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Recent studies have used both automatic metrics and human evaluations to assess the simplification abilities of LLMs. However, the suitability of existing evaluation methodologies for LLMs remains in question. First, the suitability of…

Computation and Language · Computer Science 2025-07-15 Xuanxin Wu , Yuki Arase

Evaluating recommender systems remains a long-standing challenge, as offline methods based on historical user interactions and train-test splits often yield unstable and inconsistent results due to exposure bias, popularity bias, sampled…

As the importance of comprehensive evaluation in workshop courses increases, there is a growing demand for efficient and fair assessment methods that reduce the workload for faculty members. This paper presents an evaluation conducted with…

Computers and Society · Computer Science 2024-05-30 Toru Ishida , Tongxi Liu , Hailong Wang , William K. Cheung

Using large language models (LLMs) for automatic evaluation has become an important evaluation method in NLP research. However, it is unclear whether these LLM-based evaluators can be applied in real-world classrooms to assess student…

Computation and Language · Computer Science 2024-09-24 Cheng-Han Chiang , Wei-Chih Chen , Chun-Yi Kuan , Chienchou Yang , Hung-yi Lee

Large language models (LLMs) have demonstrated great potential for domain-specific applications, such as the law domain. However, recent disputes over GPT-4's law evaluation raise questions concerning their performance in real-world legal…

Computation and Language · Computer Science 2023-10-19 Ruihao Shui , Yixin Cao , Xiang Wang , Tat-Seng Chua

Usability evaluation is an essential method to support the design of effective and intuitive user interfaces (UIs). However, it commonly relies on resource-intensive, expert-driven methods, which limit its accessibility, especially for…

Software Engineering · Computer Science 2026-04-13 Sebastian Lubos , Alexander Felfernig , Damian Garber , Gerhard Leitner , Julian Schwazer , Manuel Henrich

Evaluating natural language generation (NLG) systems remains a core challenge of natural language processing (NLP), further complicated by the rise of large language models (LLMs) that aims to be general-purpose. Recently, large language…

Computation and Language · Computer Science 2025-08-29 Khaoula Chehbouni , Mohammed Haddou , Jackie Chi Kit Cheung , Golnoosh Farnadi

With the improving semantic understanding capability of Large Language Models (LLMs), they exhibit a greater awareness and alignment with human values, but this comes at the cost of transparency. Although promising results are achieved via…

Computation and Language · Computer Science 2026-05-27 Nafis Tanveer Islam , Zhiming Zhao

Textual data annotation, the process of labeling or tagging text with relevant information, is typically costly, time-consuming, and labor-intensive. While large language models (LLMs) have demonstrated their potential as direct…

Computation and Language · Computer Science 2025-08-12 Yu-Min Tseng , Wei-Lin Chen , Chung-Chi Chen , Hsin-Hsi Chen

Span annotation - annotating specific text features at the span level - can be used to evaluate texts where single-score metrics fail to provide actionable feedback. Until recently, span annotation was done by human annotators or fine-tuned…

Large language models (LLMs) are increasingly prevalent in recommender systems, where LLMs can be used to generate personalized recommendations. Here, we examine how different LLM-generated explanations for movie recommendations affect…

Human-Computer Interaction · Computer Science 2025-08-20 Yuanjun Feng , Stefan Feuerriegel , Yash Raj Shrestha

The rapid advancement of Large Language Models (LLMs) has driven their expanding application across various fields. One of the most promising applications is their role as evaluators based on natural language responses, referred to as…

Computation and Language · Computer Science 2024-12-11 Haitao Li , Qian Dong , Junjie Chen , Huixue Su , Yujia Zhou , Qingyao Ai , Ziyi Ye , Yiqun Liu

The "LLM-as-an-annotator" and "LLM-as-a-judge" paradigms employ Large Language Models (LLMs) as annotators, judges, and evaluators in tasks traditionally performed by humans. LLM annotations are widely used, not only in NLP research but…

Computation and Language · Computer Science 2025-08-11 Nitay Calderon , Roi Reichart , Rotem Dror

The integration of Large Language Models into recommendation frameworks presents key advantages for personalization and adaptability of experiences to the users. Classic methods of recommendations, such as collaborative filtering and…

Information Retrieval · Computer Science 2025-01-20 Peiyang Yu , Zeqiu Xu , Jiani Wang , Xiaochuan Xu

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

Large Language Models (LLMs) are increasingly used to evaluate information retrieval (IR) systems, generating relevance judgments traditionally made by human assessors. Recent empirical studies suggest that LLM-based evaluations often align…

Information Retrieval · Computer Science 2026-01-21 Laura Dietz , Oleg Zendel , Peter Bailey , Charles Clarke , Ellese Cotterill , Jeff Dalton , Faegheh Hasibi , Mark Sanderson , Nick Craswell

Text summarization has a wide range of applications in many scenarios. The evaluation of the quality of the generated text is a complex problem. A big challenge to language evaluation is that there is a clear divergence between existing…

Computation and Language · Computer Science 2023-09-20 Ning Wu , Ming Gong , Linjun Shou , Shining Liang , Daxin Jiang

Large language models (LLM) not only have revolutionized the field of natural language processing (NLP) but also have the potential to reshape many other fields, e.g., recommender systems (RS). However, most of the related work treats an…

Information Retrieval · Computer Science 2024-03-26 Lei Li , Yongfeng Zhang , Dugang Liu , Li Chen

Recent advancements in explainable recommendation have greatly bolstered user experience by elucidating the decision-making rationale. However, the existing methods actually fail to provide effective feedback signals for potentially better…

Information Retrieval · Computer Science 2025-08-08 Jiakai Tang , Jingsen Zhang , Zihang Tian , Xueyang Feng , Lei Wang , Xu Chen

[Context and Motivation] Online user feedback provides valuable information to support requirements engineering (RE). However, analyzing online user feedback is challenging due to its large volume and noise. Large language models (LLMs)…

Software Engineering · Computer Science 2025-10-28 Manjeshwar Aniruddh Mallya , Alessio Ferrari , Mohammad Amin Zadenoori , Jacek Dąbrowski