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Related papers: LogRCA: Log-based Root Cause Analysis for Distribu…

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Log data have facilitated various tasks of software development and maintenance, such as testing, debugging and diagnosing. Due to the unstructured nature of logs, log parsing is typically required to transform log messages into structured…

Software Engineering · Computer Science 2024-03-26 Zhihan Jiang , Jinyang Liu , Junjie Huang , Yichen Li , Yintong Huo , Jiazhen Gu , Zhuangbin Chen , Jieming Zhu , Michael R. Lyu

Root Cause Analysis (RCA) is a quality management method that aims to systematically investigate and identify the cause-and-effect relationships of problems and their underlying causes. Traditional methods are based on the analysis of…

Machine Learning · Computer Science 2024-07-24 Lucas Possner , Lukas Bahr , Leonard Roehl , Christoph Wehner , Sophie Groeger

Serverless becomes popular as a novel computing paradigms for cloud native services. However, the complexity and dynamic nature of serverless applications present significant challenges to ensure system availability and performance. There…

Software Engineering · Computer Science 2024-12-04 Jin Huang , Pengfei Chen , Guangba Yu , Yilun Wang , Haiyu Huang , Zilong He

IT infrastructure is a crucial part in most of today's business operations. High availability and reliability, and short response times to outages are essential. Thus a high amount of tool support and automation in risk management is…

Artificial Intelligence · Computer Science 2015-11-19 Joerg Schoenfisch , Janno von Stulpnagel , Jens Ortmann , Christian Meilicke , Heiner Stuckenschmidt

Logs are imperative in the maintenance of online service systems, which often encompass important information for effective failure mitigation. While existing anomaly detection methodologies facilitate the identification of anomalous logs…

Software Engineering · Computer Science 2024-09-23 Junjie Huang , Zhihan Jiang , Jinyang Liu , Yintong Huo , Jiazhen Gu , Zhuangbin Chen , Cong Feng , Hui Dong , Zengyin Yang , Michael R. Lyu

Log data anomaly detection is a core component in the area of artificial intelligence for IT operations. However, the large amount of existing methods makes it hard to choose the right approach for a specific system. A better understanding…

Databases · Computer Science 2021-11-29 Thorsten Wittkopp , Philipp Wiesner , Dominik Scheinert , Odej Kao

Due to a wide spectrum of applications in the real world, such as security, financial surveillance, and health risk, various deep anomaly detection models have been proposed and achieved state-of-the-art performance. However, besides being…

Machine Learning · Computer Science 2023-09-08 Xiao Han , Lu Zhang , Yongkai Wu , Shuhan Yuan

Modern applications are built as large, distributed systems spanning numerous modules, teams, and data centers. Despite robust engineering and recovery strategies, failures and performance issues remain inevitable, risking significant…

Log data store event execution patterns that correspond to underlying workflows of systems or applications. While most logs are informative, log data also include artifacts that indicate failures or incidents. Accordingly, log data are…

Machine Learning · Computer Science 2024-09-06 Max Landauer , Florian Skopik , Markus Wurzenberger

Root Cause Analysis (RCA) is becoming increasingly crucial for ensuring the reliability of microservice systems. However, performing RCA on modern microservice systems can be challenging due to their large scale, as they usually comprise…

Modern telecom systems are monitored with performance and system logs from multiple application layers and components. Detecting anomalous events from these logs is key to identify security breaches, resource over-utilization,…

Machine Learning · Computer Science 2022-12-22 Abhishek Sarkar , Tanmay Sen , Srimanta Kundu , Arijit Sarkar , Abdul Wazed

Traditional banks face significant challenges in digital transformation, primarily due to legacy system constraints and fragmented ownership. Recent incidents show that such fragmentation often results in superficial incident resolutions,…

Software Engineering · Computer Science 2024-11-21 Siyuan Jin , Zhendong Bei , Bichao Chen , Yong Xia

As the IT industry advances, system log data becomes increasingly crucial. Many computer systems rely on log texts for management due to restricted access to source code. The need for log anomaly detection is growing, especially in…

Machine Learning · Computer Science 2023-11-10 Gunho No , Yukyung Lee , Hyeongwon Kang , Pilsung Kang

Failures in large-scale cloud systems incur substantial financial losses, making automated Root Cause Analysis (RCA) essential for operational stability. Recent efforts leverage Large Language Model (LLM) agents to automate this task, yet…

Artificial Intelligence · Computer Science 2026-03-05 Taeyoon Kim , Woohyeok Park , Hoyeong Yun , Kyungyong Lee

Software systems often record important runtime information in logs to help with troubleshooting. Log-based anomaly detection has become a key research area that aims to identify system issues through log data, ultimately enhancing the…

Software Engineering · Computer Science 2025-04-15 Wei Guan , Jian Cao , Shiyou Qian , Jianqi Gao , Chun Ouyang

Cloud application services are distributed in nature and have components across the stack working together to deliver the experience to end users. The wide adoption of microservice architecture exacerbates failure management due to…

Performance · Computer Science 2025-09-09 Dhanya R Mathews , Mudit Verma , Pooja Aggarwal , J. Lakshmi

The test failure causes analysis is critical since it determines the subsequent way of handling different types of bugs, which is the prerequisite to get the bugs properly analyzed and fixed. After a test case fails, software testers have…

Software Engineering · Computer Science 2024-05-07 Zhipeng Gao , Zhipeng Xue , Xing Hu , Weiyi Shang , Xin Xia

Effective alert diagnosis is essential for ensuring the reliability of large-scale online service systems. However, on-call engineers are often burdened with manually inspecting massive volumes of logs to identify root causes. While various…

Software Engineering · Computer Science 2025-10-01 Zhihan Jiang , Jinyang Liu , Yichen Li , Haiyu Huang , Xiao He , Tieying Zhang , Jianjun Chen , Yi Li , Rui Shi , Michael R. Lyu

Modern cloud services are prone to failures due to their complex architecture, making diagnosis a critical process. Site Reliability Engineers (SREs) spend hours leveraging multiple sources of data, including the alerts, error logs, and…

Software Engineering · Computer Science 2023-09-15 Sarthak Chakraborty , Shubham Agarwal , Shaddy Garg , Abhimanyu Sethia , Udit Narayan Pandey , Videh Aggarwal , Shiv Saini

Recent years have witnessed the growing demands for resolving numerous bug reports in software maintenance. Aiming to reduce the time testers/developers take in perusing bug reports, the task of bug report summarization has attracted a lot…

Software Engineering · Computer Science 2018-10-02 He Jiang , Xiaochen Li , Zhilei Ren , Jifeng Xuan , Zhi Jin