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The emergence of Large Language Models (LLMs) has revolutionized Conversational User Interfaces (CUIs), enabling more dynamic, context-aware, and human-like interactions across diverse domains, from social sciences to healthcare. However,…

Human-Computer Interaction · Computer Science 2025-03-03 Smit Desai , Mateusz Dubiel , Nima Zargham , Thomas Mildner , Laura Spillner

LLMs are popular among clinicians for decision-support because of simple text-based interaction. However, their impact on clinicians' performance is ambiguous. Not knowing how clinicians use this new technology and how they compare it to…

Human-Computer Interaction · Computer Science 2026-02-02 Behnam Rahdari , Sameer Shaikh , Jonathan H Chen , Tobias Gerstenberg , Shriti Raj

Recent advancements in large language models (LLMs) have provided a new avenue for chatbot development. Most existing research, however, has primarily centered on single-user chatbots that determine "What" to answer. This paper highlights…

Computation and Language · Computer Science 2024-10-08 Manqing Mao , Paishun Ting , Yijian Xiang , Mingyang Xu , Julia Chen , Jianzhe Lin

Conversational user interfaces (CUIs) have become an everyday technology for people the world over, as well as a booming area of research. Advances in voice synthesis and the emergence of chatbots powered by large language models (LLMs),…

Large language models (LLMs) have rapidly shifted from peripheral assistive tools to constant companions in everyday and even high stakes human decision making. Many users now consult these models about health, intimate relationships,…

Computers and Society · Computer Science 2026-02-26 Abas Bertina , Sara Shakeri

Conversational AI interfaces powered by large language models (LLMs) are increasingly used as coding assistants. However, questions remain about how programmers interact with LLM-based conversational agents, the challenges they encounter,…

Human-Computer Interaction · Computer Science 2025-03-24 Mehmet Akhoroz , Caglar Yildirim

Advances in natural language processing and understanding have led to a rapid growth in the popularity of conversational user interfaces (CUIs). While CUIs introduce novel benefits, they also yield risks that may exploit people's trust.…

As generative artificial intelligence advances, Large Language Models (LLMs) are being explored for automated graphical user interface (GUI) design. This study investigates the usability and adaptability of LLM-generated interfaces by…

Human-Computer Interaction · Computer Science 2026-02-02 Bartosz Sawicki , Tomasz Les , Dariusz Parzych , Aleksandra Wycisk-Ficek , Pawel Trebacz , Pawel Zawadzki

Designing conversational user interface experience is complicated because conversation comes with many expectations. When these expectations are met, we feel the interface is natural, but once violated, we feel something is amiss. The last…

Human-Computer Interaction · Computer Science 2018-02-27 Ahmed Fadhil

The recent advancements in Large Language Models (LLMs), particularly conversational LLMs like ChatGPT, have prompted changes in a range of fields, including design. This study aims to examine the capabilities of ChatGPT in a human-centered…

Human-Computer Interaction · Computer Science 2023-02-16 A. Baki Kocaballi

Large language models (LLMs) and LLM-based agents are increasingly deployed as assistants in planning and decision making, yet most existing systems are implicitly optimized for a single-principal interaction paradigm, in which the model is…

Computation and Language · Computer Science 2026-04-29 Shu Yang , Shenzhe Zhu , Hao Zhu , José Ramón Enríquez , Di Wang , Alex Pentland , Michiel A. Bakker , Jiaxin Pei

Conversational Recommender System (CRS) interacts with users through natural language to understand their preferences and provide personalized recommendations in real-time. CRS has demonstrated significant potential, prompting researchers…

Artificial Intelligence · Computer Science 2024-03-26 Lixi Zhu , Xiaowen Huang , Jitao Sang

Conversational agents show the promise to allow users to interact with mobile devices using language. However, to perform diverse UI tasks with natural language, developers typically need to create separate datasets and models for each…

Human-Computer Interaction · Computer Science 2023-02-21 Bryan Wang , Gang Li , Yang Li

Incorporating Generative AI (GenAI) and Large Language Models (LLMs) in education can enhance teaching efficiency and enrich student learning. Current LLM usage involves conversational user interfaces (CUIs) for tasks like generating…

Human-Computer Interaction · Computer Science 2024-04-18 Stanislav Pozdniakov , Jonathan Brazil , Solmaz Abdi , Aneesha Bakharia , Shazia Sadiq , Dragan Gasevic , Paul Denny , Hassan Khosravi

Large language models (LLMs) are increasingly integrated into daily life through conversational interfaces, processing user data via natural language inputs and exhibiting advanced reasoning capabilities, which raises new concerns about…

Human-Computer Interaction · Computer Science 2026-02-12 Zhuoyang Li , Yanlai Wu , Yao Li , Xinning Gui , Yuhan Luo

Large language models (LLMs) have rapidly evolved from general-purpose systems to multimodal models capable of processing text, images, and audio. As both general-purpose LLMs (GLLMs) and multimodal LLMs (MLLMs) gain widespread adoption,…

Software Engineering · Computer Science 2026-04-08 Yujian Liu , Xiao Yu , Jacky Keung , Xing Hu , Xin Xia , Xiaoxue Ma

In this paper, we rethink the way that communication among users over the Internet, one of the fundamental outcomes of the Internet evolution, takes place. Instead of users communicating directly over the Internet, we explore an…

Networking and Internet Architecture · Computer Science 2023-09-26 Sifat Ut Taki , Spyridon Mastorakis

The proliferation of Large Language Model (LLM)-based Graphical User Interface (GUI) agents in web browsing scenarios present complex unintended consequences (UCs). This paper characterizes three UCs from three perspectives: phenomena,…

Human-Computer Interaction · Computer Science 2025-05-19 Shuning Zhang , Jingruo Chen , Zhiqi Gao , Jiajing Gao , Xin Yi , Hewu Li

The widespread use of Large Language Model (LLM)-based conversational agents (CAs), especially in high-stakes domains, raises many privacy concerns. Building ethical LLM-based CAs that respect user privacy requires an in-depth understanding…

Human-Computer Interaction · Computer Science 2024-04-03 Zhiping Zhang , Michelle Jia , Hao-Ping Lee , Bingsheng Yao , Sauvik Das , Ada Lerner , Dakuo Wang , Tianshi Li

User simulation has long played a vital role in computer science due to its potential to support a wide range of applications. Language, as the primary medium of human communication, forms the foundation of social interaction and behavior.…

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