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Recommender systems are central to online services, enabling users to navigate through massive amounts of content across various domains. However, their evaluation remains challenging due to the disconnect between offline metrics and online…

Information Retrieval · Computer Science 2026-04-14 Nicolas Bougie , Gian Maria Marconi , Xiaotong Ye , Narimasa Watanabe

Large language models (LLMs), due to their advanced natural language capabilities, have seen significant success in applications where the user interface is usually a conversational artificial intelligence (AI) agent and engages the user…

Computation and Language · Computer Science 2025-03-10 Fei Wei , Yaliang Li , Bolin Ding

Conversational recommender systems (CRSs) aim to provide recommendation services via natural language conversations. Although a number of approaches have been proposed for developing capable CRSs, they typically rely on sufficient training…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Kun Zhou , Xinyu Tang , Wayne Xin Zhao , Fan Pan , Zhao Cao , Ji-Rong Wen

Personalization in social robots refers to the ability of the robot to meet the needs and/or preferences of an individual user. Existing approaches typically rely on large language models (LLMs) to generate context-aware responses based on…

Robotics · Computer Science 2026-01-28 Jin Huang , Fethiye Irmak Doğan , Hatice Gunes

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

Human-Computer Interaction · Computer Science 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

Individualized cognitive simulation (ICS) aims to build computational models that approximate the thought processes of specific individuals. While large language models (LLMs) convincingly mimic surface-level human behavior such as…

Artificial Intelligence · Computer Science 2025-10-24 Tianyi Zhang , Xiaolin Zhou , Yunzhe Wang , Erik Cambria , David Traum , Rui Mao

With the aid of large language models, current conversational recommender system (CRS) has gaining strong abilities to persuade users to accept recommended items. While these CRSs are highly persuasive, they can mislead users by…

Computation and Language · Computer Science 2024-10-08 Peixin Qin , Chen Huang , Yang Deng , Wenqiang Lei , Tat-Seng Chua

Intelligent Tutoring Systems (ITSs) can provide personalized and self-paced learning experience. The emergence of large language models (LLMs) further enables better human-machine interaction, and facilitates the development of…

Computation and Language · Computer Science 2025-05-29 Zhengyuan Liu , Stella Xin Yin , Geyu Lin , Nancy F. Chen

A critical factor in the success of decision support systems is the accurate modeling of user preferences. Psychology research has demonstrated that users often develop their preferences during the elicitation process, highlighting the…

Human-Computer Interaction · Computer Science 2024-10-03 Connor Lawless , Jakob Schoeffer , Lindy Le , Kael Rowan , Shilad Sen , Cristina St. Hill , Jina Suh , Bahareh Sarrafzadeh

Click-Through Rate (CTR) prediction is crucial for Recommendation System(RS), aiming to provide personalized recommendation services for users in many aspects such as food delivery, e-commerce and so on. However, traditional RS relies on…

Information Retrieval · Computer Science 2024-08-22 Zhizhong Wan , Bin Yin , Junjie Xie , Fei Jiang , Xiang Li , Wei Lin

In recent years, Recommender Systems(RS) have witnessed a transformative shift with the advent of Large Language Models(LLMs) in the field of Natural Language Processing(NLP). These models such as OpenAI's GPT-3.5/4, Llama from Meta, have…

Information Retrieval · Computer Science 2023-11-22 Junyi Chen

This paper aims to efficiently enable large language models (LLMs) to use external knowledge and goal guidance in conversational recommender system (CRS) tasks. Advanced LLMs (e.g., ChatGPT) are limited in domain-specific CRS tasks for 1)…

Computation and Language · Computer Science 2024-05-06 Chuang Li , Yang Deng , Hengchang Hu , Min-Yen Kan , Haizhou Li

When users are dissatisfied with recommendations from a recommender system, they often lack fine-grained controls for changing them. Large language models (LLMs) offer a solution by allowing users to guide their recommendations through…

Artificial Intelligence · Computer Science 2025-10-15 Micah Carroll , Adeline Foote , Kevin Feng , Marcus Williams , Anca Dragan , W. Bradley Knox , Smitha Milli

Recommender systems (RS) are increasingly vulnerable to shilling attacks, where adversaries inject fake user profiles to manipulate system outputs. Traditional attack strategies often rely on simplistic heuristics, require access to…

Information Retrieval · Computer Science 2025-05-21 Shengkang Gu , Jiahao Liu , Dongsheng Li , Guangping Zhang , Mingzhe Han , Hansu Gu , Peng Zhang , Ning Gu , Li Shang , Tun Lu

This paper introduces RecAI, a practical toolkit designed to augment or even revolutionize recommender systems with the advanced capabilities of Large Language Models (LLMs). RecAI provides a suite of tools, including Recommender AI Agent,…

Information Retrieval · Computer Science 2024-03-12 Jianxun Lian , Yuxuan Lei , Xu Huang , Jing Yao , Wei Xu , Xing Xie

With the recent success of large language models (LLMs), the idea of AI-augmented Business Process Management systems is becoming more feasible. One of their essential characteristics is the ability to be conversationally actionable,…

Artificial Intelligence · Computer Science 2026-04-21 Nataliia Klievtsova , Timotheus Kampik , Juergen Mangler , Stefanie Rinderle-Ma

Languages are shaped by the inductive biases of their users. Using a classical referential game, we investigate how artificial languages evolve when optimised for inductive biases in humans and large language models (LLMs) via Human-Human,…

Computation and Language · Computer Science 2025-05-29 Tom Kouwenhoven , Max Peeperkorn , Roy de Kleijn , Tessa Verhoef

Advances in large language models (LLMs) are profoundly reshaping the field of human-robot interaction (HRI). While prior work has highlighted the technical potential of LLMs, few studies have systematically examined their human-centered…

Robotics · Computer Science 2026-02-18 Yufeng Wang , Yuan Xu , Anastasia Nikolova , Yuxuan Wang , Jianyu Wang , Chongyang Wang , Xin Tong

Recommender systems shape how people discover information, form opinions, and connect with society. Yet, as their influence grows, traditional metrics, e.g., accuracy, clicks, and engagement, no longer capture what truly matters to humans.…

Information Retrieval · Computer Science 2025-11-26 Kaike Zhang , Jiakai Tang , Du Su , Shuchang Liu , Julian McAuley , Lina Yao , Qi Cao , Yue Feng , Fei Sun
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