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Large language models (LLMs) like ChatGPT have shown the potential to assist developers with coding and debugging tasks. However, their role in collaborative issue resolution is underexplored. In this study, we analyzed 1,152…

Software Engineering · Computer Science 2024-12-12 Joy Krishan Das , Saikat Mondal , Chanchal K. Roy

The introduction of ChatGPT has garnered widespread attention in both academic and industrial communities. ChatGPT is able to respond effectively to a wide range of human questions, providing fluent and comprehensive answers that…

Computation and Language · Computer Science 2023-01-19 Biyang Guo , Xin Zhang , Ziyuan Wang , Minqi Jiang , Jinran Nie , Yuxuan Ding , Jianwei Yue , Yupeng Wu

ChatGPT has quickly advanced from simple natural language processing to tackling more sophisticated and specialized tasks. Drawing inspiration from the success of mobile app ecosystems, OpenAI allows developers to create applications that…

Cryptography and Security · Computer Science 2025-06-24 Chuan Yan , Liuhuo Wan , Bowei Guan , Fengqi Yu , Guangdong Bai , Jin Song Dong

Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…

Computers and Society · Computer Science 2024-02-28 Rahime Belen Saglam , Jason R. C. Nurse , Lisa Sugiura

Large language models (LLMs) support data analysis through conversational user interfaces, as exemplified in OpenAI's ChatGPT (formally known as Advanced Data Analysis or Code Interpreter). Essentially, LLMs produce code for accomplishing…

Human-Computer Interaction · Computer Science 2024-08-06 Liwenhan Xie , Chengbo Zheng , Haijun Xia , Huamin Qu , Chen Zhu-Tian

Studying how people interact with large language models (LLMs) in real-world scenarios is increasingly important due to their widespread use in various applications. In this paper, we introduce LMSYS-Chat-1M, a large-scale dataset…

AI coding agents are being adopted at scale, yet we lack empirical evidence on how people actually use them and how much of their output is useful in practice. We present SWE-chat, the first large-scale dataset of real coding agent sessions…

Artificial Intelligence · Computer Science 2026-04-23 Joachim Baumann , Vishakh Padmakumar , Xiang Li , John Yang , Diyi Yang , Sanmi Koyejo

This paper investigates the empathetic responding capabilities of ChatGPT, particularly its latest iteration, GPT-4, in comparison to human-generated responses to a wide range of emotional scenarios, both positive and negative. We employ a…

Human-Computer Interaction · Computer Science 2024-03-12 Anuradha Welivita , Pearl Pu

With the advent of off-the-shelf intelligent home products and broader internet adoption, researchers increasingly explore smart computing applications that provide easier access to health and wellness resources. AI-based systems like…

Human-Computer Interaction · Computer Science 2021-07-29 Lu Wang , Munif Ishad Mujib , Jake Williams , George Demiris , Jina Huh-Yoo

This report presents a study on the emotional dialogue capability of ChatGPT, an advanced language model developed by OpenAI. The study evaluates the performance of ChatGPT on emotional dialogue understanding and generation through a series…

Computation and Language · Computer Science 2023-04-20 Weixiang Zhao , Yanyan Zhao , Xin Lu , Shilong Wang , Yanpeng Tong , Bing Qin

Collaborative assistants, or chatbots, are data-driven decision support systems that enable natural interaction for task completion. While they can meet critical needs in modern society, concerns about their reliability and trustworthiness…

Computation and Language · Computer Science 2025-04-16 Biplav Srivastava , Kausik Lakkaraju , Nitin Gupta , Vansh Nagpal , Bharath C. Muppasani , Sara E. Jones

Conversational agents are increasingly used to address emotional needs on top of information needs. One use case of increasing interest are counselling-style mental health and behaviour change interventions, with large language model…

Human-Computer Interaction · Computer Science 2026-04-22 Selina Meyer , David Elsweiler

Generative AI models continue to become more powerful. The launch of ChatGPT in November 2022 has ushered in a new era of AI. ChatGPT and other similar chatbots have a range of capabilities, from answering student homework questions to…

Computers and Society · Computer Science 2023-06-14 Yanchen Wang , Lisa Singh

Artificial intelligence (AI) and machine learning have changed the nature of scientific inquiry in recent years. Of these, the development of virtual assistants has accelerated greatly in the past few years, with ChatGPT becoming a…

Computers and Society · Computer Science 2023-05-25 Sukhpal Singh Gill , Rupinder Kaur

The advent of Generative AI and Large Language Models has not only enhanced the intelligence of interactive applications but also catalyzed the formation of communities passionate about customizing these AI capabilities. FlowGPT, an…

Human-Computer Interaction · Computer Science 2024-08-02 Xian Li , Yuanning Han , Di Liu , Pengcheng An , Shuo Niu

ChatGPT has significantly impacted software development practices, providing substantial assistance to developers in a variety of tasks, including coding, testing, and debugging. Despite its widespread adoption, the impact of ChatGPT as an…

Software Engineering · Computer Science 2024-03-18 Huizi Hao , Kazi Amit Hasan , Hong Qin , Marcos Macedo , Yuan Tian , Steven H. H. Ding , Ahmed E. Hassan

As people increasingly seek emotional support and companionship from AI chatbots, understanding how such interactions impact mental well-being becomes critical. We conducted a four-week randomized controlled experiment (n=981, >300k…

ChatGPT is an advanced natural language processing tool with growing applications across various disciplines in medical research. Thematic analysis, a qualitative research method to identify and interpret patterns in data, is one…

Computation and Language · Computer Science 2025-05-08 V Vien Lee , Stephanie C. C. van der Lubbe , Lay Hoon Goh , Jose M. Valderas

Large Language Models (LLMs) have revo lutionized natural language processing Natural Language Processing (NLP), with Chat Generative Pre-trained Transformer (ChatGPT) standing out as a notable exampledue to its advanced capabilities and…

Computation and Language · Computer Science 2025-03-25 Azim Akhtarshenas , Afshin Dini , Navid Ayoobi

Undoubtedly, the evolution of Generative AI (GenAI) models has been the highlight of digital transformation in the year 2022. As the different GenAI models like ChatGPT and Google Bard continue to foster their complexity and capability,…

Cryptography and Security · Computer Science 2023-07-04 Maanak Gupta , CharanKumar Akiri , Kshitiz Aryal , Eli Parker , Lopamudra Praharaj