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Mental health concerns are rising globally, prompting increased reliance on technology to address the demand-supply gap in mental health services. In particular, mental health chatbots are emerging as a promising solution, but these remain…

Human-Computer Interaction · Computer Science 2026-01-23 Shreya Haran , Samiha Thatikonda , Dong Whi Yoo , Koustuv Saha

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…

Computation and Language · Computer Science 2022-05-20 Prakhar Gupta , Harsh Jhamtani , Jeffrey P. Bigham

Automated interviewers and chatbots are common in research, recruitment, customer service, and education. Many existing systems use fixed question lists, strict rules, and limited personalization, leading to repeated conversations that…

Human-Computer Interaction · Computer Science 2026-01-22 Aisvarya Adeseye , Jouni Isoaho , Seppo Virtanen , Mohammad Tahir

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

Large language model (LLM) powered chatbots are primarily text-based today, and impose a large interactional cognitive load, especially for exploratory or sensemaking tasks such as planning a trip or learning about a new city. Because the…

Human-Computer Interaction · Computer Science 2023-12-04 Xiao Ma , Swaroop Mishra , Ariel Liu , Sophie Su , Jilin Chen , Chinmay Kulkarni , Heng-Tze Cheng , Quoc Le , Ed Chi

Retrieval-based chatbots leverage human-verified Q\&A knowledge to deliver accurate, verifiable responses, making them ideal for customer-centric applications where compliance with regulatory and operational standards is critical. To…

Computation and Language · Computer Science 2025-10-13 Mengze Hong , Chen Jason Zhang , Di Jiang , Yuanqin He

Using natural language processing (NLP) technologies to develop medical chatbots makes the diagnosis of the patient more convenient and efficient, which is a typical application in healthcare AI. Because of its importance, lots of research…

Computation and Language · Computer Science 2023-12-06 Ke Liang , Sifan Wu , Jiayi Gu

Discrete choice models (DCMs) have been widely utilized in various scientific fields, especially economics, for many years. These models consider a stochastic environment influencing each decision maker's choices. Extensive research has…

General Economics · Economics 2026-01-13 Amirreza Talebi

Large language models (LLMs) can be used as accessible and intelligent chatbots by constructing natural language queries and directly inputting the prompt into the large language model. However, different prompt' constructions often lead to…

Computation and Language · Computer Science 2023-12-14 Jinta Weng , Jiarui Zhang , Yue Hu , Daidong Fa , Xiaofeng Xuand , Heyan Huang

The paper presents an approach for building consistent and applicable clinical decision support systems (CDSSs) using a data-driven predictive model aimed at resolving the problem of low applicability and scalability of CDSSs in real-world…

Artificial Intelligence · Computer Science 2022-02-18 Sergey V. Kovalchuk , Georgy D. Kopanitsa , Ilia V. Derevitskii , Daria A. Savitskaya

The integration of Large Language Models (LLMs) and chatbots introduces new challenges and opportunities for decision-making in software testing. Decision-making relies on a variety of information, including code, requirements…

Software Engineering · Computer Science 2024-06-18 Francisco Gomes de Oliveira Neto

Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…

Computers and Society · Computer Science 2024-02-28 Rahime Belen Saglam , Jason R. C. Nurse , Lisa Sugiura

The rapid development of large language models is transforming software development. Beyond serving as code auto-completion tools in integrated development environments, large language models increasingly function as foundation models…

Software Engineering · Computer Science 2026-01-26 Junjie Shi , Weisong Sun , Zhenpeng Chen , Zhujun Wu , Xiaohong Chen , Zhi Jin , Yang Liu

We present Probabilistic Decision Model and Notation (pDMN), a probabilistic extension of Decision Model and Notation (DMN). DMN is a modeling notation for deterministic decision logic, which intends to be user-friendly and low in…

Artificial Intelligence · Computer Science 2021-10-06 Simon Vandevelde , Victor Verreet , Luc De Raedt , Joost Vennekens

Business Process Model and Notation (BPMN) is a widely used standard for modelling business processes. While automated planning has been proposed as a method for simulating and reasoning about BPMN workflows, most implementations remain…

Artificial Intelligence · Computer Science 2025-11-25 Jasper Nie , Christian Muise , Victoria Armstrong

Increasingly powerful Large Language Model (LLM) based chatbots, like ChatGPT and Bard, are becoming available to users that have the potential to revolutionize the quality of decision-making achieved by the public. In this context, we set…

Computation and Language · Computer Science 2023-07-17 Kausik Lakkaraju , Sai Krishna Revanth Vuruma , Vishal Pallagani , Bharath Muppasani , Biplav Srivastava

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

This paper presents a novel multi-agent system called Chat-of-Thought, designed to facilitate the generation of Failure Modes and Effects Analysis (FMEA) documents for industrial assets. Chat-of-Thought employs multiple collaborative Large…

Computation and Language · Computer Science 2025-06-13 Christodoulos Constantinides , Shuxin Lin , Nianjun Zhou , Dhaval Patel

Large language models (LLMs) have shown remarkable success across a wide range of natural language generation tasks, where proper prompt designs make great impacts. While existing prompting methods are normally restricted to providing…

Computation and Language · Computer Science 2023-06-01 Bei Li , Rui Wang , Junliang Guo , Kaitao Song , Xu Tan , Hany Hassan , Arul Menezes , Tong Xiao , Jiang Bian , JingBo Zhu

Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

Computation and Language · Computer Science 2024-06-18 Sahisnu Mazumder , Bing Liu
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