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The strength of democracy lies in the free and equal exchange of diverse viewpoints. Living up to this ideal at scale faces inherent tensions: broad participation, meaningful deliberation, and political equality often trade off with one…

Natural language processing (NLP) tools have the potential to boost civic participation and enhance democratic processes because they can significantly increase governments' capacity to gather and analyze citizen opinions. However, their…

Human-Computer Interaction · Computer Science 2025-01-24 Jose A. Guridi , Cristobal Cheyre , Qian Yang

Political online participation in the form of discussing political issues and exchanging opinions among citizens is gaining importance with more and more formats being held digitally. To come to a decision, a thorough discussion and…

Computation and Language · Computer Science 2026-03-27 Maike Behrendt , Stefan Sylvius Wagner , Carina Weinmann , Marike Bormann , Mira Warne , Stefan Harmeling

The development of democratic systems is a crucial task as confirmed by its selection as one of the Millennium Sustainable Development Goals by the United Nations. In this article, we report on the progress of a project that aims to address…

Computation and Language · Computer Science 2021-08-27 M. Arana-Catania , F. A. Van Lier , Rob Procter , Nataliya Tkachenko , Yulan He , Arkaitz Zubiaga , Maria Liakata

Large language models (LLMs) can support democratic deliberation at scales previously constrained by turn-taking and facilitation bandwidth. Recent work shows that LLM-generated group statements are often preferred over human-mediated…

Computation and Language · Computer Science 2026-05-27 Wajdi Zaghouani

The advancement of machine learning and symbolic approaches have underscored their strengths and weaknesses in Natural Language Processing (NLP). While machine learning approaches are powerful in identifying patterns in data, they often…

Computation and Language · Computer Science 2024-03-19 Rrubaa Panchendrarajan , Arkaitz Zubiaga

Recent developments in large language models (LLMs) have been accompanied by rapidly growing public interest in natural language processing (NLP). This attention is reflected by major news venues, which sometimes invite NLP researchers to…

Computers and Society · Computer Science 2025-07-17 Shomir Wilson

We present a survey of methods for assessing and enhancing the quality of online discussions, focusing on the potential of LLMs. While online discourses aim, at least in theory, to foster mutual understanding, they often devolve into…

Deliberation is essential to well-functioning democracies, yet physical, economic, and social barriers often exclude certain groups, reducing representativeness and contributing to issues like group polarization. In this work, we explore…

Human-Computer Interaction · Computer Science 2025-11-17 Suyash Fulay , Dimitra Dimitrakopoulou , Deb Roy

Online spaces provide individuals with the opportunity to engage in discussions on important topics and make collective decisions, regardless of their geographic location or time zone. However, without adequate support and careful design,…

Computation and Language · Computer Science 2025-10-27 Maike Behrendt , Stefan Sylvius Wagner , Mira Warne , Jana Leonie Peters , Marc Ziegele , Stefan Harmeling

As multiple crises threaten the sustainability of our societies and pose at risk the planetary boundaries, complex challenges require timely, updated, and usable information. Natural-language processing (NLP) tools enhance and expand data…

Computers and Society · Computer Science 2025-02-05 Francesca Larosa , Sergio Hoyas , H. Alberto Conejero , Javier Garcia-Martinez , Francesco Fuso Nerini , Ricardo Vinuesa

The idea of augmented or hybrid intelligence offers a compelling vision for combining human and AI capabilities, especially in tasks where human wisdom, expertise, or common sense are essential. Unfortunately, human reasoning can be flawed…

Human-Computer Interaction · Computer Science 2026-01-15 Sean Koon

During deliberation processes, mediators and facilitators typically need to select a small and representative set of opinions later used to produce digestible reports for stakeholders. In online deliberation platforms, algorithmic selection…

Computers and Society · Computer Science 2026-02-18 Salim Hafid , Manon Berriche , Jean-Philippe Cointet

Complex problem-solving requires cognitive flexibility--the capacity to entertain multiple perspectives while preserving their distinctiveness. This flexibility replicates the "wisdom of crowds" within a single individual, allowing them to…

Computation and Language · Computer Science 2025-09-12 Sanghyun Park , Boris Maciejovsky , Phanish Puranam

In AI-assisted decision-making, humans often passively review AI's suggestion and decide whether to accept or reject it as a whole. In such a paradigm, humans are found to rarely trigger analytical thinking and face difficulties in…

Human-Computer Interaction · Computer Science 2025-03-13 Shuai Ma , Qiaoyi Chen , Xinru Wang , Chengbo Zheng , Zhenhui Peng , Ming Yin , Xiaojuan Ma

Natural language generation (NLG) models have emerged as a focal point of research within natural language processing (NLP), exhibiting remarkable performance in tasks such as text composition and dialogue generation. However, their…

Human-Computer Interaction · Computer Science 2025-07-04 Yunchao Wang , Guodao Sun , Zihang Fu , Ronghua Liang

We investigate the potential for nationality biases in natural language processing (NLP) models using human evaluation methods. Biased NLP models can perpetuate stereotypes and lead to algorithmic discrimination, posing a significant…

Computation and Language · Computer Science 2023-08-09 Pranav Narayanan Venkit , Sanjana Gautam , Ruchi Panchanadikar , Ting-Hao `Kenneth' Huang , Shomir Wilson

This review examines how AI technologies are transforming democratic representation, focusing on citizen participation and algorithmic decision-making. The analysis reveals that AI technologies are reshaping democratic processes in…

Computers and Society · Computer Science 2025-08-27 Yuval Rymon

As artificial intelligence increasingly mediates public discourse, it becomes important to understand how human-AI collectives shape opinion formation, deliberation, and democratic outcomes. We present a novel experimental method for…

Social and Information Networks · Computer Science 2026-05-12 Léna Gaubert , Rémi Devaux , Elif Çelen , Raja Marjieh , Diana Mangalagiu , Antoine Jardin , Nori Jacoby
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