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Item ranking systems support users in multi-criteria decision-making tasks. Users need to trust rankings and ranking algorithms to reflect user preferences nicely while avoiding systematic errors and biases. However, today only few…

Machine Learning · Computer Science 2025-09-03 I. Al Hazwani , J. Schmid , M. Sachdeva , J. Bernard

Explanation methods have emerged as an important tool to highlight the features responsible for the predictions of neural networks. There is mounting evidence that many explanation methods are rather unreliable and susceptible to malicious…

Computation and Language · Computer Science 2022-06-27 Shriya Atmakuri , Tejas Chheda , Dinesh Kandula , Nishant Yadav , Taesung Lee , Hessel Tuinhof

In recent years, the field of recommendation systems has attracted increasing attention to developing predictive models that provide explanations of why an item is recommended to a user. The explanations can be either obtained by post-hoc…

Machine Learning · Computer Science 2020-12-16 Yifeng Guo , Yu Su , Zebin Yang , Aijun Zhang

Autonomous agents operating in sequential decision-making tasks under uncertainty can benefit from external action suggestions, which provide valuable guidance but inherently vary in reliability. Existing methods for incorporating such…

Artificial Intelligence · Computer Science 2026-05-26 Dylan M. Asmar , Mykel J. Kochenderfer

Explaining and interpreting the decisions of recommender systems are becoming extremely relevant both, for improving predictive performance, and providing valid explanations to users. While most of the recent interest has focused on…

Information Retrieval · Computer Science 2019-06-19 Rishabh Jain , Pranava Madhyastha

Providing personalized explanations for recommendations can help users to understand the underlying insight of the recommendation results, which is helpful to the effectiveness, transparency, persuasiveness and trustworthiness of…

Information Retrieval · Computer Science 2021-01-12 Hanxiong Chen , Xu Chen , Shaoyun Shi , Yongfeng Zhang

Reputation is crucial to enabling human or software agents to select among alternative providers. Although several effective reputation assessment methods exist, they typically distil reputation into a numerical representation, with no…

Artificial Intelligence · Computer Science 2020-06-17 Ingrid Nunes , Phillip Taylor , Lina Barakat , Nathan Griffiths , Simon Miles

Recommender systems have been widely applied in different real-life scenarios to help us find useful information. In particular, Reinforcement Learning (RL) based recommender systems have become an emerging research topic in recent years,…

Information Retrieval · Computer Science 2023-06-13 Yuanguo Lin , Yong Liu , Fan Lin , Lixin Zou , Pengcheng Wu , Wenhua Zeng , Huanhuan Chen , Chunyan Miao

Modern recommender systems utilize users' historical behaviors to generate personalized recommendations. However, these systems often lack user controllability, leading to diminished user satisfaction and trust in the systems. Acknowledging…

Information Retrieval · Computer Science 2023-08-03 Juntao Tan , Yingqiang Ge , Yan Zhu , Yinglong Xia , Jiebo Luo , Jianchao Ji , Yongfeng Zhang

Recommender systems support decisions in various domains ranging from simple items such as books and movies to more complex items such as financial services, telecommunication equipment, and software systems. In this context,…

Information Retrieval · Computer Science 2021-02-15 Alexander Felfernig , Viet-Man Le , Andrei Popescu , Mathias Uta , Thi Ngoc Trang Tran , Müslüum Atas

Explainability is one of the key ethical concepts in the design of AI systems. However, attempts to operationalize this concept thus far have tended to focus on approaches such as new software for model interpretability or guidelines with…

Computers and Society · Computer Science 2020-10-06 Ben Zevenbergen , Allison Woodruff , Patrick Gage Kelley

A significant remaining challenge for existing recommender systems is that users may not trust the recommender systems for either lack of explanation or inaccurate recommendation results. Thus, it becomes critical to embrace a trustworthy…

Information Retrieval · Computer Science 2020-10-07 Manqing Dong , Feng Yuan , Lina Yao , Xianzhi Wang , Xiwei Xu , Liming Zhu

A lot of effort in recent years have been expended to explain machine learning systems. However, some machine learning methods are inherently explainable, and thus are not completely black box. This enables the developers to make sense of…

Information Retrieval · Computer Science 2024-10-08 Fajrian Yunus , Talel Abdessalem

Conversational recommender systems (CRSs) are improving rapidly, according to the standard recommendation accuracy metrics. However, it is essential to make sure that these systems are robust in interacting with users including regular and…

Information Retrieval · Computer Science 2023-03-13 Ali Montazeralghaem , James Allan

The evolution of the user's content still remains a problem for an accurate recommendation.This is why the current research aims to design Recommender Systems (RS) able to continually adapt information that matches the user's interests.…

Information Retrieval · Computer Science 2013-05-09 Djallel Bouneffouf

Recent legislative regulations have underlined the need for accountable and transparent artificial intelligence systems and have contributed to a growing interest in the Explainable Artificial Intelligence (XAI) field. Nonetheless, the lack…

Machine Learning · Computer Science 2025-10-14 Ilaria Vascotto , Alex Rodriguez , Alessandro Bonaita , Luca Bortolussi

Explanations play a variety of roles in various recommender systems, from a legally mandated afterthought, through an integral element of user experience, to a key to persuasiveness. A natural and useful form of an explanation is the…

Machine Learning · Computer Science 2025-07-11 Jakub Černý , Jiří Němeček , Ivan Dovica , Jakub Mareček

Visual explanations based on user-uploaded images are an effective and self-contained approach to provide transparency to Recommender Systems (RS), but intrinsic limitations of data used in this explainability paradigm cause existing…

Machine Learning · Computer Science 2025-04-01 Jorge Paz-Ruza , David Esteban-Martínez , Amparo Alonso-Betanzos , Bertha Guijarro-Berdiñas

The Right to Explanation is an important regulatory principle that allows individuals to request actionable explanations for algorithmic decisions. However, several technical challenges arise when providing such actionable explanations in…

Machine Learning · Computer Science 2023-06-13 Anna P. Meyer , Dan Ley , Suraj Srinivas , Himabindu Lakkaraju

The growing need for trustworthy machine learning has led to the blossom of interpretability research. Numerous explanation methods have been developed to serve this purpose. However, these methods are deficiently and inappropriately…

Machine Learning · Computer Science 2022-03-29 Yipei Wang , Xiaoqian Wang
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