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As artificial intelligence (AI) becomes a prominent part of modern life, AI literacy is becoming important for all citizens, not just those in technology careers. Previous research in AI education materials has largely focused on the…

Computation and Language · Computer Science 2022-12-16 Kate Pearce , Sharifa Alghowinem , Cynthia Breazeal

This paper presents the iterative development of Habit Coach, a GPT-based chatbot designed to support users in habit change through personalized interaction. Employing a user-centered design approach, we developed the chatbot using a…

Human-Computer Interaction · Computer Science 2024-12-17 Arian Fooroogh Mand Arabi , Cansu Koyuturk , Michael O'Mahony , Raffaella Calati , Dimitri Ognibene

With the advent of off-the-shelf intelligent home products and broader internet adoption, researchers increasingly explore smart computing applications that provide easier access to health and wellness resources. AI-based systems like…

Human-Computer Interaction · Computer Science 2021-07-29 Lu Wang , Munif Ishad Mujib , Jake Williams , George Demiris , Jina Huh-Yoo

Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

Computation and Language · Computer Science 2024-06-18 Sahisnu Mazumder , Bing Liu

AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…

Computation and Language · Computer Science 2024-01-19 Nataliia Klievtsova , Janik-Vasily Benzin , Timotheus Kampik , Juergen Mangler , Stefanie Rinderle-Ma

The recent advancements in Generative Artificial intelligence (GenAI) technology have been transformative for the field of education. Large Language Models (LLMs) such as ChatGPT and Bard can be leveraged to automate boilerplate tasks,…

Current conversational systems can follow simple commands and answer basic questions, but they have difficulty maintaining coherent and open-ended conversations about specific topics. Competitions like the Conversational Intelligence…

Computation and Language · Computer Science 2018-11-09 Nicolas Gontier , Koustuv Sinha , Peter Henderson , Iulian Serban , Michael Noseworthy , Prasanna Parthasarathi , Joelle Pineau

Addressing school bullying effectively and promptly is crucial for the mental health of students. This study examined the potential of large language models (LLMs) to empower students by discerning between bullying and joking in school peer…

Computers and Society · Computer Science 2024-08-06 Aditya Paul , Chi Lok Yu , Eva Adelina Susanto , Nicholas Wai Long Lau , Gwenyth Isobel Meadows

Social AI agents interact with members of a community, thereby changing the behavior of the community. For example, in online learning, an AI social assistant may connect learners and thereby enhance social interaction. These social AI…

Computation and Language · Computer Science 2025-01-27 Rhea Basappa , Mustafa Tekman , Hong Lu , Benjamin Faught , Sandeep Kakar , Ashok K. Goel

Chatbots such as GPT-4 and ChatGPT are now serving millions of users. Despite their widespread use, there remains a lack of public datasets showcasing how these tools are used by a population of users in practice. To bridge this gap, we…

Computation and Language · Computer Science 2024-05-03 Wenting Zhao , Xiang Ren , Jack Hessel , Claire Cardie , Yejin Choi , Yuntian Deng

Since its inception in 2016, the Alexa Prize program has enabled hundreds of university students to explore and compete to develop conversational agents through the SocialBot Grand Challenge. The goal of the challenge is to build agents…

The rise of generative AI tools like ChatGPT has significantly reshaped education, sparking debates about their impact on learning outcomes and academic integrity. While prior research highlights opportunities and risks, there remains a…

Computers and Society · Computer Science 2025-08-19 Surajit Das , Aleksei Eliseev

The advent of generative AI models holds tremendous potential for aiding teachers in the generation of pedagogical materials. However, numerous knowledge gaps concerning the behavior of these models obfuscate the generation of…

Computers and Society · Computer Science 2024-07-16 Alex Dornburg , Kristin Davin

Recent studies have discussed how users are increasingly using conversational AI systems, powered by LLMs, for information seeking, decision support, and even emotional support. However, these macro-level observations offer limited insight…

Human-Computer Interaction · Computer Science 2026-02-18 Sai Keerthana Karnam , Abhisek Dash , Krishna P. Gummadi , Animesh Mukherjee , Ingmar Weber , Savvas Zannettou

Bots are software systems designed to support users by automating a specific process, task, or activity. When such systems implement a conversational component to interact with the users, they are also known as conversational agents. Bots,…

Software Engineering · Computer Science 2025-03-18 Stefano Lambiase , Gemma Catolino , Fabio Palomba , Filomena Ferrucci

Chat Generative Pre-trained Transformer (ChatGPT) has gained significant interest and attention since its launch in November 2022. It has shown impressive performance in various domains, including passing exams and creative writing.…

Computation and Language · Computer Science 2023-08-28 Shahab Saquib Sohail , Faiza Farhat , Yassine Himeur , Mohammad Nadeem , Dag Øivind Madsen , Yashbir Singh , Shadi Atalla , Wathiq Mansoor

Learning new programming skills requires tailored guidance. With the emergence of advanced Natural Language Generation models like the ChatGPT API, there is now a possibility of creating a convenient and personalized tutoring system with AI…

Human-Computer Interaction · Computer Science 2023-06-16 Eason Chen , Ray Huang , Han-Shin Chen , Yuen-Hsien Tseng , Liang-Yi Li

People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…

Human-Computer Interaction · Computer Science 2026-01-26 Samuel Rhys Cox , Jade Martin-Lise , Simo Hosio , Niels van Berkel

In this paper, we present ChatPLUG, a Chinese open-domain dialogue system for digital human applications that instruction finetunes on a wide range of dialogue tasks in a unified internet-augmented format. Different from other open-domain…

Natural language processing skills of Large Language Models (LLMs) are unprecedented, having wide diffusion and application in different tasks. This pilot study focuses on specializing ChatGPT behavior through a Retrieval-Augmented…

Human-Computer Interaction · Computer Science 2024-12-02 Chiara Antico , Stefano Giordano , Cansu Koyuturk , Dimitri Ognibene