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Explainability has been a goal for Artificial Intelligence (AI) systems since their conception, with the need for explainability growing as more complex AI models are increasingly used in critical, high-stakes settings such as healthcare.…
My research centers on the development of context-adaptive AI systems to improve end-user adoption through the integration of technical methods. I deploy these AI systems across various interaction modalities, including user interfaces and…
The ability to explain decisions to end-users is a necessity to deploy AI as critical decision support. Yet making AI explainable to non-technical end-users is a relatively ignored and challenging problem. To bridge the gap, we first…
Human-centered explainability has become a critical foundation for the responsible development of interactive information systems, where users must be able to understand, interpret, and scrutinize AI-driven outputs to make informed…
As AI becomes more common in everyday living, there is an increasing demand for intelligent systems that are both performant and understandable. Explainable AI (XAI) systems aim to provide comprehensible explanations of decisions and…
Artificial intelligence (AI) systems increasingly support decision-making across critical domains, yet current explainable AI (XAI) approaches prioritize algorithmic transparency over human comprehension. While XAI methods reveal…
With Artificial Intelligence (AI) becoming ubiquitous in every application domain, the need for explanations is paramount to enhance transparency and trust among non-technical users. Despite the potential shown by Explainable AI (XAI) for…
The rapid development of Artificial Intelligence (AI) requires developers and designers of AI systems to focus on the collaboration between humans and machines. AI explanations of system behavior and reasoning are vital for effective…
A pervasive design issue of AI systems is their explainability--how to provide appropriate information to help users understand the AI. The technical field of explainable AI (XAI) has produced a rich toolbox of techniques. Designers are now…
Recent works have recognized the need for human-centered perspectives when designing and evaluating human-AI interactions and explainable AI methods. Yet, current approaches fall short at intercepting and managing unexpected user behavior…
Providing meaningful and actionable explanations to end-users is a fundamental prerequisite for implementing explainable intelligent systems in the real world. Explainability is a situated interaction between a user and the AI system rather…
Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…
Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical…
Explainability is a critical factor in enhancing the trustworthiness and acceptance of artificial intelligence (AI) in healthcare, where decisions directly impact patient outcomes. Despite advancements in AI interpretability, clear…
AI-powered educational technologies have demonstrated measurable benefits for learners, but their design and evaluation have largely centered on K-12 contexts. As a result, many AI-supported learning systems remain poorly aligned with the…
A surge of interest in explainable AI (XAI) has led to a vast collection of algorithmic work on the topic. While many recognize the necessity to incorporate explainability features in AI systems, how to address real-world user needs for…
Despite the widespread use of artificial intelligence (AI), designing user experiences (UX) for AI-powered systems remains challenging. UX designers face hurdles understanding AI technologies, such as pre-trained language models, as design…
The proliferation of applications using artificial intelligence (AI) systems has led to a growing number of users interacting with these systems through sophisticated interfaces. Human-computer interaction research has long shown that…
Interior design often struggles to capture the subtleties of client experience, leaving gaps between what clients feel and what designers can act upon. We present AIDED, a designer-AI co-design workflow that integrates multimodal client…
As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…