Related papers: Aspect-oriented Consumer Health Answer Summarizati…
In a typical customer service chat scenario, customers contact a support center to ask for help or raise complaints, and human agents try to solve the issues. In most cases, at the end of the conversation, agents are asked to write a short…
Medical question answer (QA) assistants respond to lay users' health-related queries by synthesizing information from multiple sources using natural language processing and related techniques. They can serve as vital tools to alleviate…
While online conversations can cover a vast amount of information in many different formats, abstractive text summarization has primarily focused on modeling solely news articles. This research gap is due, in part, to the lack of…
By summarizing longer consumer health questions into shorter and essential ones, medical question-answering systems can more accurately understand consumer intentions and retrieve suitable answers. However, medical question summarization is…
Question Answering (QA) is a natural language processing task that aims at obtaining relevant answers to user questions. While some progress has been made in this area, biomedical questions are still a challenge to most QA approaches, due…
Information visualizations such as bar charts and line charts are very common for analyzing data and discovering critical insights. Often people analyze charts to answer questions that they have in mind. Answering such questions can be…
Humans gather information by engaging in conversations involving a series of interconnected questions and answers. For machines to assist in information gathering, it is therefore essential to enable them to answer conversational questions.…
The ubiquitous availability of computing devices and the widespread use of the internet have generated a large amount of data continuously. Therefore, the amount of available information on any given topic is far beyond humans' processing…
Community Question Answering (CQA) websites can be claimed as the most major venues for knowledge sharing, and the most effective way of exchanging knowledge at present. Considering that massive amount of users are participating online and…
Discussing research-sensemaking questions on Community Question and Answering (CQA) platforms has been an increasingly common practice for the public to participate in science communication. Nonetheless, how users strategically craft…
Evaluating multi-paragraph clinical question answering (QA) systems is resource-intensive and challenging: accurate judgments require medical expertise and achieving consistent human judgments over multi-paragraph text is difficult. We…
While document summarization with LLMs has enhanced access to textual information, concerns about the factual accuracy of these summaries persist, especially in the medical domain. Tracing evidence from which summaries are derived enables…
Recent progress in large language models (LLMs) has enabled the automated processing of lengthy documents even without supervised training on a task-specific dataset. Yet, their zero-shot performance in complex tasks as opposed to…
Modeling & Simulation (M&S) approaches such as agent-based models hold significant potential to support decision-making activities in health, with recent examples including the adoption of vaccines, and a vast literature on healthy eating…
In this paper, we present LiveMedQA, a question answering system that is optimized for consumer health question. On top of the general QA system pipeline, we introduce several new features that aim to exploit domain-specific knowledge and…
Question answering over knowledge bases (KBQA) has become a popular approach to help users extract information from knowledge bases. Although several systems exist, choosing one suitable for a particular application scenario is difficult.…
We propose a summarization approach for scientific articles which takes advantage of citation-context and the document discourse model. While citations have been previously used in generating scientific summaries, they lack the related…
We present a novel summarization framework for reviews of products and services by selecting informative and concise text segments from the reviews. Our method consists of two major steps. First, we identify five frequently occurring…
Users frequently ask simple factoid questions for question answering (QA) systems, attenuating the impact of myriad recent works that support more complex questions. Prompting users with automatically generated suggested questions (SQs) can…
Food recommendation has become an important means to help guide users to adopt healthy dietary habits. Previous works on food recommendation either i) fail to consider users' explicit requirements, ii) ignore crucial health factors (e.g.,…