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Related papers: HEART-felt Narratives: Tracing Empathy and Narrati…

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Large Language Models' (LLMs) ability to converse naturally is empowered by their ability to empathetically understand and respond to their users. However, emotional experiences are shaped by demographic and cultural contexts. This raises…

Computation and Language · Computer Science 2025-10-28 Ananya Malik , Nazanin Sabri , Melissa Karnaze , Mai Elsherief

The most meaningful connections between people are often fostered through expression of shared vulnerability and emotional experiences in personal narratives. We introduce a new task of identifying similarity in personal stories based on…

Computation and Language · Computer Science 2023-12-07 Jocelyn Shen , Maarten Sap , Pedro Colon-Hernandez , Hae Won Park , Cynthia Breazeal

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

Supportive conversation depends on skills that go beyond language fluency, including reading emotions, adjusting tone, and navigating moments of resistance, frustration, or distress. Despite rapid progress in language models, we still lack…

Computation and Language · Computer Science 2026-02-26 Laya Iyer , Kriti Aggarwal , Sanmi Koyejo , Gail Heyman , Desmond C. Ong , Subhabrata Mukherjee

Recent research shows that greater numbers of people are turning to Large Language Models (LLMs) for emotional support, and that people rate LLM responses as more empathic than human-written responses. We suggest a reason for this success:…

Computation and Language · Computer Science 2026-04-10 Emma Gueorguieva , Hongli Zhan , Jina Suh , Javier Hernandez , Tatiana Lau , Junyi Jessy Li , Desmond C. Ong

Large language models have become increasingly common, used by millions of people worldwide in both professional and personal contexts. As these models continue to advance, they are frequently serving as virtual assistants and companions.…

Computation and Language · Computer Science 2025-08-13 Victoria Williams , Benjamin Rosman

We investigate narrative agency in human-LLM creative co-writing, asking who drives story development in turn-based collaboration. Using a new corpus of 87 human-LLM co-written stories, we apply sentiment and semantic modeling to quantify…

Human-Computer Interaction · Computer Science 2026-04-28 Halfdan Nordahl Fundal , Yuri Bizzoni

Empathy is increasingly recognized as a key factor in human-AI communication, yet conventional approaches to "digital empathy" often focus on simulating internal, human-like emotional states while overlooking the inherently subjective,…

Human-Computer Interaction · Computer Science 2025-09-23 Jina Suh , Lindy Le , Erfan Shayegani , Gonzalo Ramos , Judith Amores , Desmond C. Ong , Mary Czerwinski , Javier Hernandez

Empathy plays a pivotal role in fostering prosocial behavior, often triggered by the sharing of personal experiences through narratives. However, modeling empathy using NLP approaches remains challenging due to its deep interconnection with…

Computation and Language · Computer Science 2024-11-01 Muhammad Arslan Manzoor , Yuxia Wang , Minghan Wang , Preslav Nakov

This paper investigates the capability of LLMs in storytelling, focusing on narrative development and plot progression. We introduce a novel computational framework to analyze narratives through three discourse-level aspects: i) story arcs,…

Computation and Language · Computer Science 2024-10-08 Yufei Tian , Tenghao Huang , Miri Liu , Derek Jiang , Alexander Spangher , Muhao Chen , Jonathan May , Nanyun Peng

Networked environments shape how information embedded in narratives influences individual and group beliefs and behavior. This raises key questions about how group communication around narrative media impacts belief formation and how such…

Social and Information Networks · Computer Science 2025-11-03 Abha Jha , J. Hunter Priniski , Carolyn Steinle , Fred Morstatter

With large language models (LLMs) becoming increasingly prevalent in daily life, so too has the tendency to attribute to them human-like minds and emotions, or anthropomorphize them. Here, we investigate dimensions people use to…

Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…

Computation and Language · Computer Science 2022-05-26 Damilola Omitaomu , Shabnam Tafreshi , Tingting Liu , Sven Buechel , Chris Callison-Burch , Johannes Eichstaedt , Lyle Ungar , João Sedoc

Large Language Models (LLMs) have demonstrated surprising performance on many tasks, including writing supportive messages that display empathy. Here, we had these models generate empathic messages in response to posts describing common…

Computation and Language · Computer Science 2024-03-28 Yoon Kyung Lee , Jina Suh , Hongli Zhan , Junyi Jessy Li , Desmond C. Ong

Differentiating generated and human-written content is increasingly difficult. We examine how an incentive to convey humanness and task characteristics shape this human vs AI race across five studies. In Study 1-2 (n=530 and n=610) humans…

Computation and Language · Computer Science 2026-01-26 Bennett Kleinberg , Jari Zegers , Jonas Festor , Stefana Vida , Julian Präsent , Riccardo Loconte , Sanne Peereboom

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

In recent years, Large Language Models (LLMs) have become increasingly more powerful in their ability to complete complex tasks. One such task in which LLMs are often employed is scoring, i.e., assigning a numerical value from a certain…

Computation and Language · Computer Science 2024-12-31 Henry J. Xie , Jinghan Zhang , Xinhao Zhang , Kunpeng Liu

The distillation of knowledge from Large Language Models (LLMs) into Smaller Language Models (SLMs), preserving the capabilities and performance of LLMs while reducing model size, has played a key role in the proliferation of LLMs. Because…

Computation and Language · Computer Science 2025-07-14 Henry J. Xie , Jinghan Zhang , Xinhao Zhang , Kunpeng Liu

Applications of narrative theories using large language models (LLMs) deliver promising use-cases in automatic story generation and understanding tasks. Our survey examines how natural language processing (NLP) research engages with fields…

Computation and Language · Computer Science 2026-02-19 David Y. Liu , Aditya Joshi , Paul Dawson

Evaluating Large Language Models' (LLMs) anthropomorphic capabilities has become increasingly important in contemporary discourse. Utilizing the emotion appraisal theory from psychology, we propose to evaluate the empathy ability of LLMs,…

Computation and Language · Computer Science 2024-10-08 Jen-tse Huang , Man Ho Lam , Eric John Li , Shujie Ren , Wenxuan Wang , Wenxiang Jiao , Zhaopeng Tu , Michael R. Lyu
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