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Operational decisions in healthcare, logistics, and public policy increasingly involve algorithms that recommend candidate solutions, such as treatment plans, delivery routes, or policy options, while leaving the final choice to human…
In order for AI systems to communicate effectively with people, they must understand how we make decisions. However, people's decisions are not always rational, so the implicit internal models of human decision-making in Large Language…
Central to a number of scholarly, regulatory, and public conversations about algorithmic accountability is the question of who should have access to documentation that reveals the inner workings, intended function, and anticipated…
Many important behavior changes are frictionful; they require individuals to expend effort over a long period with little immediate gratification. Here, an artificial intelligence (AI) agent can provide personalized interventions to help…
Despite an increasing reliance on fully-automated algorithmic decision-making in our day-to-day lives, human beings still make highly consequential decisions. As frequently seen in business, healthcare, and public policy, recommendations…
The true potential of human-AI collaboration lies in exploiting the complementary capabilities of humans and AI to achieve a joint performance superior to that of the individual AI or human, i.e., to achieve complementary team performance…
A dynamic autonomy allocation framework automatically shifts how much control lies with the human versus the robotics autonomy, for example based on factors such as environmental safety or user preference. To investigate the question of…
Decision-making systems increasingly orchestrate our world: how to intervene on the algorithmic components to build fair and equitable systems is therefore a question of utmost importance; one that is substantially complicated by the…
Research into recidivism risk prediction in the criminal legal system has garnered significant attention from HCI, critical algorithm studies, and the emerging field of human-AI decision-making. This study focuses on algorithmic crime…
Governments are increasingly turning to algorithmic risk assessments when making important decisions, such as whether to release criminal defendants before trial. Policymakers assert that providing public servants with algorithmic advice…
This paper investigates how artificial intelligence (AI) can be effectively integrated into Strategic Technology Management (STM) practices to enhance the strategic alignment and effectiveness of technology investments. Through a…
Human-in-the-loop learning is gaining popularity, particularly in the field of robotics, because it leverages human knowledge about real-world tasks to facilitate agent learning. When people instruct robots, they naturally adapt their…
Artificial intelligence (AI) and human-machine interaction (HMI) are two keywords that usually do not fit embedded applications. Within the steps needed before applying AI to solve a specific task, HMI is usually missing during the AI…
Recommender systems are among the most commonly deployed systems today. Systems design approaches to AI-powered recommender systems have done well to urge recommender system developers to follow more intentional data collection, curation,…
Artificial intelligence algorithms have been used to enhance a wide variety of products and services, including assisting human decision making in high-stakes contexts. However, these algorithms are complex and have trade-offs, notably…
Deploying large language models (LLMs) with agency in real-world applications raises critical questions about how these models will behave. In particular, how will their decisions align with humans when faced with moral dilemmas? This study…
Everyday we increasingly rely on machine learning models to automate and support high-stake tasks and decisions. This growing presence means that humans are now constantly interacting with machine learning-based systems, training and using…
For robots to interact socially, they must interpret human intentions and anticipate their potential outcomes accurately. This is particularly important for social robots designed for human care, which may face potentially dangerous…
As AI technologies improve, people are increasingly willing to delegate tasks to AI agents. In many cases, the human decision-maker chooses whether to delegate to an AI agent based on properties of the specific instance of the…
Practical uses of Artificial Intelligence (AI) in the real world have demonstrated the importance of embedding moral choices into intelligent agents. They have also highlighted that defining top-down ethical constraints on AI according to…