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Sentiment analysis is a key technology for companies and institutions to gauge public opinion on products, services or events. However, for large-scale sentiment analysis to be accessible to entities with modest computational resources, it…

Computation and Language · Computer Science 2024-06-25 Carlos Gómez-Rodríguez , Muhammad Imran , David Vilares , Elena Solera , Olga Kellert

Sentiment Analysis, a popular subtask of Natural Language Processing, employs computational methods to extract sentiment, opinions, and other subjective aspects from linguistic data. Given its crucial role in understanding human sentiment,…

Computation and Language · Computer Science 2025-02-07 Zhiqiang Shi , Ruchit Agrawal

User satisfaction is closely related to enterprises, as it not only directly reflects users' subjective evaluation of service quality or products, but also affects customer loyalty and long-term business revenue. Monitoring and…

Computation and Language · Computer Science 2026-03-05 Jing Bian , Haoxiang Su , Liting Jiang , Di Wu , Ruiyu Fang , Xiaomeng Huang , Yanbing Li , Shuangyong Song , Hao Huang

Sentiments expressed in user-generated short text and sentences are nuanced by subtleties at lexical, syntactic, semantic and pragmatic levels. To address this, we propose to augment traditional features used for sentiment analysis and…

Computation and Language · Computer Science 2017-01-23 Abhijit Mishra , Diptesh Kanojia , Seema Nagar , Kuntal Dey , Pushpak Bhattacharyya

This paper describes our work on developing a new business sentiment index using daily newspaper articles. We adopt a recurrent neural network (RNN) with Gated Recurrent Units to predict the business sentiment of a given text. An RNN is…

Computation and Language · Computer Science 2020-03-09 Kazuhiro Seki , Yusuke Ikuta

Sentiment analysis in conversations has gained increasing attention in recent years for the growing amount of applications it can serve, e.g., sentiment analysis, recommender systems, and human-robot interaction. The main difference between…

Computation and Language · Computer Science 2021-07-06 Wei Li , Wei Shao , Shaoxiong Ji , Erik Cambria

This study explores the intersection of fashion trends and social media sentiment through computational analysis of Twitter data using the T4SA (Twitter for Sentiment Analysis) dataset. By applying natural language processing and machine…

Computation and Language · Computer Science 2025-05-02 Aayam Bansal , Agneya Tharun

Sentiment Analysis provides an opportunity to understand the subject(s), especially in the digital age, due to an abundance of public data and effective algorithms. Cybersecurity is a subject where opinions are plentiful and differing in…

Computation and Language · Computer Science 2022-04-27 Bipun Thapa

In this paper, we focus on online reviews and employ artificial intelligence tools, taken from the cognitive computing field, to help understanding the relationships between the textual part of the review and the assigned numerical score.…

Computation and Language · Computer Science 2017-07-24 Michela Fazzolari , Vittoria Cozza , Marinella Petrocchi , Angelo Spognardi

The growing incidents of counterfeiting and associated economic and health consequences necessitate the development of active surveillance systems capable of producing timely and reliable information for all stake holders in the…

Social and Information Networks · Computer Science 2015-10-20 Haruna Isah , Daniel Neagu , Paul Trundle

Acquiring accurate summarization and sentiment from user reviews is an essential component of modern e-commerce platforms. Review summarization aims at generating a concise summary that describes the key opinions and sentiment of a review,…

Computation and Language · Computer Science 2021-02-03 Hou Pong Chan , Wang Chen , Irwin King

Sentiment analysis of social media data consists of attitudes, assessments, and emotions which can be considered a way human think. Understanding and classifying the large collection of documents into positive and negative aspects are a…

Computation and Language · Computer Science 2020-07-16 Aditya Sharma , Alex Daniels

We introduce a graphical user interface for constructing arbitrary tensor networks and specifying common operations like contractions or splitting, denoted GuiTeNet. Tensors are represented as nodes with attached legs, corresponding to the…

Mathematical Software · Computer Science 2020-12-17 Lisa Sahlmann , Christian B. Mendl

Implicit sentiment analysis is challenging because sentiment toward an aspect is often inferred from events rather than expressed through explicit opinion words. Existing models typically learn from the final polarity label, which provides…

Computation and Language · Computer Science 2026-05-21 Yaping Chai , Haoran Xie , Joe S. Qin

Today's business ecosystem has become very competitive. Customer satisfaction has become a major focus for business growth. Business organizations are spending a lot of money and human resources on various strategies to understand and…

Computation and Language · Computer Science 2021-10-05 Md. Taufiqul Haque Khan Tusar , Md. Touhidul Islam

Sentiment analysis methods have become popular for investigating human communication, including discussions related to software projects. Since general-purpose sentiment analysis tools do not fit well with the information exchanged by…

Software Engineering · Computer Science 2021-04-22 Nicole Novielli , Fabio Calefato , Filippo Lanubile , Alexander Serebrenik

Document-level Sentiment Analysis (DSA) is more challenging due to vague semantic links and complicate sentiment information. Recent works have been devoted to leveraging text summarization and have achieved promising results. However,…

Computation and Language · Computer Science 2022-09-08 Lingwei Wei , Dou Hu , Wei Zhou , Xuehai Tang , Xiaodan Zhang , Xin Wang , Jizhong Han , Songlin Hu

The objective of Aspect Based Sentiment Analysis is to capture the sentiment of reviewers associated with different aspects. However, complexity of the review sentences, presence of double negation and specific usage of words found in…

Computation and Language · Computer Science 2022-02-15 Abir Chakraborty

This paper proposes a new HDP based online review rating regression model named Topic-Sentiment-Preference Regression Analysis (TSPRA). TSPRA combines topics (i.e. product aspects), word sentiment and user preference as regression factors,…

Machine Learning · Computer Science 2018-12-20 Zheng Chen , Yong Zhang , Yue Shang , Xiaohua Hu

Customer feedback in industrial forums offers rich but underexplored insights into real-world product experience. Yet systematic analysis remains challenging due to unstructured, domain-specific content and the scarcity of high-quality…