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Recommender systems have become ubiquitous in our digital lives, from recommending products on e-commerce websites to suggesting movies and music on streaming platforms. Existing recommendation datasets, such as Amazon Product Reviews and…

Information Retrieval · Computer Science 2023-03-14 M. H. Maqbool , Umar Farooq , Adib Mosharrof , A. B. Siddique , Hassan Foroosh

Modern recommendation systems typically follow two complementary paradigms: collaborative filtering, which models long-term user preferences from historical interactions, and conversational recommendation systems (CRS), which interact with…

Information Retrieval · Computer Science 2025-06-24 Vinaik Chhetri , Yousaf Reza , Moghis Fereidouni , Srijata Maji , Umar Farooq , AB Siddique

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

Machine Learning · Computer Science 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal

Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…

Human-Computer Interaction · Computer Science 2021-06-01 Dietmar Jannach , Ahtsham Manzoor , Wanling Cai , Li Chen

We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

Computation and Language · Computer Science 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

We study a conversational recommendation model which dynamically manages users' past (offline) preferences and current (online) requests through a structured and cumulative user memory knowledge graph, to allow for natural interactions and…

Computation and Language · Computer Science 2020-06-02 Hu Xu , Seungwhan Moon , Honglei Liu , Bing Liu , Pararth Shah , Bing Liu , Philip S. Yu

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

Conversational recommender systems (CRSs) have become crucial emerging research topics in the field of RSs, thanks to their natural advantages of explicitly acquiring user preferences via interactive conversations and revealing the reasons…

Information Retrieval · Computer Science 2023-06-16 Xinghua Qu , Hongyang Liu , Zhu Sun , Xiang Yin , Yew Soon Ong , Lu Lu , Zejun Ma

Current conversational recommendation systems focus predominantly on text. However, real-world recommendation settings are generally multimodal, causing a significant gap between existing research and practical applications. To address this…

Multimedia · Computer Science 2025-04-16 Zihan Wang , Xiaocui Yang , Yongkang Liu , Shi Feng , Daling Wang , Yifei Zhang

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

In this paper, we provide a bilingual parallel human-to-human recommendation dialog dataset (DuRecDial 2.0) to enable researchers to explore a challenging task of multilingual and cross-lingual conversational recommendation. The difference…

Computation and Language · Computer Science 2021-09-21 Zeming Liu , Haifeng Wang , Zheng-Yu Niu , Hua Wu , Wanxiang Che

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Computation and Language · Computer Science 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

This paper identifies the factors that have an impact on mobile recommender systems. Recommender systems have become a technology that has been widely used by various online applications in situations where there is an information overload…

Information Retrieval · Computer Science 2018-05-08 Elias Pimenidis , Nikolaos Polatidis , Haralambos Mouratidis

Large language models (LLMs) have demonstrated their significant potential to be applied for addressing various application tasks. However, traditional recommender systems continue to face great challenges such as poor interactivity and…

Information Retrieval · Computer Science 2023-04-05 Yunfan Gao , Tao Sheng , Youlin Xiang , Yun Xiong , Haofen Wang , Jiawei Zhang

Recommendation systems help users find matched items based on their previous behaviors. Personalized recommendation becomes challenging in the absence of historical user-item interactions, a practical problem for startups known as the…

Information Retrieval · Computer Science 2024-03-06 Xuansheng Wu , Huachi Zhou , Yucheng Shi , Wenlin Yao , Xiao Huang , Ninghao Liu

Conversational recommender systems (CRS) aim to capture user's current intentions and provide recommendations through real-time multi-turn conversational interactions. As a human-machine interactive system, it is essential for CRS to…

Information Retrieval · Computer Science 2022-07-05 Shuokai Li , Yongchun Zhu , Ruobing Xie , Zhenwei Tang , Zhao Zhang , Fuzhen Zhuang , Qing He , Hui Xiong

Conversational recommenders are emerging as a powerful tool to personalize a user's recommendation experience. Through a back-and-forth dialogue, users can quickly hone in on just the right items. Many approaches to conversational…

Information Retrieval · Computer Science 2023-02-15 Allen Lin , Ziwei Zhu , Jianling Wang , James Caverlee

We propose a new task of conversational recommendation over multi-type dialogs, where the bots can proactively and naturally lead a conversation from a non-recommendation dialog (e.g., QA) to a recommendation dialog, taking into account…

Computation and Language · Computer Science 2020-05-25 Zeming Liu , Haifeng Wang , Zheng-Yu Niu , Hua Wu , Wanxiang Che , Ting Liu
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