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Large language model (LLM) applications, such as ChatGPT, are a powerful tool for online information-seeking (IS) and problem-solving tasks. However, users still face challenges initializing and refining prompts, and their cognitive…

Human-Computer Interaction · Computer Science 2024-02-12 Ben Wang , Jiqun Liu , Jamshed Karimnazarov , Nicolas Thompson

Language models pre-trained on general text have achieved impressive results in diverse fields. Yet, the distinct linguistic characteristics of task-oriented dialogues (TOD) compared to general text limit the practical utility of existing…

Computation and Language · Computer Science 2024-04-02 Weihao Zeng , Dayuan Fu , Keqing He , Yejie Wang , Yukai Xu , Weiran Xu

Conversations with LMs involve two participants: a human user leading the conversation, and an LM assistant responding to the user's request. To satisfy this specific role, LMs are post-trained to be helpful assistants -- optimized to…

Computation and Language · Computer Science 2026-03-24 Tarek Naous , Philippe Laban , Wei Xu , Jennifer Neville

The development of chatbots requires collecting a large number of human-chatbot dialogues to reflect the breadth of users' sociodemographic backgrounds and conversational goals. However, the resource requirements to conduct the respective…

Computation and Language · Computer Science 2024-10-15 Hovhannes Tamoyan , Hendrik Schuff , Iryna Gurevych

This paper explores the potential of constructing an AI spoken dialogue system that "thinks how to respond" and "thinks how to speak" simultaneously, which more closely aligns with the human speech production process compared to the current…

Computation and Language · Computer Science 2023-09-21 Xinyu Zhou , Delong Chen , Yudong Chen

Recent advances in text-to-speech (TTS) synthesis, particularly those leveraging large language models (LLMs), have significantly improved expressiveness and naturalness. However, generating human-like, interactive dialogue speech remains…

Audio and Speech Processing · Electrical Eng. & Systems 2025-10-28 Hanke Xie , Dake Guo , Chengyou Wang , Yue Li , Wenjie Tian , Xinfa Zhu , Xinsheng Wang , Xiulin Li , Guanqiong Miao , Bo Liu , Lei Xie

Training Large Language Models (LLMs) to follow user instructions has been shown to supply the LLM with ample capacity to converse fluently while being aligned with humans. Yet, it is not completely clear how an LLM can lead a plan-grounded…

Computation and Language · Computer Science 2024-02-05 Diogo Glória-Silva , Rafael Ferreira , Diogo Tavares , David Semedo , João Magalhães

Large Language Models (LLMs), which simulate human users, are frequently employed to evaluate chatbots in applications such as tutoring and customer service. Effective evaluation necessitates a high degree of human-like diversity within…

Computation and Language · Computer Science 2024-09-04 Xiaoyu Lin , Xinkai Yu , Ankit Aich , Salvatore Giorgi , Lyle Ungar

In the realm of dialogue systems, user simulation techniques have emerged as a game-changer, redefining the evaluation and enhancement of task-oriented dialogue (TOD) systems. These methods are crucial for replicating real user…

User simulation has long played a vital role in computer science due to its potential to support a wide range of applications. Language, as the primary medium of human communication, forms the foundation of social interaction and behavior.…

Recent advancements in Large Language Models (LLMs) have significantly enhanced conversational agents, making them applicable to various fields (e.g., education, entertainment). Despite their progress, the evaluation of the agents often…

Computation and Language · Computer Science 2025-09-29 Jiho Kim , Woosog Chay , Hyeonji Hwang , Daeun Kyung , Hyunseung Chung , Eunbyeol Cho , Yeonsu Kwon , Yohan Jo , Edward Choi

In second language learning, scenario-based conversation practice is important for language learners to achieve fluency in speaking, but students often lack sufficient opportunities to practice their conversational skills with qualified…

Computation and Language · Computer Science 2024-04-01 Shuyao Xu , Long Qin , Tianyang Chen , Zhenzhou Zha , Bingxue Qiu , Weizhi Wang

This paper presents a novel design of a multi-agent system framework that applies large language models (LLMs) to automate the parametrization of simulation models in digital twins. This framework features specialized LLM agents tasked with…

Artificial Intelligence · Computer Science 2024-07-23 Yuchen Xia , Daniel Dittler , Nasser Jazdi , Haonan Chen , Michael Weyrich

Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs)…

In this paper, we investigate the use of large language models (LLMs) like ChatGPT for document-grounded response generation in the context of information-seeking dialogues. For evaluation, we use the MultiDoc2Dial corpus of task-oriented…

Computation and Language · Computer Science 2023-09-22 Norbert Braunschweiler , Rama Doddipatla , Simon Keizer , Svetlana Stoyanchev

While modern dialogue systems heavily rely on large language models (LLMs), their implementation often goes beyond pure LLM interaction. Developers integrate multiple LLMs, external tools, and databases. Therefore, assessment of the…

Artificial Intelligence · Computer Science 2025-07-23 Roman Mayr , Michel Schimpf , Thomas Bohné

Interacting with human via high-quality multi-turn dialogues is a key feature of large language models (LLMs). However, human-based evaluation of such capability involves intensive manual labor. This report provides a preliminary evaluation…

Computation and Language · Computer Science 2023-10-23 Haodong Duan , Jueqi Wei , Chonghua Wang , Hongwei Liu , Yixiao Fang , Songyang Zhang , Dahua Lin , Kai Chen

Large Language Models (LLMs) demonstrate strong generalization and reasoning abilities, making them well-suited for complex decision-making tasks such as medical consultation (MC). However, existing LLM-based methods often fail to capture…

Computation and Language · Computer Science 2025-10-13 Zhihao Jia , Mingyi Jia , Junwen Duan , Jianxin Wang

Task-oriented dialogue (ToD) systems are designed to help users achieve specific goals through natural language interaction. While recent advances in large language models (LLMs) have significantly improved linguistic fluency and contextual…

Computation and Language · Computer Science 2025-07-03 Shutong Feng , Hsien-chin Lin , Nurul Lubis , Carel van Niekerk , Michael Heck , Benjamin Ruppik , Renato Vukovic , Milica Gašić

Building a universal conversational agent has been a long-standing goal of the dialogue research community. Most previous works only focus on a small set of dialogue tasks. In this work, we aim to build a unified dialogue foundation model…

Computation and Language · Computer Science 2022-10-11 Zhi Chen , Jijia Bao , Lu Chen , Yuncong Liu , Da Ma , Bei Chen , Mengyue Wu , Su Zhu , Xin Dong , Fujiang Ge , Qingliang Miao , Jian-Guang Lou , Kai Yu