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With the advancement of large language models (LLMs), the focus in Conversational AI has shifted from merely generating coherent and relevant responses to tackling more complex challenges, such as personalizing dialogue systems. In an…

Computation and Language · Computer Science 2025-02-13 Maria Molchanova , Anna Mikhailova , Anna Korzanova , Lidiia Ostyakova , Alexandra Dolidze

Autistic individuals often experience negative self-talk (NST), leading to increased anxiety and depression. While therapy is recommended, it presents challenges for many autistic individuals. Meanwhile, a growing number are turning to…

Human-Computer Interaction · Computer Science 2025-03-25 Buse Carik , Victoria Izaac , Xiaohan Ding , Angela Scarpa , Eugenia Rho

The advent of large language models (LLMs), such as GPT, Gemini, and DeepSeek, has significantly advanced natural language processing, giving rise to sophisticated chatbots capable of diverse language-related tasks. The transition from…

Computation and Language · Computer Science 2025-06-16 Jiachen Zhu , Menghui Zhu , Renting Rui , Rong Shan , Congmin Zheng , Bo Chen , Yunjia Xi , Jianghao Lin , Weiwen Liu , Ruiming Tang , Yong Yu , Weinan Zhang

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

Large Language models (LLMs), such as ChatGPT, have gained popularity in recent years with the advancement of Natural Language Processing (NLP), with use cases spanning many disciplines and daily lives as well. LLMs inherit explicit and…

Computation and Language · Computer Science 2025-12-01 Fatima Kazi

With the rise of individual and collaborative networks of autonomous agents, AI is deployed in more key reasoning and decision-making roles. For this reason, ethics-based audits play a pivotal role in the rapidly growing fields of AI safety…

Computers and Society · Computer Science 2024-02-06 Jon Chun , Katherine Elkins

In this paper, we elaborate on how AI can support diversity and inclusion and exemplify research projects conducted in that direction. We start by looking at the challenges and progress in making large language models (LLMs) more…

This paper explores the frontiers of large language models (LLMs) in psychology applications. Psychology has undergone several theoretical changes, and the current use of Artificial Intelligence (AI) and Machine Learning, particularly LLMs,…

Machine Learning · Computer Science 2025-07-15 Luoma Ke , Song Tong , Peng Cheng , Kaiping Peng

The integration of Large Language Models (LLMs) and chatbots introduces new challenges and opportunities for decision-making in software testing. Decision-making relies on a variety of information, including code, requirements…

Software Engineering · Computer Science 2024-06-18 Francisco Gomes de Oliveira Neto

The increasing use of Large Language Models (LLMs) in a large variety of domains has sparked worries about how easily they can perpetuate stereotypes and contribute to the generation of biased content. With a focus on gender and…

Computation and Language · Computer Science 2025-07-28 Gioele Giachino , Marco Rondina , Antonio Vetrò , Riccardo Coppola , Juan Carlos De Martin

Limited access to mental health care has motivated the use of digital tools and conversational agents powered by large language models (LLMs), yet their quality and reception remain unclear. We present a study comparing therapist-written…

Human-Computer Interaction · Computer Science 2025-09-16 Synthia Wang , Yuwei Cheng , Austin Song , Sarah Keedy , Marc Berman , Nick Feamster

Generative AI models garnered a large amount of public attention and speculation with the release of OpenAIs chatbot, ChatGPT. At least two opinion camps exist: one excited about possibilities these models offer for fundamental changes to…

Artificial Intelligence · Computer Science 2024-06-28 Ann Speed

The rapid rise in popularity of Large Language Models (LLMs) with emerging capabilities has spurred public curiosity to evaluate and compare different LLMs, leading many researchers to propose their own LLM benchmarks. Noticing preliminary…

Artificial Intelligence · Computer Science 2025-05-15 Timothy R. McIntosh , Teo Susnjak , Nalin Arachchilage , Tong Liu , Paul Watters , Malka N. Halgamuge

Biased AI-generated medical advice and misdiagnoses can jeopardize patient safety, making the integrity of AI in healthcare more critical than ever. As Large Language Models (LLMs) take on a growing role in medical decision-making,…

Computation and Language · Computer Science 2024-10-10 Pardis Sadat Zahraei , Zahra Shakeri

Therapeutic art activities, such as expressive drawing and painting, require the synergy between creative visual production and interactive dialogue. Recent advancements in Multimodal Large Language Models (MLLMs) have expanded the capacity…

Human-Computer Interaction · Computer Science 2026-05-12 Le Lin , Zihao Zhu , Rainbow Tin Hung Ho , Jing Liao , Yuhan Luo

Previous discussions have highlighted the need for generative AI tools to become more culturally sensitive, yet often neglect the complexities of handling content about minorities, who are perceived differently across cultures and…

Computers and Society · Computer Science 2026-01-27 Lilla Vicsek , Anna Vancsó , Mike Zajko , Judit Takacs

Ableist language perpetuates harmful stereotypes and exclusion, yet its nuanced nature makes it difficult to recognize and address. Artificial intelligence could serve as a powerful ally in the fight against ableist language, offering tools…

Human-Computer Interaction · Computer Science 2026-02-24 Kynnedy Simone Smith , Lydia B. Chilton , Danielle Bragg

Individuals are increasingly utilizing large language model (LLM)based tools for mental health guidance and crisis support in place of human experts. While AI technology has great potential to improve health outcomes, insufficient empirical…

The integration of emotional support into various conversational scenarios presents profound societal benefits, such as social interactions, mental health counseling, and customer service. However, there are unsolved challenges that hinder…

Computation and Language · Computer Science 2023-08-23 Zhonghua Zheng , Lizi Liao , Yang Deng , Liqiang Nie

The demand for psychological counselling has grown significantly in recent years, particularly with the global outbreak of COVID-19, which has heightened the need for timely and professional mental health support. Online psychological…

Computation and Language · Computer Science 2023-09-04 Tin Lai , Yukun Shi , Zicong Du , Jiajie Wu , Ken Fu , Yichao Dou , Ziqi Wang