Related papers: Panmodal Information Interaction
This full research paper investigates the impact of generative AI (GenAI) on the learner experience, with a focus on how learners engage with and utilize the information it provides. In e-learning environments, learners often need to…
Generative AI tools such as chatGPT are poised to change the way people engage with online information. Recently, Microsoft announced their "new Bing" search system which incorporates chat and generative AI technology from OpenAI. Google…
At its core, information access and seeking is an interactive process. In existing search engines, interactions are limited to a few pre-defined actions, such as "requery", "click on a document", "scrolling up/down", "going to the next…
This paper presents a user study (N=22) where participants used an interface combining Web Search and a Generative AI-Chat feature to solve health-related information tasks. We study how people behaved with the interface, why they behaved…
Conversational generative AI systems such as ChatGPT are transforming how people seek and engage with information online. Unlike traditional search engines, these systems support open-ended, conversational inquiry, yet it remains unclear…
Generative AI (GenAI) search tools are increasingly used for information seeking, yet their design tends to encourage cognitive offloading, which may lead to passive engagement, selective attention, and informational homogenization.…
The broad adoption of Generative AI (GenAI) is impacting Computer Science education, and recent studies found its benefits and potential concerns when students use it for programming learning. However, most existing explorations focus on…
The rapid adoption of generative AI-powered search engines like ChatGPT, Perplexity, and Gemini is fundamentally reshaping information retrieval, moving from traditional ranked lists to synthesized, citation-backed answers. This shift…
Large Language Models (LLMs) are rapidly reshaping information retrieval by enabling interactive, generative, and inference-driven search. While traditional keyword-based search remains central to web and academic information access, it…
This research explores the opportunities of Generative AI (GenAI) in the realm of higher education through the design and development of a multimodal chatbot for an undergraduate course. Leveraging the ChatGPT API for nuanced text-based…
Generative AI (GenAI) chatbots are becoming increasingly integrated into virtual assistant technologies, yet their success hinges on the ability to gather meaningful user feedback to improve interaction quality, system outcomes, and overall…
his paper explores what kinds of questions are best served by the way generative AI (GenAI) using Large Language Models(LLMs) that aggregate and package knowledge, and when traditional curated web-sourced search results serve users better.…
The rise of generative AI as a primary information source presents a paradigm shift from traditional web search. This paper presents a large-scale empirical study quantifying the fundamental differences between the results returned by…
Generative AI (GenAI) tools are transforming information seeking, but their fluent, authoritative responses risk overreliance and discourage independent verification and reasoning. Rather than replacing the cognitive work of users, GenAI…
Large Language Models (LLMs) increasingly power generative search engines which, in turn, drive human information seeking and decision making at scale. The extent to which humans trust generative artificial intelligence (GenAI) can…
The experience and adoption of conversational search is tied to the accuracy and completeness of users' mental models -- their internal frameworks for understanding and predicting system behaviour. Thus, understanding these models can…
The convergence of generative AI and web search is reshaping problem-solving for programmers. However, the lack of understanding regarding their interplay in the information-seeking process often leads programmers to perceive them as…
The continuing, explosive developments in generative artificial intelligence (GenAI), built on large language models and related algorithms, has led to much excitement and speculation about the potential impact of this new technology.…
As a cornerstone of modern information access, search engines have become indispensable in everyday life. With the rapid advancements in AI and natural language processing (NLP) technologies, particularly large language models (LLMs),…
Generative search systems are increasingly replacing link-based retrieval with AI-generated summaries, yet little is known about how these systems differ in sources, language, and fidelity to cited material. We examine responses to 11,000…