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This paper presents ChatCounselor, a large language model (LLM) solution designed to provide mental health support. Unlike generic chatbots, ChatCounselor is distinguished by its foundation in real conversations between consulting clients…

Computation and Language · Computer Science 2023-09-28 June M. Liu , Donghao Li , He Cao , Tianhe Ren , Zeyi Liao , Jiamin Wu

This paper takes an exploratory approach to examine the use of ChatGPT for pattern mining. It proposes an eight-step collaborative process that combines human insight with AI capabilities to extract patterns from known uses. The paper…

Artificial Intelligence · Computer Science 2024-12-24 Michael Weiss

The increasing trust in large language models (LLMs), especially in the form of chatbots, is often undermined by the lack of their extrinsic evaluation. This holds particularly true in nutrition, where randomised controlled trials (RCTs)…

Human-Computer Interaction · Computer Science 2025-11-27 Karen Jia-Hui Li , Simone Balloccu , Ondrej Dusek , Ehud Reiter

Since the COVID-19 pandemic, educational institutions have embarked on digital transformation projects. The success of these projects depends on integrating new technologies and understanding the needs of digitally literate students. The…

Artificial Intelligence · Computer Science 2024-02-15 Rita Stampfl , Igor Ivkić , Barbara Geyer

In the context of the high energy demand of large language models (LLMs) and growing concerns about global warming, there is significant demand for actionable recommendations that can help reduce emissions when utilizing such technologies.…

Computers and Society · Computer Science 2025-08-05 Boris Ruf , Marcin Detyniecki

Language is essentially a complex, intricate system of human expressions governed by grammatical rules. It poses a significant challenge to develop capable AI algorithms for comprehending and grasping a language. As a major approach,…

As Large Language Models (LLMs) are increasingly deployed in customer-facing applications, a critical yet underexplored question is how users communicate differently with LLM chatbots compared to human agent. In this study, we present…

Computation and Language · Computer Science 2025-10-06 Fulei Zhang , Zhou Yu

The ChatGPT, a lite and conversational variant of Generative Pretrained Transformer 4 (GPT-4) developed by OpenAI, is one of the milestone Large Language Models (LLMs) with billions of parameters. LLMs have stirred up much interest among…

Computation and Language · Computer Science 2023-08-01 Hanyao Huang , Ou Zheng , Dongdong Wang , Jiayi Yin , Zijin Wang , Shengxuan Ding , Heng Yin , Chuan Xu , Renjie Yang , Qian Zheng , Bing Shi

Large Language Models (LLMs) have created opportunities for designing chatbots that can support complex question-answering (QA) scenarios and improve news audience engagement. However, we still lack an understanding of what roles…

Human-Computer Interaction · Computer Science 2024-03-26 Md Naimul Hoque , Ayman Mahfuz , Mayukha Kindi , Naeemul Hassan

As the recent Large Language Models(LLM's) become increasingly competent in zero-shot and few-shot reasoning across various domains, educators are showing a growing interest in leveraging these LLM's in conversation-based tutoring systems.…

Human-Computer Interaction · Computer Science 2024-03-22 Minju Park , Sojung Kim , Seunghyun Lee , Soonwoo Kwon , Kyuseok Kim

Context: Large Language Models (LLMs) such as ChatGPT are increasingly adopted in software engineering (SE) education, offering both opportunities and challenges. Their adoption requires systematic investigation to ensure responsible…

Software Engineering · Computer Science 2025-09-08 Maryam Khan , Muhammad Azeem Akbar , Jussi Kasurinen

We randomly deploy questions constructed with and without use of the LLM tool and gauge the ability of the students to correctly answer, as well as their ability to correctly perceive the difference between human-authored and LLM-authored…

Computers and Society · Computer Science 2025-03-26 Gavin Witsken , Igor Crk , Eren Gultepe

Large Language Models (LLMs), as the case of OpenAI ChatGPT-4 Turbo, are revolutionizing several industries, including higher education. In this context, LLMs can be personalized through a fine-tuning process to meet the student demands on…

Computer science has historically presented barriers for non-native English speaking (NNES) students, often due to language and terminology challenges. With the rise of large language models (LLMs), there is potential to leverage this…

Human-Computer Interaction · Computer Science 2025-08-25 Ismael Villegas Molina , Audria Montalvo , Benjamin Ochoa , Paul Denny , Leo Porter

Large Language Models (LLMs) have been subject to extensive research in the past few years. This is particularly true for the potential of LLMs to generate formative programming feedback for novice learners at university. In contrast to…

Computers and Society · Computer Science 2025-04-03 Imen Azaiz , Natalie Kiesler , Sven Strickroth , Anni Zhang

The integration of artificial intelligence tools such as ChatGPT in the education system has gained attention in recent years. This experience report explores students' perceptions and suggestions for integrating ChatGPT in a computer…

Computers and Society · Computer Science 2024-02-06 Kehinde Aruleba , Ismaila Temitayo Sanusi , George Obaido , Blessing Ogbuokiri

Large Language Models (LLMs) have demonstrated exceptional natural language understanding abilities and have excelled in a variety of natural language processing (NLP)tasks in recent years. Despite the fact that most LLMs are trained…

Computation and Language · Computer Science 2023-10-25 Xiang Zhang , Senyu Li , Bradley Hauer , Ning Shi , Grzegorz Kondrak

Generative AI like the Large Language Models (LLMs) has become more available for the general consumer in recent years. Publicly available services, e.g., ChatGPT, perform token generation on networked cloud server hardware, effectively…

Machine Learning · Computer Science 2024-12-23 Liam Seymour , Basar Kutukcu , Sabur Baidya

The integration of Large Language Models (LLMs) and chatbots introduces new challenges and opportunities for decision-making in software testing. Decision-making relies on a variety of information, including code, requirements…

Software Engineering · Computer Science 2024-06-18 Francisco Gomes de Oliveira Neto

People increasingly hold sustained, open-ended conversations with large language models (LLMs). Public reports and early studies suggest that, in such settings, models can reinforce delusional or conspiratorial ideation or even amplify…

Human-Computer Interaction · Computer Science 2026-04-09 Peter Kirgis , Ben Hawriluk , Sherrie Feng , Aslan Bilimer , Sam Paech , Zeynep Tufekci