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Traditional recommender systems primarily rely on a single type of user-item interaction, such as item purchases or ratings, to predict user preferences. However, in real-world scenarios, users engage in a variety of behaviors, such as…

Information Retrieval · Computer Science 2025-03-11 Kyungho Kim , Sunwoo Kim , Geon Lee , Jinhong Jung , Kijung Shin

Recommendation dialogue systems aim to build social bonds with users and provide high-quality recommendations. This paper pushes forward towards a promising paradigm called target-driven recommendation dialogue systems, which is highly…

Computation and Language · Computer Science 2022-08-09 Jian Wang , Dongding Lin , Wenjie Li

The recent advancements in Large Language Models (LLMs) have generated considerable interest in their utilization for sequential recommendation tasks. While collaborative signals from similar users are central to recommendation modeling,…

Information Retrieval · Computer Science 2025-04-15 Tong Zhang

Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…

Information Retrieval · Computer Science 2025-05-27 Emrul Hasan , Mizanur Rahman , Chen Ding , Jimmy Xiangji Huang , Shaina Raza

Conversational Recommender Systems (CRSs) deliver personalised recommendations through multi-turn natural language dialogue and increasingly support both task-oriented and exploratory interactions. Yet, the factors shaping user interaction…

Human-Computer Interaction · Computer Science 2025-08-05 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Conversational recommendation systems elicit user preferences by interacting with users to obtain their feedback on recommended commodities. Such systems utilize a multi-armed bandit framework to learn user preferences in an online manner…

Machine Learning · Computer Science 2024-07-29 Shuhua Yang , Hui Yuan , Xiaoying Zhang , Mengdi Wang , Hong Zhang , Huazheng Wang

Conversational recommender systems (CRS) aim to provide highquality recommendations in conversations. However, most conventional CRS models mainly focus on the dialogue understanding of the current session, ignoring other rich multi-aspect…

Information Retrieval · Computer Science 2022-04-26 Shuokai Li , Ruobing Xie , Yongchun Zhu , Xiang Ao , Fuzhen Zhuang , Qing He

Conversational Recommender System (CRS), which aims to recommend high-quality items to users through interactive conversations, has gained great research interest recently. A CRS is usually composed of a recommendation module and a…

Computation and Language · Computer Science 2022-10-10 Lingzhi Wang , Huang Hu , Lei Sha , Can Xu , Kam-Fai Wong , Daxin Jiang

Recommender systems are the cornerstone of today's information dissemination, yet a disconnect between offline metrics and online performance greatly hinders their development. Addressing this challenge, we envision a recommendation…

Information Retrieval · Computer Science 2024-11-11 An Zhang , Yuxin Chen , Leheng Sheng , Xiang Wang , Tat-Seng Chua

In this paper, we present empirical studies on conversational recommendation tasks using representative large language models in a zero-shot setting with three primary contributions. (1) Data: To gain insights into model behavior in…

Information Retrieval · Computer Science 2023-08-22 Zhankui He , Zhouhang Xie , Rahul Jha , Harald Steck , Dawen Liang , Yesu Feng , Bodhisattwa Prasad Majumder , Nathan Kallus , Julian McAuley

Learning large-scale pre-trained models on broad-ranging data and then transfer to a wide range of target tasks has become the de facto paradigm in many machine learning (ML) communities. Such big models are not only strong performers in…

Information Retrieval · Computer Science 2025-09-23 Jie Wang , Fajie Yuan , Mingyue Cheng , Joemon M. Jose , Chenyun Yu , Beibei Kong , Zhijin Wang , Bo Hu , Zang Li

Recommender systems have become crucial in information filtering nowadays. Existing recommender systems extract user preferences based on the correlation in data, such as behavioral correlation in collaborative filtering, feature-feature,…

Information Retrieval · Computer Science 2023-12-18 Chen Gao , Yu Zheng , Wenjie Wang , Fuli Feng , Xiangnan He , Yong Li

Conversational recommender systems support users in accomplishing recommendation-related goals via multi-turn conversations. To better model dynamically changing user preferences and provide the community with a reusable development…

Information Retrieval · Computer Science 2020-09-09 Javeria Habib , Shuo Zhang , Krisztian Balog

Conversational agents show the promise to allow users to interact with mobile devices using language. However, to perform diverse UI tasks with natural language, developers typically need to create separate datasets and models for each…

Human-Computer Interaction · Computer Science 2023-02-21 Bryan Wang , Gang Li , Yang Li

In this paper, we propose a Chinese multi-turn topic-driven conversation dataset, NaturalConv, which allows the participants to chat anything they want as long as any element from the topic is mentioned and the topic shift is smooth. Our…

Computation and Language · Computer Science 2024-11-08 Xiaoyang Wang , Chen Li , Jianqiao Zhao , Dong Yu

In recent years, mobile applications have become indispensable tools for managing various aspects of life. From enhancing productivity to providing personalized entertainment, mobile apps have revolutionized people's daily routines. Despite…

Software Engineering · Computer Science 2026-01-30 Shashiwadana Nirmania , Garima Sharma , Hourieh Khalajzadeh , Mojtaba Shahin

In recent years, conversational recommender system (CRS) has received much attention in the research community. However, existing studies on CRS vary in scenarios, goals and techniques, lacking unified, standardized implementation or…

Computation and Language · Computer Science 2021-01-05 Kun Zhou , Xiaolei Wang , Yuanhang Zhou , Chenzhan Shang , Yuan Cheng , Wayne Xin Zhao , Yaliang Li , Ji-Rong Wen

Acquiring valuable data from the rapidly expanding information on the internet has become a significant concern, and recommender systems have emerged as a widely used and effective tool for helping users discover items of interest. The…

Information Retrieval · Computer Science 2025-02-25 Jinfeng Xu , Zheyu Chen , Shuo Yang , Jinze Li , Wei Wang , Xiping Hu , Steven Hoi , Edith Ngai

Synthetic users are cost-effective proxies for real users in the evaluation of conversational recommender systems. Large language models show promise in simulating human-like behavior, raising the question of their ability to represent a…

Computation and Language · Computer Science 2024-03-27 Se-eun Yoon , Zhankui He , Jessica Maria Echterhoff , Julian McAuley

In Conversational Recommendation Systems (CRS), a user can provide feedback on recommended items at each interaction turn, leading the CRS towards more desirable recommendations. Currently, different types of CRS offer various possibilities…

Information Retrieval · Computer Science 2024-01-12 Maria Vlachou , Craig Macdonald