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With generative artificial intelligence (AI), particularly large language models (LLMs), continuing to make inroads in healthcare, it is critical to supplement traditional automated evaluations with human evaluations. Understanding and…

Large language models (LLMs) are widely used as scalable evaluators of model responses in lieu of human annotators. However, imperfect sensitivity and specificity of the LLM judges induce bias in naive evaluation scores. We propose a simple…

Machine Learning · Computer Science 2026-02-10 Chungpa Lee , Thomas Zeng , Jongwon Jeong , Jy-yong Sohn , Kangwook Lee

The explainability of recommender systems has attracted significant attention in academia and industry. Many efforts have been made for explainable recommendations, yet evaluating the quality of the explanations remains a challenging and…

Information Retrieval · Computer Science 2024-06-07 Xiaoyu Zhang , Yishan Li , Jiayin Wang , Bowen Sun , Weizhi Ma , Peijie Sun , Min Zhang

For researchers leveraging Large-Language Models (LLMs) in the generation of training datasets, especially for conversational recommender systems - the absence of robust evaluation frameworks has been a long-standing problem. The efficiency…

Computation and Language · Computer Science 2022-12-19 Harsh Lara , Manoj Tiwari

Large Language Models are cognitively biased judges. Large Language Models (LLMs) have recently been shown to be effective as automatic evaluators with simple prompting and in-context learning. In this work, we assemble 15 LLMs of four…

Computation and Language · Computer Science 2024-09-26 Ryan Koo , Minhwa Lee , Vipul Raheja , Jong Inn Park , Zae Myung Kim , Dongyeop Kang

Large language models (LLMs) are increasingly used as evaluators for natural language generation, applying human-defined rubrics to assess system outputs. However, human rubrics are often static and misaligned with how models internally…

Computation and Language · Computer Science 2026-02-10 Clemencia Siro , Pourya Aliannejadi , Mohammad Aliannejadi

Human evaluation is indispensable and inevitable for assessing the quality of texts generated by machine learning models or written by humans. However, human evaluation is very difficult to reproduce and its quality is notoriously unstable,…

Computation and Language · Computer Science 2023-05-04 Cheng-Han Chiang , Hung-yi Lee

Retrieval-augmented generation (RAG) systems are increasingly deployed in user-facing applications, yet systematic, human-centered evaluation of their outputs remains underexplored. Building on Gienapp's utility-dimension framework, we…

Artificial Intelligence · Computer Science 2025-10-01 Aline Mangold , Kiran Hoffmann

Research on emergent patterns in Large Language Models (LLMs) has gained significant traction in both psychology and artificial intelligence, motivating the need for a comprehensive review that offers a synthesis of this complex landscape.…

Computation and Language · Computer Science 2024-12-23 Zhisheng Tang , Mayank Kejriwal

The escalating global mental health crisis, marked by persistent treatment gaps, availability, and a shortage of qualified therapists, positions Large Language Models (LLMs) as a promising avenue for scalable support. While LLMs offer…

An essential aspect of evaluating Large Language Models (LLMs) is identifying potential biases. This is especially relevant considering the substantial evidence that LLMs can replicate human social biases in their text outputs and further…

Human-Computer Interaction · Computer Science 2024-05-21 Paula Akemi Aoyagui , Sharon Ferguson , Anastasia Kuzminykh

Large language models (LLMs) demonstrate outstanding capabilities, but challenges remain regarding their ability to solve complex reasoning tasks, as well as their transparency, robustness, truthfulness, and ethical alignment. In this…

Computers and Society · Computer Science 2023-12-19 Konstantin Hebenstreit , Robert Praas , Matthias Samwald

Large Language Models (LLMs) excel in various Natural Language Processing (NLP) tasks, yet their evaluation, particularly in languages beyond the top $20$, remains inadequate due to existing benchmarks and metrics limitations. Employing…

Computation and Language · Computer Science 2024-02-14 Rishav Hada , Varun Gumma , Adrian de Wynter , Harshita Diddee , Mohamed Ahmed , Monojit Choudhury , Kalika Bali , Sunayana Sitaram

Large Language Models (LLMs) have demonstrated remarkable capabilities in reasoning and generation, serving as the foundation for advanced persona simulation and Role-Playing Language Agents (RPLAs). However, achieving authentic alignment…

Computation and Language · Computer Science 2026-04-20 Xintao Wang , Jian Yang , Weiyuan Li , Rui Xie , Jen-tse Huang , Jun Gao , Shuai Huang , Yueping Kang , Yuanli Gou , Hongwei Feng , Yanghua Xiao

As Large Language Models (LLMs) become increasingly integrated into our everyday lives, understanding their ability to comprehend human mental states becomes critical for ensuring effective interactions. However, despite the recent attempts…

Computation and Language · Computer Science 2023-12-06 Kanishk Gandhi , Jan-Philipp Fränken , Tobias Gerstenberg , Noah D. Goodman

We survey human evaluation in papers presenting work on creative natural language generation that have been published in INLG 2020 and ICCC 2020. The most typical human evaluation method is a scaled survey, typically on a 5 point scale,…

Computation and Language · Computer Science 2021-08-03 Mika Hämäläinen , Khalid Alnajjar

Integrating cognitive ergonomics with LLMs is crucial for improving safety, reliability, and user satisfaction in human-AI interactions. Current LLM designs often lack this integration, resulting in systems that may not fully align with…

Human-Computer Interaction · Computer Science 2024-12-03 Azmine Toushik Wasi , Mst Rafia Islam

We review discourses about the philosophy of science in qualitative research and evidence from cognitive linguistics in order to ground a framework for discussing the use of Large Language Models (LLMs) to support the qualitative analysis…

Human-Computer Interaction · Computer Science 2024-07-17 James Eschrich , Sarah Sterman

The rapid rise in popularity of Large Language Models (LLMs) with emerging capabilities has spurred public curiosity to evaluate and compare different LLMs, leading many researchers to propose their own LLM benchmarks. Noticing preliminary…

Artificial Intelligence · Computer Science 2025-05-15 Timothy R. McIntosh , Teo Susnjak , Nalin Arachchilage , Tong Liu , Paul Watters , Malka N. Halgamuge
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