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The social acceptance of AI agents, including intelligent virtual agents and physical robots, is becoming more important for the integration of AI into human society. Although the agents used in human society share various tasks with…

Human-Computer Interaction · Computer Science 2025-04-22 Takahiro Tsumura , Seiji Yamada

To facilitate the research on intelligent and human-like chatbots with multi-modal context, we introduce a new video-based multi-modal dialogue dataset, called TikTalk. We collect 38K videos from a popular video-sharing platform, along with…

Computation and Language · Computer Science 2023-09-11 Hongpeng Lin , Ludan Ruan , Wenke Xia , Peiyu Liu , Jingyuan Wen , Yixin Xu , Di Hu , Ruihua Song , Wayne Xin Zhao , Qin Jin , Zhiwu Lu

With the advancements in social robotics and virtual avatars, it becomes increasingly important that these agents adapt their behavior to the mood, feelings and personality of their users. One such aspect of the user is empathy. Whereas…

Human-Computer Interaction · Computer Science 2020-03-25 Maryam Alimardani , Annabella Hermans , Angelica M. Tinga

A central challenge in affective computing is determining appropriate empathy levels for different interaction contexts. Prior work has characterized two poles: task-focused interactions, where empathy demand is near zero, and emotional…

Human-Computer Interaction · Computer Science 2026-05-29 Tao Wang , Chi-Ching Juan

Empathy is essential for fostering natural interactions in spoken dialogue systems, as it enables machines to recognize the emotional tone of human speech and deliver empathetic responses. Recent research has made significant progress in…

Computation and Language · Computer Science 2026-04-21 Yun Hong , Yan Zhou , Yang Feng

Memory is fundamental to social interaction, enabling humans to recall meaningful past experiences and adapt their behavior accordingly based on the context. However, most current social robots and embodied agents rely on non-selective,…

Artificial Intelligence · Computer Science 2026-04-15 Hangyeol Kang , Slava Voloshynovskiy , Nadia Magnenat Thalmann

Community engagement processes in representative political contexts, like school districts, generate massive volumes of feedback that overwhelm traditional synthesis methods, creating barriers to shared understanding not only between civic…

Human-Computer Interaction · Computer Science 2025-09-25 Cassandra Overney , Hang Jiang , Urooj Haider , Cassandra Moe , Jasmine Mangat , Frank Pantano , Effie G. McMillian , Paul Riggins , Nabeel Gillani

The integration of Large Language Models (LLMs) into the healthcare domain has the potential to significantly enhance patient care and support through the development of empathetic, patient-facing chatbots. This study investigates an…

Computation and Language · Computer Science 2024-05-28 Man Luo , Christopher J. Warren , Lu Cheng , Haidar M. Abdul-Muhsin , Imon Banerjee

We introduce SigmaCollab, a dataset enabling research on physically situated human-AI collaboration. The dataset consists of a set of 85 sessions in which untrained participants were guided by a mixed-reality assistive AI agent in…

Human-Computer Interaction · Computer Science 2025-11-05 Dan Bohus , Sean Andrist , Ann Paradiso , Nick Saw , Tim Schoonbeek , Maia Stiber

We present our approach to using AI-generated content (AIGC) and multiple media to develop an immersive, game-based, interactive story experience. The narrative of the story, "Memory Remedy", unfolds through flashbacks, allowing the…

Human-Computer Interaction · Computer Science 2024-11-08 Lei Han , Yu Zhou , Qiongyan Chen , David Yip

In embodied intelligence, datasets play a pivotal role, serving as both a knowledge repository and a conduit for information transfer. The two most critical attributes of a dataset are the amount of information it provides and how easily…

Robotics · Computer Science 2025-11-13 Jiahao Xiao , Bowen Yan , Jianbo Zhang , Jia Wang , Chunyi Li , Zhengxue Cheng , Guangtao Zhai

How should a companion robot behave? In this research, we present a cognitive architecture based on a tailored personality model to investigate the impact of robotic personalities on the perception of companion robots. Drawing from existing…

Human-Computer Interaction · Computer Science 2025-04-22 Alice Nardelli , Antonio Sgorbissa , Carmine Tommaso Recchiuto

Alignment research on large language models (LLMs) increasingly depends on understanding how these systems are used in everyday contexts. Yet naturalistic interaction data is difficult to access due to privacy constraints and platform…

Human-Computer Interaction · Computer Science 2026-03-24 Cathy Mengying Fang , Sheer Karny , Chayapatr Archiwaranguprok , Yasith Samaradivakara , Pat Pataranutaporn , Pattie Maes

Artificial intelligence systems increasingly generate text intended to provide social and emotional support. Understanding how users perceive empathic qualities in such content is therefore critical. We examined differences in perceived…

Computers and Society · Computer Science 2026-02-20 Jonas Festor , Ivo Snels , Bennett Kleinberg

Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…

Computers and Society · Computer Science 2024-10-07 Rawan AlMakinah , Andrea Norcini-Pala , Lindsey Disney , M. Abdullah Canbaz

As AI chatbots see increased adoption and integration into everyday life, questions have been raised about the potential impact of human-like or anthropomorphic AI on users. In this work, we investigate the extent to which interactions with…

Emotion recognition in conversations is a challenging task that has recently gained popularity due to its potential applications. Until now, however, a large-scale multimodal multi-party emotional conversational database containing more…

Computation and Language · Computer Science 2019-06-05 Soujanya Poria , Devamanyu Hazarika , Navonil Majumder , Gautam Naik , Erik Cambria , Rada Mihalcea

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

Human-Computer Interaction · Computer Science 2025-02-14 Antonin Brun , Ruying Liu , Aryan Shukla , Frances Watson , Jonathan Gratch

Human language expression is based on the subjective construal of the situation instead of the objective truth conditions, which means that speakers' personalities and emotions after cognitive processing have an important influence on…

Computation and Language · Computer Science 2022-05-31 Yirong Chen , Weiquan Fan , Xiaofen Xing , Jianxin Pang , Minlie Huang , Wenjing Han , Qianfeng Tie , Xiangmin Xu

Stickers, while widely recognized for enhancing empathetic communication in online interactions, remain underexplored in current empathetic dialogue research, notably due to the challenge of a lack of comprehensive datasets. In this paper,…

Computation and Language · Computer Science 2024-12-20 Yiqun Zhang , Fanheng Kong , Peidong Wang , Shuang Sun , Lingshuai Wang , Shi Feng , Daling Wang , Yifei Zhang , Kaisong Song