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Social media platforms are online fora where users engage in discussions, share content, and build connections. This review explores the dynamics of social interactions, user-generated contents, and biases within the context of social media…

Social and Information Networks · Computer Science 2024-03-22 Virginia Morini , Valentina Pansanella , Katherine Abramski , Erica Cau , Andrea Failla , Salvatore Citraro , Giulio Rossetti

Given the societal impact of unsafe content generated by large language models (LLMs), ensuring that LLM services comply with safety standards is a crucial concern for LLM service providers. Common content moderation methods are limited by…

Computation and Language · Computer Science 2024-09-06 Jialin Wu , Jiangyi Deng , Shengyuan Pang , Yanjiao Chen , Jiayang Xu , Xinfeng Li , Wenyuan Xu

Content moderation is the process of screening and monitoring user-generated content online. It plays a crucial role in stopping content resulting from unacceptable behaviors such as hate speech, harassment, violence against specific…

Computation and Language · Computer Science 2023-01-02 Álvaro Huertas-García , Alejandro Martín , Javier Huertas Tato , David Camacho

Modern digital services have evolved into indispensable tools, driving the present large-scale information systems. Yet, the prevailing platform-centric model, where services are optimized for platform-driven metrics such as engagement and…

Information Retrieval · Computer Science 2026-02-18 Luankang Zhang , Hang Lv , Qiushi Pan , Kefen Wang , Yonghao Huang , Xinrui Miao , Yin Xu , Wei Guo , Yong Liu , Hao Wang , Enhong Chen

The proliferation of harmful content on online platforms is a major societal problem, which comes in many different forms including hate speech, offensive language, bullying and harassment, misinformation, spam, violence, graphic content,…

AI Safety Moderation (ASM) classifiers are designed to moderate content on social media platforms and to serve as guardrails that prevent Large Language Models (LLMs) from being fine-tuned on unsafe inputs. Owing to their potential for…

Computation and Language · Computer Science 2025-01-24 Akshit Achara , Anshuman Chhabra

Generative artificial intelligence (AI) is increasingly integrated into the online platforms where humans exchange opinions; large language models (LLMs) now polish users' posts on LinkedIn and provide context for content shared on X. While…

Computers and Society · Computer Science 2026-05-18 Stratis Tsirtsis , Kai Rawal , Chris Russell , Brent Mittelstadt , Sandra Wachter

This review underscores the critical need for effective strategies to identify and support individuals with suicidal ideation, exploiting technological innovations in ML and DL to further suicide prevention efforts. The study details the…

Computers and Society · Computer Science 2025-04-11 Mohaiminul Islam Bhuiyan , Nur Shazwani Kamarudin , Nur Hafieza Ismail

The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to…

Computers and Society · Computer Science 2017-09-06 Reuben Binns , Michael Veale , Max Van Kleek , Nigel Shadbolt

How does the visual design of digital platforms impact user behavior and the resulting environment? A body of work suggests that introducing social signals to content can increase both the inequality and unpredictability of its success, but…

Human-Computer Interaction · Computer Science 2021-08-18 Ziv Epstein , Matthew Groh , Abhimanyu Dubey , Alex "Sandy" Pentland

Automated content moderation has long been used to help identify and filter undesired user-generated content online. But such systems have a history of incorrectly flagging content by and about marginalized identities for removal.…

Computation and Language · Computer Science 2025-07-25 Grace Proebsting , Oghenefejiro Isaacs Anigboro , Charlie M. Crawford , Danaé Metaxa , Sorelle A. Friedler

The development and popularization of large language models (LLMs) have raised concerns that they will be used to create tailor-made, convincing arguments to push false or misleading narratives online. Early work has found that language…

Computers and Society · Computer Science 2025-05-21 Francesco Salvi , Manoel Horta Ribeiro , Riccardo Gallotti , Robert West

Conversation forecasting tasks a model with predicting the outcome of an unfolding conversation. For instance, it can be applied in social media moderation to predict harmful user behaviors before they occur, allowing for preventative…

Computation and Language · Computer Science 2024-10-22 Anthony Sicilia , Malihe Alikhani

Personalized news recommendation systems inadvertently create information cocoons--homogeneous information bubbles that reinforce user biases and amplify societal polarization. To address the lack of comprehensive assessment frameworks in…

Information Retrieval · Computer Science 2025-09-16 Xin Wang , Xiaowen Huang , Jitao Sang

Automatic content moderation is crucial to ensuring safety in social media. Language Model-based classifiers are being increasingly adopted for this task, but it has been shown that they perpetuate racial and social biases. Even if several…

Computation and Language · Computer Science 2026-03-12 Alessandra Urbinati , Mirko Lai , Simona Frenda , Marco Antonio Stranisci

Nowadays, artificial intelligence algorithms are used for targeted and personalized content distribution in the large scale as part of the intense competition for attention in the digital media environment. Unfortunately, targeted…

Social and Information Networks · Computer Science 2018-12-05 Sina Mohseni , Eric Ragan

Content moderation in online platforms faces persistent challenges due to the evolving complexity of user-generated content and the limitations of traditional rule-based and machine learning approaches. While recent advances in large…

Artificial Intelligence · Computer Science 2026-04-14 Haotian Lu , Yuchen Mou , Bingzhe Wu

Social platforms connect billions of people, yet their engagement-first algorithms often work on users rather than with them, amplifying stress, misinformation, and a loss of control. We propose Human-Layer AI (HL-AI)--user-owned,…

Human-Computer Interaction · Computer Science 2025-11-11 Mohd Ruhul Ameen , Akif Islam

This paper examines artificial intelligence (AI) companionship as a site where intimate relations are simultaneously produced, extracted from, and governed through datafied systems. Drawing on critical data studies and platform studies, we…

Human-Computer Interaction · Computer Science 2026-04-09 Dayeon Eom , Julianne Renner , Sedona Chinn

The landscape of information has experienced significant transformations with the rapid expansion of the internet and the emergence of online social networks. Initially, there was optimism that these platforms would encourage a culture of…

Social and Information Networks · Computer Science 2023-09-27 Mathias-Felipe de-Lima-Santos , Wilson Ceron