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The rise of Internet of Things (IoT) devices in the physical world necessitates voice-based interfaces capable of handling complex user experiences. While modern Large Language Models (LLMs) already demonstrate strong tool-usage…
Agent assistance during human-human customer support spoken interactions requires triggering workflows based on the caller's intent (reason for call). Timeliness of prediction is essential for a good user experience. The goal is for a…
The rapid development of Internet of Things (IoT) technology has transformed people's way of life and has a profound impact on both production and daily activities. However, with the rapid advancement of IoT technology, the security of IoT…
This paper investigates the possibility of intuitive human-robot interaction through the application of Natural Language Processing (NLP) and Large Language Models (LLMs) in mobile robotics. This work aims to explore the feasibility of…
As Automatic Speech Processing (ASR) systems are getting better, there is an increasing interest of using the ASR output to do downstream Natural Language Processing (NLP) tasks. However, there are few open source toolkits that can be used…
Internet of Things (IoT) applications combine sensing, wireless communication, intelligence, and actuation, enabling the interaction among heterogeneous devices that collect and process considerable amounts of data. However, the…
Designing resilient Internet of Things (IoT) systems requires i) identification of IoT Critical Objects (ICOs) such as services, devices, and resources, ii) threat analysis, and iii) mitigation strategy selection. However, the traditional…
With the advent of conversational assistants, like Amazon Alexa, Google Now, etc., dialogue systems are gaining a lot of traction, especially in industrial setting. These systems typically consist of Spoken Language understanding component…
Multilingual spoken dialogue systems have gained prominence in the recent past necessitating the requirement for a front-end Language Identification (LID) system. Most of the existing LID systems rely on modeling the language discriminative…
This paper presents the machine learning architecture of the Snips Voice Platform, a software solution to perform Spoken Language Understanding on microprocessors typical of IoT devices. The embedded inference is fast and accurate while…
In recent years, widespread internet adoption and the growth in userbase of various social media platforms have led to an increase in the proliferation of extreme speech online. While traditional language models have demonstrated…
The Internet of Things (IoT) network integrating billions of smart physical devices embedded with sensors, software, and communication technologies is a critical and rapidly expanding component of our modern world. The IoT ecosystem…
Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…
Internet of Things (IoT) has gained widespread popularity, revolutionizing industries and daily life. However, it has also emerged as a prime target for attacks. Numerous efforts have been made to improve IoT security, and substantial IoT…
This paper proposes a chat-driven network management framework that integrates natural language processing (NLP) with optimization-based virtual network allocation, enabling intuitive and reliable reconfiguration of virtual network…
We introduce the latest progress of Qwen-Audio, a large-scale audio-language model called Qwen2-Audio, which is capable of accepting various audio signal inputs and performing audio analysis or direct textual responses with regard to speech…
In recent years, the number of Internet of Things (IoT) devices in smart homes has rapidly increased. A key challenge affecting user experience is how to enable users to efficiently and intuitively select the devices they wish to control.…
The proliferation of the Internet of Things (IoT) and its cutting-edge AI-enabled applications (e.g., autonomous vehicles and smart industries) combine two paradigms: data-driven systems and their deployment on the edge. Usually, edge…
We introduce LAMPO, a novel paradigm that leverages Large Language Models (LLMs) for solving few-shot multi-class ordinal classification tasks. Unlike conventional methods, which concatenate all demonstration examples with the test instance…
Large language models (LLMs) are rapidly emerging in Artificial Intelligence (AI) applications, especially in the fields of natural language processing and generative AI. Not limited to text generation applications, these models inherently…