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Recently, large language models (LLM) based generative AI has been gaining momentum for their impressive high-quality performances in multiple domains, particularly after the release of the ChatGPT. Many believe that they have the potential…

Software Engineering · Computer Science 2024-02-22 Wei Wang , Huilong Ning , Gaowei Zhang , Libo Liu , Yi Wang

Dialogue systems have become recently essential in our life. Their use is getting more and more fluid and easy throughout the time. This boils down to the improvements made in NLP and AI fields. In this paper, we try to provide an overview…

Computation and Language · Computer Science 2019-03-22 Maali Mnasri

We have a vision of a day when autonomous robots can collaborate with humans as assistants in performing complex tasks in the physical world. This vision includes that the robots will have the ability to communicate with their human…

Robotics · Computer Science 2025-09-22 Peter Lindes , Kaoutar Skiker

Large Language Models (LLMs) are becoming increasingly competent across various domains, educators are showing a growing interest in integrating these LLMs into the learning process. Especially in software engineering, LLMs have…

Software Engineering · Computer Science 2025-02-04 Agrawal Naman , Ridwan Shariffdeen , Guanlin Wang , Sanka Rasnayaka , Ganesh Neelakanta Iyer

With the rapid adoption of LLM-based chatbots, there is a pressing need to evaluate what humans and LLMs can achieve together. However, standard benchmarks, such as MMLU, measure LLM capabilities in isolation (i.e., "AI-alone"). Here, we…

Computation and Language · Computer Science 2025-08-13 Serina Chang , Ashton Anderson , Jake M. Hofman

Communication traits in text-based human-AI conversations play pivotal roles in shaping user experiences and perceptions of systems. With the advancement of large language models (LLMs), it is now feasible to analyze these traits at a more…

Human-Computer Interaction · Computer Science 2024-11-04 Ananya Bhattacharjee , Jina Suh , Mahsa Ershadi , Shamsi T. Iqbal , Andrew D. Wilson , Javier Hernandez

As Large Language Models (LLMs), including ChatGPT and analogous systems, continue to advance, their robust natural language processing capabilities and diverse applications have garnered considerable attention. Nonetheless, despite the…

We describe a system for building task-oriented dialogue systems combining the in-context learning abilities of large language models (LLMs) with the deterministic execution of business logic. LLMs are used to translate between the surface…

Computation and Language · Computer Science 2024-02-20 Tom Bocklisch , Thomas Werkmeister , Daksh Varshneya , Alan Nichol

Chatbot is a technology that is used to mimic human behavior using natural language. There are different types of Chatbot that can be used as conversational agent in various business domains in order to increase the customer service and…

Computation and Language · Computer Science 2020-07-09 Nazakat Ali

A chatbot's personality design is key to interaction quality. As chatbots evolved from rule-based systems to those powered by large language models (LLMs), evaluating the effectiveness of their personality design has become increasingly…

Human-Computer Interaction · Computer Science 2025-08-11 Huiqi Zou , Pengda Wang , Zihan Yan , Tianjun Sun , Ziang Xiao

Machine learning techniques have conquered many different tasks in speech and natural language processing, such as speech recognition, information extraction, text and speech generation, and human machine interaction using natural language…

Computation and Language · Computer Science 2025-03-18 Sebastian Möller , Pia Knoeferle , Britta Schulte , Nils Feldhus

This study explores linguistic differences between human and LLM-generated dialogues, using 19.5K dialogues generated by ChatGPT-3.5 as a companion to the EmpathicDialogues dataset. The research employs Linguistic Inquiry and Word Count…

Computation and Language · Computer Science 2024-04-29 Morgan Sandler , Hyesun Choung , Arun Ross , Prabu David

There have been many recent advances in the fields of generative Artificial Intelligence (AI) and Large Language Models (LLM), with the Generative Pre-trained Transformer (GPT) model being a leading "chatbot." LLM-based chatbots have become…

Computation and Language · Computer Science 2024-08-12 Gauri Anil Godghase , Rishit Agrawal , Tanush Obili , Mark Stamp

Chatbots' growing popularity has brought new challenges to HCI, having changed the patterns of human interactions with computers. The increasing need to approximate conversational interaction styles raises expectations for chatbots to…

Human-Computer Interaction · Computer Science 2024-01-24 Ana Paula Chaves , Marco Aurelio Gerosa

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

Beyond mere formality, small talk plays a pivotal role in social dynamics, serving as a verbal handshake for building rapport and understanding. For conversational AI and social robots, the ability to engage in small talk enhances their…

Robotics · Computer Science 2024-12-25 Rebecca Ramnauth , Dražen Brščić , Brian Scassellati

Recent advancements in natural language processing (NLP) have enabled the development of automated tools that support various domains, including software engineering. However, while NLP and artificial intelligence (AI) research has…

Software Engineering · Computer Science 2025-08-25 Sonia Nicoletti , Paolo Ciancarini

The development of chatbots requires collecting a large number of human-chatbot dialogues to reflect the breadth of users' sociodemographic backgrounds and conversational goals. However, the resource requirements to conduct the respective…

Computation and Language · Computer Science 2024-10-15 Hovhannes Tamoyan , Hendrik Schuff , Iryna Gurevych

The advent of automation in particular Software Engineering (SE) tasks has transitioned from theory to reality. Numerous scholarly articles have documented the successful application of Artificial Intelligence to address issues in areas…

Software Engineering · Computer Science 2023-05-26 Nathalia Nascimento , Paulo Alencar , Donald Cowan

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra