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We present a novel approach to learn representations for sentence-level semantic similarity using conversational data. Our method trains an unsupervised model to predict conversational input-response pairs. The resulting sentence embeddings…

Computation and Language · Computer Science 2018-04-23 Yinfei Yang , Steve Yuan , Daniel Cer , Sheng-yi Kong , Noah Constant , Petr Pilar , Heming Ge , Yun-Hsuan Sung , Brian Strope , Ray Kurzweil

Retrieval-augmented generation supports language models to strengthen their factual groundings by providing external contexts. However, language models often face challenges when given extensive information, diminishing their effectiveness…

Computation and Language · Computer Science 2024-10-15 Chanwoong Yoon , Taewhoo Lee , Hyeon Hwang , Minbyul Jeong , Jaewoo Kang

Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, which is cumbersome to collect. In this work, we propose to…

Computation and Language · Computer Science 2022-03-29 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

Computation and Language · Computer Science 2022-03-14 Tianbo Ji , Yvette Graham , Gareth J. F. Jones , Chenyang Lyu , Qun Liu

Question Answering (QA) is a growing area of research, often used to facilitate the extraction of information from within documents. State-of-the-art QA models are usually pre-trained on domain-general corpora like Wikipedia and thus tend…

Computation and Language · Computer Science 2022-12-01 Matthew Maufe , James Ravenscroft , Rob Procter , Maria Liakata

Sentence extraction based summarization methods has some limitations as it doesn't go into the semantics of the document. Also, it lacks the capability of sentence generation which is intuitive to humans. Here we present a novel method to…

Computation and Language · Computer Science 2014-06-06 Divyanshu Bhartiya , Ashudeep Singh

Automated service agents require well-structured workflows to provide consistent and accurate responses to customer queries. However, these workflows are often undocumented, and their automatic extraction from conversations remains…

Computation and Language · Computer Science 2025-02-25 Prafulla Kumar Choubey , Xiangyu Peng , Shilpa Bhagavath , Caiming Xiong , Shiva Kumar Pentyala , Chien-Sheng Wu

To mitigate the lack of diverse dialogue summarization datasets in academia, we present methods to utilize non-dialogue summarization data for enhancing dialogue summarization systems. We apply transformations to document summarization data…

Computation and Language · Computer Science 2022-10-19 Seongmin Park , Dongchan Shin , Jihwa Lee

Large Language Models (LLMs) are increasingly employed in multi-turn conversational tasks, yet their pre-training data predominantly consists of continuous prose, creating a potential mismatch between required capabilities and training…

Computation and Language · Computer Science 2025-07-09 Jing Yang Lee , Hamed Bonab , Nasser Zalmout , Ming Zeng , Sanket Lokegaonkar , Colin Lockard , Binxuan Huang , Ritesh Sarkhel , Haodong Wang

The Adobe Experience Platform AI Assistant is a conversational tool that enables organizations to interact seamlessly with proprietary enterprise data through a chatbot. However, due to access restrictions, Large Language Models (LLMs)…

Information Retrieval · Computer Science 2025-02-24 Manisha Mukherjee , Sungchul Kim , Xiang Chen , Dan Luo , Tong Yu , Tung Mai

In spoken question answering, the systems are designed to answer questions from contiguous text spans within the related speech transcripts. However, the most natural way that human seek or test their knowledge is via human conversations.…

Computation and Language · Computer Science 2022-05-02 Chenyu You , Nuo Chen , Fenglin Liu , Shen Ge , Xian Wu , Yuexian Zou

Sequence generation models for dialogue are known to have several problems: they tend to produce short, generic sentences that are uninformative and unengaging. Retrieval models on the other hand can surface interesting responses, but are…

Computation and Language · Computer Science 2018-09-07 Jason Weston , Emily Dinan , Alexander H. Miller

Complex dialogue mappings (CDM), including one-to-many and many-to-one mappings, tend to make dialogue models generate incoherent or dull responses, and modeling these mappings remains a huge challenge for neural dialogue systems. To…

Computation and Language · Computer Science 2022-12-02 Bin Sun , Shaoxiong Feng , Yiwei Li , Weichao Wang , Fei Mi , Yitong Li , Kan Li

Conversational search provides a more convenient interface for users to search by allowing multi-turn interaction with the search engine. However, the effectiveness of the conversational dense retrieval methods is limited by the scarcity of…

Information Retrieval · Computer Science 2024-03-19 Fengran Mo , Bole Yi , Kelong Mao , Chen Qu , Kaiyu Huang , Jian-Yun Nie

This paper provides preliminary results on exploring the task of performing turn-level data augmentation for dialogue system based on different types of commonsense relationships, and the automatic evaluation of the generated synthetic…

Computation and Language · Computer Science 2025-06-25 Marcos Estecha-Garitagoitia , Chen Zhang , Mario Rodríguez-Cantelar , Luis Fernando D'Haro

Having an intelligent dialogue agent that can engage in conversational question answering (ConvQA) is now no longer limited to Sci-Fi movies only and has, in fact, turned into a reality. These intelligent agents are required to understand…

Computation and Language · Computer Science 2023-04-17 Munazza Zaib , Quan Z. Sheng , Wei Emma Zhang , Adnan Mahmood

Document-grounded dialogue systems aim to answer user queries by leveraging external information. Previous studies have mainly focused on handling free-form documents, often overlooking structured data such as lists, which can represent a…

Computation and Language · Computer Science 2024-10-08 Mujeen Sung , Song Feng , James Gung , Raphael Shu , Yi Zhang , Saab Mansour

In this paper, we propose a new technique based on program synthesis for extracting information from webpages. Given a natural language query and a few labeled webpages, our method synthesizes a program that can be used to extract similar…

Programming Languages · Computer Science 2021-04-16 Qiaochu Chen , Aaron Lamoreaux , Xinyu Wang , Greg Durrett , Osbert Bastani , Isil Dillig

Automatic evaluation of open-domain dialogue response generation is very challenging because there are many appropriate responses for a given context. Existing evaluation models merely compare the generated response with the ground truth…

Computation and Language · Computer Science 2020-06-15 JinYeong Bak , Alice Oh

Recent advancements in AI-driven conversational agents have exhibited immense potential of AI applications. Effective response generation is crucial to the success of these agents. While extensive research has focused on leveraging multiple…

Computation and Language · Computer Science 2025-03-26 Junfeng Liu , Christopher T. Symons , Ranga Raju Vatsavai
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