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The development of large language models (LLMs) capable of following instructions and engaging in conversational interactions sparked increased interest in their utilization across various support tools. We investigate the utility of modern…

Large language models (LLMs) can enhance writing by automating or supporting specific tasks in writers' workflows (e.g., paraphrasing, creating analogies). Leveraging this capability, a collection of interfaces have been developed that…

Journalism has emerged as an essential domain for understanding the uses, limitations, and impacts of large language models (LLMs) in the workplace. News organizations face divergent financial incentives: LLMs already permeate newswork…

In the rapidly evolving landscape of AI-mediated communication (AIMC), tools powered by Large Language Models (LLMs) are becoming integral to interpersonal communication. Employing a mixed-methods approach, we conducted a one-week diary and…

The remarkable advancements in Large Language Models (LLMs) have revolutionized the content generation process in social media, offering significant convenience in writing tasks. However, existing applications, such as sentence completion…

Despite the growing use of large language models (LLMs) for writing tasks, users may hesitate to rely on LLMs when personal style is important. Post-editing LLM-generated drafts or translations is a common collaborative writing strategy,…

The rapid advancement of Artificial Intelligence has resulted in the advent of Large Language Models (LLMs) with the capacity to produce text that closely resembles human communication. These models have been seamlessly integrated into…

Large Language Models (LLMs) have assisted humans in several writing tasks, including text revision and story generation. However, their effectiveness in supporting domain-specific writing, particularly in business contexts, is relatively…

Writing well requires not only expressing ideas but also refining them through revision, a process facilitated by reflection. Prior research suggests that feedback delivered through dialogues, such as those in writing center tutoring…

While many researchers use Large Language Models (LLMs) through chat-based access, their real potential lies in leveraging LLMs via application programming interfaces (APIs). This paper conceptualizes LLMs as universal text processing…

Written Multi-Party Conversations (WMPCs) are widely studied across disciplines, with social media as a primary data source due to their accessibility. However, these datasets raise privacy concerns and often reflect platform-specific…

Conversational recommender systems (CRSs) aim to recommend high-quality items to users through a dialogue interface. It usually contains multiple sub-tasks, such as user preference elicitation, recommendation, explanation, and item…

Large Language Models (LLMs) have shown much promise in powering a variety of software engineering (SE) tools. Offering natural language as an intuitive interaction mechanism, LLMs have recently been employed as conversational ``programming…

Chatbots' role in fostering self-reflection is now widely recognized, especially in inducing users' behavior change. While the benefits of 24/7 availability, scalability, and consistent responses have been demonstrated in contexts such as…

Large Language Model (LLM) agents significantly extend the capabilities of standalone LLMs, empowering them to interact with external tools (e.g., APIs, functions) and complete various tasks in a self-directed fashion. The challenge of tool…

Social media is often criticized for amplifying toxic discourse and discouraging constructive conversations. But designing social media platforms to promote better conversations is inherently challenging. This paper asks whether simulating…

Numerous powerful large language models (LLMs) are now available for use as writing support tools, idea generators, and beyond. Although these LLMs are marketed as helpful creative assistants, several works have shown that using an LLM as a…

Given large language models' (LLMs) increasing integration into workplace software, it is important to examine how biases in the models may impact workers. For example, stylistic biases in the language suggested by LLMs may cause feelings…

A Conversational Recommender System (CRS) offers increased transparency and control to users by enabling them to engage with the system through a real-time multi-turn dialogue. Recently, Large Language Models (LLMs) have exhibited an…

In various work contexts, such as meeting scheduling, collaborating, and project planning, collective decision-making is essential but often challenging due to diverse individual preferences, varying work focuses, and power dynamics among…