Related papers: Design Opportunities for Explainable AI Paraphrasi…
We highlight the challenges faced by non-native speakers when using AI writing assistants to paraphrase text. Through an interview study with 15 non-native English speakers (NNESs) with varying levels of English proficiency, we observe that…
Non-native English speakers (NNES) face challenges in digital workspace communication (e.g., emails, Slack messages), often inadvertently translating expressions from their native languages, which can lead to awkward or incorrect usage.…
Non-native speakers (NNSs) often face speaking challenges in real-time multilingual communication, such as struggling to articulate their thoughts. To address this issue, we developed an AI-based speaking assistant (AISA) that provides…
Non-native speakers (NNSs) frequently encounter speaking difficulties in multilingual communication, where existing approaches have shown promise in facilitating NNSs' comprehension and participation in real-time communication. However,…
Neologisms and emerging slang are central to daily conversation, yet challenging for non-native speakers (NNS) to interpret and use appropriately in cross-cultural communication with native speakers (NS). NNS increasingly make use of…
The development of Natural Language Generation models has led to the creation of powerful Artificial Intelligence-assisted writing tools. These tools are capable of predicting users' needs and actively providing suggestions as they write.…
In this paper, we present Par4Sem, a semantic writing aid tool based on adaptive paraphrasing. Unlike many annotation tools that are primarily used to collect training examples, Par4Sem is integrated into a real word application, in this…
The growing popularity of AI writing assistants presents exciting opportunities to craft tools that cater to diverse user needs. This study explores how personality shapes preferences for AI writing companions and how personalized designs…
Proactive AI writing assistants need to predict when users want drafting help, yet we lack empirical understanding of what drives preferences. Through a factorial vignette study with 50 participants making 750 pairwise comparisons, we find…
Content creation today often takes place via collaborative writing. A longstanding interest of CSCW research lies in understanding and promoting the coordination between co-writers. However, little attention has been paid to individuals who…
How can we design AI tools that effectively support human decision-making by complementing and enhancing users' reasoning processes? Common recommendation-centric approaches face challenges such as inappropriate reliance or a lack of…
As generative AI (GenAI) systems become increasingly proficient at simulating human-like and well-reasoned text, users may attribute authority to AI outputs, shaping how they engage with writing and reasoning tasks. While prior work has…
While large-scale pretrained language models have significantly improved writing assistance functionalities such as autocomplete, more complex and controllable writing assistants have yet to be explored. We leverage advances in language…
The growing attention to artificial intelligence-based applications has led to research interest in explainability issues. This emerging research attention on explainable AI (XAI) advocates the need to investigate end user-centric…
Despite the proliferation of explainable AI (XAI) methods, little is understood about end-users' explainability needs and behaviors around XAI explanations. To address this gap and contribute to understanding how explainability can support…
In the context of AI-based decision support systems, explanations can help users to judge when to trust the AI's suggestion, and when to question it. In this way, human oversight can prevent AI errors and biased decision-making. However,…
Artificial intelligence (AI) is becoming increasingly complex, making it difficult for users to understand how the AI has derived its prediction. Using explainable AI (XAI)-methods, researchers aim to explain AI decisions to users. So far,…
Moving to a new culture and adapting to a new life, as an international student, can be a stressful experience. In the US, international students face unique overlapping challenges, yet the current support ecosystem, including university…
Explainable AI (XAI) techniques aim to provide insights into predictive models and enhance user performance, yet they often fall short of these expectations. Conversational XAI assistants promise to overcome such limitations, but empirical…
About 32% of a software practitioners' day involves seeking and using information to support task completion. Although the information needs of software practitioners have been studied extensively, the impact of AI-assisted tools on their…