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The search engine plays a fundamental role in online e-commerce systems, to help users find the products they want from the massive product collections. Relevance is an essential requirement for e-commerce search, since showing products…

Information Retrieval · Computer Science 2021-02-16 Shaowei Yao , Jiwei Tan , Xi Chen , Keping Yang , Rong Xiao , Hongbo Deng , Xiaojun Wan

Extracting query-document relevance from the sparse, biased clickthrough log is among the most fundamental tasks in the web search system. Prior art mainly learns a relevance judgment model with semantic features of the query and document…

Information Retrieval · Computer Science 2022-08-17 Lixin Zou , Changying Hao , Hengyi Cai , Suqi Cheng , Shuaiqiang Wang , Wenwen Ye , Zhicong Cheng , Simiu Gu , Dawei Yin

Information retrieval (IR) is a pivotal component in various applications. Recent advances in machine learning (ML) have enabled the integration of ML algorithms into IR, particularly in ranking systems. While there is a plethora of…

Information Retrieval · Computer Science 2024-03-08 Ningfei Wang , Yupin Huang , Han Cheng , Jiri Gesi , Xiaojie Wang , Vivek Mittal

Discovering the intended items of user queries from a massive repository of items is one of the main goals of an e-commerce search system. Relevance prediction is essential to the search system since it helps improve performance. When…

Information Retrieval · Computer Science 2023-07-21 Jiong Cai , Yong Jiang , Yue Zhang , Chengyue Jiang , Ke Yu , Jianhui Ji , Rong Xiao , Haihong Tang , Tao Wang , Zhongqiang Huang , Pengjun Xie , Fei Huang , Kewei Tu

Result relevance prediction is an essential task of e-commerce search engines to boost the utility of search engines and ensure smooth user experience. The last few years eyewitnessed a flurry of research on the use of Transformer-style…

Information Retrieval · Computer Science 2021-01-14 Ziyang Liu , Zhaomeng Cheng , Yunjiang Jiang , Yue Shang , Wei Xiong , Sulong Xu , Bo Long , Di Jin

With the rapid growth of e-Commerce, online product search has emerged as a popular and effective paradigm for customers to find desired products and engage in online shopping. However, there is still a big gap between the products that…

Information Retrieval · Computer Science 2020-01-16 Rahul Radhakrishnan Iyer , Rohan Kohli , Shrimai Prabhumoye

Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products.…

Information Retrieval · Computer Science 2025-03-13 Tian Tang , Zhixing Tian , Zhenyu Zhu , Chenyang Wang , Haiqing Hu , Guoyu Tang , Lin Liu , Sulong Xu

User and item reviews are valuable for the construction of recommender systems. In general, existing review-based methods for recommendation can be broadly categorized into two groups: the siamese models that build static user and item…

Information Retrieval · Computer Science 2021-08-03 Hansi Zeng , Zhichao Xu , Qingyao Ai

Text relevance or text matching of query and product is an essential technique for the e-commerce search system to ensure that the displayed products can match the intent of the query. Many studies focus on improving the performance of the…

Information Retrieval · Computer Science 2024-07-15 Zhe Lin , Jiwei Tan , Dan Ou , Xi Chen , Shaowei Yao , Bo Zheng

Result relevance scoring is critical to e-commerce search user experience. Traditional information retrieval methods focus on keyword matching and hand-crafted or counting-based numeric features, with limited understanding of item semantic…

Information Retrieval · Computer Science 2021-04-27 Yunjiang Jiang , Yue Shang , Rui Li , Wen-Yun Yang , Guoyu Tang , Chaoyi Ma , Yun Xiao , Eric Zhao

For e-commerce search, user experience is measured by users' behavioral responses to returned products, like click-through rate and conversion rate, as well as the relevance between returned products and search queries. Consequently,…

Information Retrieval · Computer Science 2026-03-04 Aijun Dai , Jixiang Zhang , Haiqing Hu , Guoyu Tang , Lin Liu , Ziguang Cheng

Training Learning-to-Rank models for e-commerce product search ranking can be challenging due to the lack of a gold standard of ranking relevance. In this paper, we decompose ranking relevance into content-based and engagement-based…

Information Retrieval · Computer Science 2024-09-27 Qi Liu , Atul Singh , Jingbo Liu , Cun Mu , Zheng Yan

Relevance is a foundation of user experience in e-commerce search. We view relevance optimization as a closed-loop ecosystem involving multiple human roles: users who provide feedback, product managers who define standards, annotators who…

Information Retrieval · Computer Science 2026-05-08 Commerce Search Relevance Team

E-commerce search systems rely on modeling user behavior to estimate item relevance and user preference, which are typically assumed to be stable and independently learnable signals. However, in practice, user interactions are jointly…

Information Retrieval · Computer Science 2026-05-11 Haoqian Zhang , Ziyuan Yang , Yi Zhang

Relevance modeling is a critical component for enhancing user experience in search engines, with the primary objective of identifying items that align with users' queries. Traditional models only rely on the semantic congruence between…

Information Retrieval · Computer Science 2024-12-09 Zeyuan Chen , Haiyan Wu , Kaixin Wu , Wei Chen , Mingjie Zhong , Jia Xu , Zhongyi Liu , Wei Zhang

Modern e-commerce platforms offer vast product selections, making it difficult for customers to find items that they like and that are relevant to their current session intent. This is why it is key for e-commerce platforms to have near…

Modern search systems rely on a fast first stage retriever to fetch relevant items from a massive catalog of items. Deployed search systems often use user engagement signals to supervise bi-encoder retriever training at scale, because these…

Information Retrieval · Computer Science 2026-05-06 Shasvat Desai , Md Omar Faruk Rokon , Jhalak Nilesh Acharya , Isha Shah , Hong Yao , Utkarsh Porwal , Kuang-chih Lee

Accurate query-product relevance labeling is indispensable to generate ground truth dataset for search ranking in e-commerce. Traditional approaches for annotating query-product pairs rely on human-based labeling services, which is…

Information Retrieval · Computer Science 2025-02-27 Jayant Sachdev , Sean D Rosario , Abhijeet Phatak , He Wen , Swati Kirti , Chittaranjan Tripathy

Product search is one of the most popular methods for customers to discover products online. Most existing studies on product search focus on developing effective retrieval models that rank items by their likelihood to be purchased. They,…

Information Retrieval · Computer Science 2019-09-17 Qingyao Ai , Yongfeng Zhang , Keping Bi , W. Bruce Croft

Accurately predicting the relevance of items to users is crucial to the success of many social platforms. Conventional approaches train models on logged historical data; but recommendation systems, media services, and online marketplaces…

Machine Learning · Computer Science 2022-10-11 Amir Feder , Guy Horowitz , Yoav Wald , Roi Reichart , Nir Rosenfeld
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