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Healthcare Community Question Answering (CQA) forums offer an accessible platform for individuals seeking information on various healthcare-related topics. People find such platforms suitable for self-disclosure, seeking medical opinions,…

Computation and Language · Computer Science 2024-06-14 Gauri Naik , Sharad Chandakacherla , Shweta Yadav , Md. Shad Akhtar

Community Question Answering (CQA) fora such as Stack Overflow and Yahoo! Answers contain a rich resource of answers to a wide range of community-based questions. Each question thread can receive a large number of answers with different…

Computation and Language · Computer Science 2022-05-02 Alexander R. Fabbri , Xiaojian Wu , Srini Iyer , Haoran Li , Mona Diab

Community Question Answering (CQA) forums such as Stack Overflow and Yahoo! Answers contain a rich resource of answers to a wide range of questions. Each question thread can receive a large number of answers with different perspectives. The…

Computation and Language · Computer Science 2021-04-20 Alexander R. Fabbri , Xiaojian Wu , Srini Iyer , Mona Diab

Community-based Question Answering (CQA), which allows users to acquire their desired information, has increasingly become an essential component of online services in various domains such as E-commerce, travel, and dining. However, an…

Computation and Language · Computer Science 2022-11-21 Ting-Yao Hsu , Yoshi Suhara , Xiaolan Wang

Community Question Answering forums such as Quora, Stackoverflow are rich knowledge resources, often catering to information on topics overlooked by major search engines. Answers submitted to these forums are often elaborated, contain spam,…

Computation and Language · Computer Science 2018-11-13 Tanya Chowdhury , Tanmoy Chakraborty

The quest for seeking health information has swamped the web with consumers health-related questions. Generally, consumers use overly descriptive and peripheral information to express their medical condition or other healthcare needs,…

Computation and Language · Computer Science 2025-12-30 Abhishek Basu , Deepak Gupta , Dina Demner-Fushman , Shweta Yadav

The quest for seeking health information has swamped the web with consumers' health-related questions. Generally, consumers use overly descriptive and peripheral information to express their medical condition or other healthcare needs,…

Computation and Language · Computer Science 2022-06-16 Shweta Yadav , Deepak Gupta , Dina Demner-Fushman

Searching for health information online is becoming customary for more and more consumers every day, which makes the need for efficient and reliable question answering systems more pressing. An important contributor to the success rates of…

Computation and Language · Computer Science 2021-06-02 Shweta Yadav , Deepak Gupta , Asma Ben Abacha , Dina Demner-Fushman

Aspect-based summarization aims to generate summaries that highlight specific aspects of a text, enabling more personalized and targeted summaries. However, its application to books remains unexplored due to the difficulty of constructing…

Computation and Language · Computer Science 2025-11-11 Ryuhei Miyazato , Ting-Ruen Wei , Xuyang Wu , Hsin-Tai Wu , Kei Harada

Automatic summarization of natural language is a widely studied area in computer science, one that is broadly applicable to anyone who routinely needs to understand large quantities of information. For example, in the medical domain, recent…

Computation and Language · Computer Science 2020-05-21 Max Savery , Asma Ben Abacha , Soumya Gayen , Dina Demner-Fushman

Reviews are valuable resources for customers making purchase decisions in online shopping. However, it is impractical for customers to go over the vast number of reviews and manually conclude the prominent opinions, which prompts the need…

Computation and Language · Computer Science 2025-06-13 Wendi Zhou , Ameer Saadat-Yazdi , Nadin Kokciyan

Review-based Product Question Answering (PQA) allows e-commerce platforms to automatically address customer queries by leveraging insights from user reviews. However, existing PQA systems generate answers with only a single perspective,…

Computation and Language · Computer Science 2025-06-05 An Quang Tang , Xiuzhen Zhang , Minh Ngoc Dinh , Zhuang Li

Generic summaries try to cover an entire document and query-based summaries try to answer document-specific questions. But real users' needs often fall in between these extremes and correspond to aspects, high-level topics discussed among…

Computation and Language · Computer Science 2022-03-16 Ojas Ahuja , Jiacheng Xu , Akshay Gupta , Kevin Horecka , Greg Durrett

Community question answering (CQA) represents the type of Web applications where people can exchange knowledge via asking and answering questions. One significant challenge of most real-world CQA systems is the lack of effective matching…

Social and Information Networks · Computer Science 2018-07-18 Xianzhi Wang , Chaoran Huang , Lina Yao , Boualem Benatallah , Manqing Dong

Recent work on opinion summarization produces general summaries based on a set of input reviews and the popularity of opinions expressed in them. In this paper, we propose an approach that allows the generation of customized summaries based…

Computation and Language · Computer Science 2021-09-08 Reinald Kim Amplayo , Stefanos Angelidis , Mirella Lapata

Community-based Question Answering (CQA) sites play an important role in addressing health information needs. However, a significant number of posted questions remain unanswered. Automatically answering the posted questions can provide a…

Machine Learning · Statistics 2016-07-05 Papis Wongchaisuwat , Diego Klabjan , Siddhartha R. Jonnalagadda

Community question answering (CQA) gains increasing popularity in both academy and industry recently. However, the redundancy and lengthiness issues of crowdsourced answers limit the performance of answer selection and lead to reading…

Computation and Language · Computer Science 2019-11-25 Yang Deng , Wai Lam , Yuexiang Xie , Daoyuan Chen , Yaliang Li , Min Yang , Ying Shen

Presenting high-level arguments is a crucial task for fostering participation in online societal discussions. Current argument summarization approaches miss an important facet of this task -- capturing diversity -- which is important for…

Computation and Language · Computer Science 2024-02-15 Michiel van der Meer , Piek Vossen , Catholijn M. Jonker , Pradeep K. Murukannaiah

The rapid growth of information on the Internet has led to an overwhelming amount of opinions and comments on various activities, products, and services. This makes it difficult and time-consuming for users to process all the available…

Computation and Language · Computer Science 2023-06-12 Guan Wang , Weihua Li , Edmund M-K. Lai , Quan Bai

Current medical question answering systems have difficulty processing long, detailed and informally worded questions submitted by patients, called Consumer Health Questions (CHQs). To address this issue, we introduce a medical question…

Computation and Language · Computer Science 2022-10-03 Khalil Mrini , Harpreet Singh , Franck Dernoncourt , Seunghyun Yoon , Trung Bui , Walter Chang , Emilia Farcas , Ndapa Nakashole
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