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Evaluating the performance of LLMs in multi-turn human-agent interactions presents significant challenges, particularly due to the complexity and variability of user behavior. In this paper, we introduce HammerBench, a novel benchmark…

Computation and Language · Computer Science 2025-02-18 Jun Wang , Jiamu Zhou , Muning Wen , Xiaoyun Mo , Haoyu Zhang , Qiqiang Lin , Cheng Jin , Xihuai Wang , Weinan Zhang , Qiuying Peng , Jun Wang

Cognitive biases often shape human decisions. While large language models (LLMs) have been shown to reproduce well-known biases, a more critical question is whether LLMs can predict biases at the individual level and emulate the dynamics of…

Artificial Intelligence · Computer Science 2026-02-27 Stephen Pilli , Vivek Nallur

Large Language Models (LLMs) and AI assistants driven by these models are experiencing exponential growth in usage among both expert and amateur users. In this work, we focus on evaluating the reliability of current LLMs as science…

Computation and Language · Computer Science 2024-09-24 Prasoon Bajpai , Niladri Chatterjee , Subhabrata Dutta , Tanmoy Chakraborty

Despite the plethora of telehealth applications to assist home-based older adults and healthcare providers, basic messaging and phone calls are still the most common communication methods, which suffer from limited availability, information…

Computation and Language · Computer Science 2024-02-06 Ziqi Yang , Xuhai Xu , Bingsheng Yao , Shao Zhang , Ethan Rogers , Stephen Intille , Nawar Shara , Guodong Gordon Gao , Dakuo Wang

Generative artificial intelligence (AI) and large language models (LLMs) have gained rapid popularity through publicly available tools such as ChatGPT. The adoption of LLMs for personal and professional use is fueled by the natural…

Computation and Language · Computer Science 2024-07-25 Sinan Abdulhak , Wayne Hubbard , Karthik Gopalakrishnan , Max Z. Li

Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…

Computers and Society · Computer Science 2024-10-07 Rawan AlMakinah , Andrea Norcini-Pala , Lindsey Disney , M. Abdullah Canbaz

Language is essentially a complex, intricate system of human expressions governed by grammatical rules. It poses a significant challenge to develop capable AI algorithms for comprehending and grasping a language. As a major approach,…

Scientific workflow systems are increasingly popular for expressing and executing complex data analysis pipelines over large datasets, as they offer reproducibility, dependability, and scalability of analyses by automatic parallelization on…

Distributed, Parallel, and Cluster Computing · Computer Science 2024-07-09 Mario Sänger , Ninon De Mecquenem , Katarzyna Ewa Lewińska , Vasilis Bountris , Fabian Lehmann , Ulf Leser , Thomas Kosch

Understanding the conversation abilities of Large Language Models (LLMs) can help lead to its more cautious and appropriate deployment. This is especially important for safety-critical domains like mental health, where someone's life may…

Computation and Language · Computer Science 2024-03-18 Alexander Marrapese , Basem Suleiman , Imdad Ullah , Juno Kim

With the rapid progress of large language models (LLMs), many downstream NLP tasks can be well solved given appropriate prompts. Though model developers and researchers work hard on dialog safety to avoid generating harmful content from…

Computation and Language · Computer Science 2023-11-02 Haoran Li , Dadi Guo , Wei Fan , Mingshi Xu , Jie Huang , Fanpu Meng , Yangqiu Song

Psychological consultation is essential for improving mental health and well-being, yet challenges such as the shortage of qualified professionals and scalability issues limit its accessibility. To address these challenges, we explore the…

Computation and Language · Computer Science 2024-08-30 Rafael Souza , Jia-Hao Lim , Alexander Davis

Mental health is a growing global concern, prompting interest in AI-driven solutions to expand access to psychosocial support. \emph{Peer support}, grounded in lived experience, offers a valuable complement to professional care. However,…

Human-Computer Interaction · Computer Science 2026-04-10 Kellie Yu Hui Sim , Roy Ka-Wei Lee , Kenny Tsu Wei Choo

Conversation agents fueled by Large Language Models (LLMs) are providing a new way to interact with visual data. While there have been initial attempts for image-based conversation models, this work addresses the under-explored field of…

Computer Vision and Pattern Recognition · Computer Science 2024-06-11 Muhammad Maaz , Hanoona Rasheed , Salman Khan , Fahad Shahbaz Khan

We investigate the role of large language models (LLMs) in supporting mental health by analyzing Reddit posts and comments about mental health conversations with ChatGPT. Our findings reveal that users value ChatGPT as a safe,…

Human-Computer Interaction · Computer Science 2025-10-28 Kyuha Jung , Gyuho Lee , Yuanhui Huang , Yunan Chen

As large language models (LLMs) like OpenAI's GPT series continue to make strides, we witness the emergence of artificial intelligence applications in an ever-expanding range of fields. In medicine, these LLMs hold considerable promise for…

Large language models (LLMs) have significantly advanced Natural Language Processing (NLP) tasks in recent years. However, their universal nature poses limitations in scenarios requiring personalized responses, such as recommendation…

Computation and Language · Computer Science 2024-11-08 Stanisław Woźniak , Bartłomiej Koptyra , Arkadiusz Janz , Przemysław Kazienko , Jan Kocoń

Chatbots have revolutionized the way humans interact with computer systems and they have substituted the use of service agents, call-center representatives etc. Fitness industry has always been a growing industry although it has not adapted…

Software Engineering · Computer Science 2022-01-03 Sai Rugved Lola , Rahul Dhadvai , Wei Wang , Ting Zhu

Large language models (LLMs) hold promise for transforming healthcare, from streamlining administrative and clinical workflows to enriching patient engagement and advancing clinical decision-making. However, their successful integration…

Computers and Society · Computer Science 2025-04-04 Mohammed Al-Garadi , Tushar Mungle , Abdulaziz Ahmed , Abeed Sarker , Zhuqi Miao , Michael E. Matheny

This study investigates the design, development, and evaluation of a Large Language Model (LLM)-based chatbot for teaching English conversations in an English as a Foreign Language (EFL) context. Employing the Design and Development…

Human-Computer Interaction · Computer Science 2024-09-10 Jaekwon Park , Jiyoung Bae , Unggi Lee , Taekyung Ahn , Sookbun Lee , Dohee Kim , Aram Choi , Yeil Jeong , Jewoong Moon , Hyeoncheol Kim
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