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In this paper I argue that the search for explainable models and interpretable decisions in AI must be reformulated in terms of the broader project of offering a pragmatic and naturalistic account of understanding in AI. Intuitively, the…

Artificial Intelligence · Computer Science 2020-06-23 Andrés Páez

Smart home systems are gaining popularity as homeowners strive to enhance their living and working environments while minimizing energy consumption. However, the adoption of artificial intelligence (AI)-enabled decision-making models in…

Human-Computer Interaction · Computer Science 2024-07-30 Md Shajalal , Alexander Boden , Gunnar Stevens , Delong Du , Dean-Robin Kern

To survive a learning management system (LMS) implementation an understanding of the needs of the various stakeholders is necessary. The goal of every LMS implementation is to ensure the use of the system by instructors and students to…

Computers and Society · Computer Science 2021-02-23 Ajayi Ekuase-Anwansedo , Susannah F. Craig , Jose Noguera

Within the field of Requirements Engineering (RE), the increasing significance of Explainable Artificial Intelligence (XAI) in aligning AI-supported systems with user needs, societal expectations, and regulatory standards has garnered…

Artificial Intelligence · Computer Science 2023-07-27 Timo Speith , Markus Langer

The increasing prevalence of Artificial Intelligence (AI) in safety-critical contexts such as air-traffic control leads to systems that are practical and efficient, and to some extent explainable to humans to be trusted and accepted. The…

Computers and Society · Computer Science 2023-06-28 Sabine Theis , Sophie Jentzsch , Fotini Deligiannaki , Charles Berro , Arne Peter Raulf , Carmen Bruder

Explanation is key to people having confidence in high-stakes AI systems. However, machine-learning-based systems -- which account for almost all current AI -- can't explain because they are usually black boxes. The explainable AI (XAI)…

Artificial Intelligence · Computer Science 2024-09-30 Sergei Nirenburg , Marjorie McShane , Kenneth W. Goodman , Sanjay Oruganti

Recent applications of autonomous agents and robots, such as self-driving cars, scenario-based trainers, exploration robots, and service robots have brought attention to crucial trust-related challenges associated with the current…

Robotics · Computer Science 2022-09-26 Fatai Sado , Chu Kiong Loo , Wei Shiung Liew , Matthias Kerzel , Stefan Wermter

The need for transparency of predictive systems based on Machine Learning algorithms arises as a consequence of their ever-increasing proliferation in the industry. Whenever black-box algorithmic predictions influence human affairs, the…

Machine Learning · Computer Science 2020-02-11 Kacper Sokol , Peter Flach

Explainable Artificial Intelligence (XAI) plays a critical role in fostering user trust and understanding in AI-driven systems. However, the design of effective XAI interfaces presents significant challenges, particularly for UX…

Human-Computer Interaction · Computer Science 2025-06-23 Mohammad Naiseh , Huseyin Dogan , Stephen Giff , Nan Jiang

Explainable AI (XAI) seeks to transform black-box algorithmic processes into transparent ones, enhancing trust in AI applications across various sectors such as education. This review aims to examine the various definitions of XAI within…

Computers and Society · Computer Science 2025-04-07 Zaid M. Altukhi , Sojen Pradhan

Explainability for Large Language Models (LLMs) is a critical yet challenging aspect of natural language processing. As LLMs are increasingly integral to diverse applications, their "black-box" nature sparks significant concerns regarding…

Computation and Language · Computer Science 2024-02-23 Haoyan Luo , Lucia Specia

Explainable artificial intelligence (xAI) is seen as a solution to making AI systems less of a black box. It is essential to ensure transparency, fairness, and accountability, which are especially paramount in the financial sector. The aim…

Artificial Intelligence · Computer Science 2021-11-08 Ouren Kuiper , Martin van den Berg , Joost van der Burgt , Stefan Leijnen

When we consult with a doctor, lawyer, or financial advisor, we generally assume that they are acting in our best interests. But what should we assume when it is an artificial intelligence (AI) system that is acting on our behalf? Early…

Computers and Society · Computer Science 2020-03-26 Anthony Aguirre , Gaia Dempsey , Harry Surden , Peter B. Reiner

While the increased integration of AI technologies into interactive systems enables them to solve an increasing number of tasks, the black-box problem of AI models continues to spread throughout the interactive system as a whole.…

Human-Computer Interaction · Computer Science 2025-12-01 Sebe Vanbrabant , Gustavo Rovelo Ruiz , Davy Vanacken

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

The notion that algorithmic systems should be "transparent" and "explainable" is common in the many statements of consensus principles developed by governments, companies, and advocacy organizations. But what exactly do policy and legal…

Machine Learning · Computer Science 2023-09-18 Matthew O'Shaughnessy

Interactive Artificial Intelligence (AI) agents are becoming increasingly prevalent in society. However, application of such systems without understanding them can be problematic. Black-box AI systems can lead to liability and…

Computers and Society · Computer Science 2023-01-16 Pradyumna Tambwekar , Matthew Gombolay

Artificial intelligence (AI) is increasingly permeating healthcare, from physician assistants to consumer applications. Since AI algorithm's opacity challenges human interaction, explainable AI (XAI) addresses this by providing AI…

Explainable AI (XAI) is paramount in industry-grade AI; however existing methods fail to address this necessity, in part due to a lack of standardisation of explainability methods. The purpose of this paper is to offer a perspective on the…

Machine Learning · Computer Science 2020-10-26 Othman Benchekroun , Adel Rahimi , Qini Zhang , Tetiana Kodliuk

Recently, artificial intelligence and machine learning in general have demonstrated remarkable performances in many tasks, from image processing to natural language processing, especially with the advent of deep learning. Along with…

Machine Learning · Computer Science 2020-10-23 Erico Tjoa , Cuntai Guan