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The momentum gained by microservices and cloud-native software architecture pushed nowadays enterprise IT towards multi-service applications. The proliferation of services and service interactions within applications, often consisting of…

Software Engineering · Computer Science 2021-05-27 Jacopo Soldani , Antonio Brogi

The complex dependencies and propagative faults inherent in microservices, characterized by a dense network of interconnected services, pose significant challenges in identifying the underlying causes of issues. Prompt identification and…

Software Engineering · Computer Science 2024-08-05 Tingting Wang , Guilin Qi

The complexity and dynamism of microservices pose significant challenges to system reliability, and thereby, automated troubleshooting is crucial. Effective root cause localization after anomaly detection is crucial for ensuring the…

Software Engineering · Computer Science 2023-02-13 Cheryl Lee , Tianyi Yang , Zhuangbin Chen , Yuxin Su , Michael R. Lyu

Microservice architecture has become a popular architecture adopted by many cloud applications. However, identifying the root cause of a failure in microservice systems is still a challenging and time-consuming task. In recent years,…

Software Engineering · Computer Science 2024-09-10 Luan Pham , Huong Ha , Hongyu Zhang

Root Cause Analysis (RCA) is essential for pinpointing the root causes of failures in microservice systems. Traditional data-driven RCA methods are typically limited to offline applications due to high computational demands, and existing…

Machine Learning · Computer Science 2025-12-17 Lecheng Zheng , Zhengzhang Chen , Haifeng Chen

Fault diagnosis is critical in many domains, as faults may lead to safety threats or economic losses. In the field of online service systems, operators rely on enormous monitoring data to detect and mitigate failures. Quickly recognizing a…

Software Engineering · Computer Science 2022-06-14 Mingjie Li , Zeyan Li , Kanglin Yin , Xiaohui Nie , Wenchi Zhang , Kaixin Sui , Dan Pei

In recent years, the widespread adoption of distributed microservice architectures within the industry has significantly increased the demand for enhanced system availability and robustness. Due to the complex service invocation paths and…

Machine Learning · Computer Science 2025-04-23 Ziming Zhao , Zhenwei Wang , Tiehua Zhang , Zhishu Shen , Hai Dong , Zhen Lei , Xingjun Ma , Gaowei Xu , Zhijun Ding , Yun Yang

Modern cloud services are prone to failures due to their complex architecture, making diagnosis a critical process. Site Reliability Engineers (SREs) spend hours leveraging multiple sources of data, including the alerts, error logs, and…

Software Engineering · Computer Science 2023-09-15 Sarthak Chakraborty , Shubham Agarwal , Shaddy Garg , Abhimanyu Sethia , Udit Narayan Pandey , Videh Aggarwal , Shiv Saini

Cloud-native microservices enable rapid iteration and scalable deployment but also create complex, fast-evolving dependencies that challenge reliable diagnosis. Existing root cause analysis (RCA) approaches, even with multi-modal fusion of…

Software Engineering · Computer Science 2025-10-28 Songhan Zhang , Aoyang Fang , Yifan Yang , Ruiyi Cheng , Xiaoying Tang , Pinjia He

Effectively localizing root causes of performance anomalies is crucial to enabling the rapid recovery and loss mitigation of microservice applications in the cloud. Depending on the granularity of the causes that can be localized, a service…

Distributed, Parallel, and Cluster Computing · Computer Science 2023-05-09 Ruyue Xin , Peng Chen , Zhiming Zhao

Availability issues of industrial microservice systems (e.g., drop of successfully placed orders and processed transactions) directly affect the running of the business. These issues are usually caused by various types of service anomalies…

Software Engineering · Computer Science 2025-03-03 Dewei Liu , Chuan He , Xin Peng , Fan Lin , Chenxi Zhang , Shengfang Gong , Ziang Li , Jiayu Ou , Zheshun Wu

Detecting anomalies and the corresponding root causes in multivariate time series plays an important role in monitoring the behaviors of various real-world systems, e.g., IT system operations or manufacturing industry. Previous anomaly…

Machine Learning · Computer Science 2022-09-30 Wenzhuo Yang , Kun Zhang , Steven C. H. Hoi

Identifying root causes for unexpected or undesirable behavior in complex systems is a prevalent challenge. This issue becomes especially crucial in modern cloud applications that employ numerous microservices. Although the machine learning…

Distributed, Parallel, and Cluster Computing · Computer Science 2024-04-10 Michaela Hardt , William R. Orchard , Patrick Blöbaum , Shiva Kasiviswanathan , Elke Kirschbaum

The goal of anomaly detection is to identify observations that are generated by a distribution that differs from the reference distribution that qualifies normal behavior. When examining a time series, the reference distribution may evolve…

Methodology · Statistics 2024-07-23 Etienne Krönert , Dalila Hattab , Alain Celisse

Existing multi-source root cause analysis (RCA) methods for microservice systems assume all services have traces to construct a service call graph. However, this assumption is not practical as microservice systems evolve rapidly and may…

Software Engineering · Computer Science 2026-04-21 Luan Pham , Huong Ha , Xiuzhen Zhang , Hongyu Zhang

While cloud-native microservice architectures have revolutionized software development, their inherent operational complexity makes failure Root Cause Analysis (RCA) a critical yet challenging task. Numerous data-driven RCA models have been…

Software Engineering · Computer Science 2025-12-24 Aoyang Fang , Songhan Zhang , Yifan Yang , Haotong Wu , Junjielong Xu , Xuyang Wang , Rui Wang , Manyi Wang , Qisheng Lu , Pinjia He

As the modern microservice architecture for cloud applications grows in popularity, cloud services are becoming increasingly complex and more vulnerable to misconfiguration and software bugs. Traditional approaches rely on expert input to…

Software Engineering · Computer Science 2026-05-21 Rohan Kumar , Jason Li , Zongshun Zhang , Syed Mohammad Qasim , Gianluca Stringhini , Ayse K. Coskun

This paper presents MicroRCA-Agent, an innovative solution for microservice root cause analysis based on large language model agents, which constructs an intelligent fault root cause localization system with multimodal data fusion. The…

Artificial Intelligence · Computer Science 2025-09-22 Pan Tang , Shixiang Tang , Huanqi Pu , Zhiqing Miao , Zhixing Wang

Root Cause Analysis (RCA) aims at identifying the underlying causes of system faults by uncovering and analyzing the causal structure from complex systems. It has been widely used in many application domains. Reliable diagnostic conclusions…

Artificial Intelligence · Computer Science 2024-07-15 Chang Gong , Di Yao , Jin Wang , Wenbin Li , Lanting Fang , Yongtao Xie , Kaiyu Feng , Peng Han , Jingping Bi

This paper introduces a new structural causal model tailored for representing threshold-based IT systems and presents a new algorithm designed to rapidly detect root causes of anomalies in such systems. When root causes are not causally…

Artificial Intelligence · Computer Science 2024-07-30 Lei Zan , Charles K. Assaad , Emilie Devijver , Eric Gaussier , Ali Aït-Bachir
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