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Due to the lack of human resources for mental health support, there is an increasing demand for employing conversational agents for support. Recent work has demonstrated the effectiveness of dialogue models in providing emotional support.…

Computation and Language · Computer Science 2023-05-30 Jiale Cheng , Sahand Sabour , Hao Sun , Zhuang Chen , Minlie Huang

Probabilistic topic models are generative models that describe the content of documents by discovering the latent topics underlying them. However, the structure of the textual input, and for instance the grouping of words in coherent text…

Computation and Language · Computer Science 2016-06-02 Georgios Balikas , Massih-Reza Amini , Marianne Clausel

Knowledge-grounded dialogue systems aim to generate coherent and engaging responses based on the dialogue contexts and selected external knowledge. Previous knowledge selection methods tend to rely too heavily on the dialogue contexts or…

Computation and Language · Computer Science 2024-03-05 Lin Xu , Qixian Zhou , Jinlan Fu , See-Kiong Ng

Fact-based dialogue generation is a task of generating a human-like response based on both dialogue context and factual texts. Various methods were proposed to focus on generating informative words that contain facts effectively. However,…

Computation and Language · Computer Science 2020-05-11 Ryota Tanaka , Akinobu Lee

Maintaining persona consistency is paramount in the application of open-domain dialogue systems, as exemplified by models like ChatGPT. Despite significant advancements, the limited scale and diversity of current persona dialogue datasets…

Computation and Language · Computer Science 2025-02-20 Mengze Hong , Chen Jason Zhang , Chaotao Chen , Rongzhong Lian , Di Jiang

Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…

Computation and Language · Computer Science 2024-11-18 Taaha Kazi , Ruiliang Lyu , Sizhe Zhou , Dilek Hakkani-Tur , Gokhan Tur

Endowing a dialogue system with particular personality traits is essential to deliver more human-like conversations. However, due to the challenge of embodying personality via language expression and the lack of large-scale persona-labeled…

Computation and Language · Computer Science 2020-01-03 Yinhe Zheng , Guanyi Chen , Minlie Huang , Song Liu , Xuan Zhu

Personas are useful for dialogue response prediction. However, the personas used in current studies are pre-defined and hard to obtain before a conversation. To tackle this issue, we study a new task, named Speaker Persona Detection (SPD),…

Computation and Language · Computer Science 2021-09-06 Jia-Chen Gu , Zhen-Hua Ling , Yu Wu , Quan Liu , Zhigang Chen , Xiaodan Zhu

In the research of end-to-end dialogue systems, using real-world knowledge to generate natural, fluent, and human-like utterances with correct answers is crucial. However, domain-specific conversational dialogue systems may be incoherent…

Computation and Language · Computer Science 2023-04-04 Cheng Deng , Bo Tong , Luoyi Fu , Jiaxin Ding , Dexing Cao , Xinbing Wang , Chenghu Zhou

In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…

Artificial Intelligence · Computer Science 2021-05-06 Cheng Luo , Dayiheng Liu , Chanjuan Li , Li Lu , Jiancheng Lv

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

Computation and Language · Computer Science 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

A significant application of Large Language Models (LLMs), like ChatGPT, is their deployment as chat agents, which respond to human inquiries across a variety of domains. While current LLMs proficiently answer general questions, they often…

Computation and Language · Computer Science 2024-04-16 Lang Cao

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Computation and Language · Computer Science 2018-10-22 Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Angeliki Metanillou , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

A target-guided proactive dialogue system aims to steer conversations proactively toward pre-defined targets, such as designated keywords or specific topics. During guided conversations, dynamically modeling conversational scenarios and…

Computation and Language · Computer Science 2026-05-13 Maodong Li , Yancui Li , Fang Kong

We investigate the task of modeling open-domain, multi-turn, unstructured, multi-participant, conversational dialogue. We specifically study the effect of incorporating different elements of the conversation. Unlike previous efforts, which…

Computation and Language · Computer Science 2016-06-02 Rami Al-Rfou , Marc Pickett , Javier Snaider , Yun-hsuan Sung , Brian Strope , Ray Kurzweil

Persona-based dialogue systems aim to generate consistent responses based on historical context and predefined persona. Unlike conventional dialogue generation, the persona-based dialogue needs to consider both dialogue context and persona,…

Computation and Language · Computer Science 2024-01-11 Qiushi Huang , Yu Zhang , Tom Ko , Xubo Liu , Bo Wu , Wenwu Wang , Lilian Tang

Grounding dialogue response generation on external knowledge is proposed to produce informative and engaging responses. However, current knowledge-grounded dialogue (KGD) systems often fail to align the generated responses with…

Computation and Language · Computer Science 2023-09-20 Bryan Wilie , Yan Xu , Willy Chung , Samuel Cahyawijaya , Holy Lovenia , Pascale Fung

Recently, utilizing deep neural networks to build the opendomain dialogue models has become a hot topic. However, the responses generated by these models suffer from many problems such as responses not being contextualized and tend to…

Computation and Language · Computer Science 2023-09-07 Mengjuan Liu , Chenyang Liu , Yunfan Yang , Jiang Liu , Mohan Jing

Knowledge retrieval is one of the major challenges in building a knowledge-grounded dialogue system. A common method is to use a neural retriever with a distributed approximate nearest-neighbor database to quickly find the relevant…

Information Retrieval · Computer Science 2024-05-09 Nhat Tran , Diane Litman

Personalized dialogue generation, focusing on generating highly tailored responses by leveraging persona profiles and dialogue context, has gained significant attention in conversational AI applications. However, persona profiles, a…

Computation and Language · Computer Science 2024-06-28 Qiushi Huang , Shuai Fu , Xubo Liu , Wenwu Wang , Tom Ko , Yu Zhang , Lilian Tang