for understanding human intentions and emotions. Traditional SER methods struggle to effectively capture the long-term temporal correla-tions and…

Audio and Speech Processing · Electrical Eng. & Systems 2024-07-18 Xincheng Wang , Liejun Wang , Yinfeng Yu , Xinxin Jiao

Robust speech emotion recognition relies on the quality of the speech features. We present speech features enhancement strategy that improves speech emotion recognition. We used the INTERSPEECH 2010 challenge feature-set. We identified…

Signal Processing · Electrical Eng. & Systems 2022-08-22 Sofia Kanwal , Sohail Asghar , Hazrat Ali

Emotional state recognition through speech is being a very interesting research topic nowadays. Using subliminal information of speech, denominated as prosody, it is possible to recognize the emotional state of the person. One of the main…

Computer Vision and Pattern Recognition · Computer Science 2014-03-20 Inma Mohino-Herranz , Roberto Gil-Pita , Sagrario Alonso-Diaz , Manuel Rosa-Zurera

In this paper, we explore the use of pre-trained language models to learn sentiment information of written texts for speech sentiment analysis. First, we investigate how useful a pre-trained language model would be in a 2-step pipeline…

Computation and Language · Computer Science 2021-06-15 Suwon Shon , Pablo Brusco , Jing Pan , Kyu J. Han , Shinji Watanabe

Speech Emotion recognition (SER) in call center conversations has emerged as a valuable tool for assessing the quality of interactions between clients and agents. In contrast to controlled laboratory environments, real-life conversations…

Audio and Speech Processing · Electrical Eng. & Systems 2023-10-05 Yajing Feng , Laurence Devillers

Recent advancements in Deep and Self-Supervised Learning (SSL) have led to substantial improvements in Speech Emotion Recognition (SER) performance, reaching unprecedented levels. However, obtaining sufficient amounts of accurately labeled…

Computation and Language · Computer Science 2025-02-25 Bulat Khaertdinov , Pedro Jeuris , Annanda Sousa , Enrique Hortal

Conversational emotion recognition (CER) has attracted increasing interests in the natural language processing (NLP) community. Different from the vanilla emotion recognition, effective speaker-sensitive utterance representation is one…

Computation and Language · Computer Science 2020-03-06 Jingye Li , Meishan Zhang , Donghong Ji , Yijiang Liu

While increasing research focuses on the emotional well-being of agile team members, a significant gap remains in emotion monitoring studies for Scrum Masters and meeting organizers, whose impact on team dynamics is crucial. This paper…

Artificial Intelligence · Computer Science 2026-05-19 Jingni Huang , Peter Bloodsworth

Vietnamese Speech Emotion Recognition (SER) remains challenging due to ambiguous acoustic patterns and the lack of reliable annotated data, especially in real-world conditions where emotional boundaries are not clearly separable. To address…

Computation and Language · Computer Science 2026-04-03 Truc Nguyen , Then Tran , Binh Truong , Phuoc Nguyen T. H

Automatic emotion recognition in conversation (ERC) is crucial for emotion-aware conversational artificial intelligence. This paper proposes a distribution-based framework that formulates ERC as a sequence-to-sequence problem for emotion…

Computation and Language · Computer Science 2024-04-02 Wen Wu , Chao Zhang , Philip C. Woodland

Recent speech-to-speech (S2S) models generate intelligible speech but still lack natural expressiveness, largely due to the absence of a reliable evaluation metric. Existing approaches, such as subjective MOS ratings, low-level acoustic…

Sound · Computer Science 2025-10-24 Zhiyu Lin , Jingwen Yang , Jiale Zhao , Meng Liu , Sunzhu Li , Benyou Wang