Related papers: Human-Centered Automation

We present HADA (Human-AI Agent Decision Alignment), a protocol- and framework agnostic reference architecture that keeps both large language model (LLM) agents and legacy algorithms aligned with organizational targets and values. HADA…

Large language models (LLMs) have achieved superior performance in powering text-based AI agents, endowing them with decision-making and reasoning abilities akin to humans. Concurrently, there is an emerging research trend focused on…

The interactive machine learning (IML) community aims to augment humans' ability to learn and make decisions over time through the development of automated decision-making systems. This interaction represents a collaboration between…

The exponential growth of text-based data in domains such as healthcare, education, and social sciences has outpaced the capacity of traditional qualitative analysis methods, which are time-intensive and prone to subjectivity. Large…

Natural language generation (NLG) models have emerged as a focal point of research within natural language processing (NLP), exhibiting remarkable performance in tasks such as text composition and dialogue generation. However, their…

AI intent alignment, ensuring that AI produces outcomes as intended by users, is a critical challenge in human-AI interaction. The emergence of generative AI, including LLMs, has intensified the significance of this problem, as interactions…

Security Operations Centers (SOCs) face growing challenges in managing cybersecurity threats due to an overwhelming volume of alerts, a shortage of skilled analysts, and poorly integrated tools. Human-AI collaboration offers a promising…

The emergence of Large Language Models (LLMs) has reshaped agent systems. Unlike traditional rule-based agents with limited task scope, LLM-powered agents offer greater flexibility, cross-domain reasoning, and natural language interaction.…

Advanced scientific user facilities, such as next generation X-ray light sources and self-driving laboratories, are revolutionizing scientific discovery by automating routine tasks and enabling rapid experimentation and characterizations.…

In AI-assisted decision-making, humans often passively review AI's suggestion and decide whether to accept or reject it as a whole. In such a paradigm, humans are found to rarely trigger analytical thinking and face difficulties in…

Large Language Models (LLMs) have made rapid progress in recent months and weeks, garnering significant public attention. This has sparked concerns about aligning these models with human values, their impact on labor markets, and the…

Large Language Models (LLMs) have revolutionized the process of customer engagement, campaign optimization, and content generation, in marketing management. In this paper, we explore the transformative potential of LLMs along with the…

The goal of this talk is to introduce a systematic research agenda which aims to understand the nature of interaction between humans and artificial conversational agents (CA) (henceforth humanmachine interaction, HMI). Specifically, we…

Today's scientific challenges, from climate modeling to Inertial Confinement Fusion design to novel material design, require exploring huge design spaces. In order to enable high-impact scientific discovery, we need to scale up our ability…

Machine Translation (MT) tools are widely used today, often in contexts where professional translators are not present. Despite progress in MT technology, a gap persists between system development and real-world usage, particularly for…

Explanations--a form of post-hoc interpretability--play an instrumental role in making systems accessible as AI continues to proliferate complex and sensitive sociotechnical systems. In this paper, we introduce Human-centered Explainable AI…

This paper introduces a collaborative, human-centred taxonomy of AI, algorithmic and automation harms. We argue that existing taxonomies, while valuable, can be narrow, unclear, typically cater to practitioners and government, and often…

Due to their ability of follow natural language instructions, vision-language-action (VLA) models are increasingly prevalent in the embodied AI arena, following the widespread success of their precursors -- LLMs and VLMs. In this paper, we…

As research in human-centered NLP advances, there is a growing recognition of the importance of incorporating human and social factors into NLP models. At the same time, our NLP systems have become heavily reliant on LLMs, most of which do…

AI agents are autonomous systems designed to perceive, reason, and act within dynamic environments. With the rapid advancements in generative AI (GenAI), large language models (LLMs) and multimodal large language models (MLLMs) have…