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This study introduces a novel methodology for modelling patient emotions from online patient experience narratives. We employed metadata network topic modelling to analyse patient-reported experiences from Care Opinion, revealing key…

Computation and Language · Computer Science 2024-01-10 Curtis Murray , Lewis Mitchell , Jonathan Tuke , Mark Mackay

We propose a novel approach to multimodal sentiment analysis using deep neural networks combining visual analysis and natural language processing. Our goal is different than the standard sentiment analysis goal of predicting whether a…

Machine Learning · Statistics 2018-05-28 Anthony Hu , Seth Flaxman

Several messages express opinions about events, products, and services, political views or even their author's emotional state and mood. Sentiment analysis has been used in several applications including analysis of the repercussions of…

Computation and Language · Computer Science 2014-06-03 Pollyanna Gonçalves , Matheus Araújo , Fabrício Benevenuto , Meeyoung Cha

With faster connection speed, Internet users are now making social network a huge reservoir of texts, images and video clips (GIF). Sentiment analysis for such online platform can be used to predict political elections, evaluates economic…

Multimedia · Computer Science 2015-06-03 Zheng Cai , Donglin Cao , Rongrong Ji

Software support ticket escalations can be an extremely costly burden for software organizations all over the world. Consequently, there exists an interest in researching how to better enable support analysts to handle such escalations. In…

Software Engineering · Computer Science 2020-10-27 Colin Werner , Lloyd Montgomery , Sanja Dodos , Gabriel Tapuc , Diksha Sharma , Daniela Damian

Motivation: Parameter estimation is a cornerstone of data-driven modeling in systems biology. Yet, constructing such problems in a reproducible and accessible manner remains challenging. The PEtab format has established itself as a powerful…

Quantitative Methods · Quantitative Biology 2025-11-17 Paul Jonas Jost , Frank T Bergmann , Daniel Weindl , Jan Hasenauer

Sentiment Analysis refers to the study of systematically extracting the meaning of subjective text . When analysing sentiments from the subjective text using Machine Learning techniques,feature extraction becomes a significant part. We…

Computation and Language · Computer Science 2019-06-05 Avinash Madasu , Sivasankar E

As one of the most extensive social networking services, Twitter has more than 300 million active users as of 2022. Among its many functions, Twitter is now one of the go-to platforms for consumers to share their opinions about products or…

Computation and Language · Computer Science 2022-09-30 Shengyang Wu , Yi Gao

Emotion recognition technology has been studied from the past decade. With its growing importance and applications such as customer service, medical, education, etc., this research study aims to explore its potential and importance in the…

Human-Computer Interaction · Computer Science 2025-03-31 Simran Kaur Ghatoray , Yongmin Li

Past work that improves document-level sentiment analysis by encoding user and product information has been limited to considering only the text of the current review. We investigate incorporating additional review text available at the…

Computation and Language · Computer Science 2020-11-19 Chenyang Lyu , Jennifer Foster , Yvette Graham

Amidst the swift evolution of social media platforms and e-commerce ecosystems, the domain of opinion mining has surged as a pivotal area of exploration within natural language processing. A specialized segment within this field focuses on…

Computation and Language · Computer Science 2024-09-24 Linxiao Wu , Yuanshuai Luo , Binrong Zhu , Guiran Liu , Rui Wang , Qian Yu

The amount of textual data generation has increased enormously due to the effortless access of the Internet and the evolution of various web 2.0 applications. These textual data productions resulted because of the people express their…

Computation and Language · Computer Science 2020-11-20 Eftekhar Hossain , Omar Sharif , Mohammed Moshiul Hoque , Iqbal H. Sarker

Sentiment analysis is crucial for the advancement of artificial intelligence (AI). Sentiment understanding can help AI to replicate human language and discourse. Studying the formation and response of sentiment state from well-trained…

Computation and Language · Computer Science 2020-04-23 Yanan Jia , Sony SungChu

The opinion expressed in various Web sites and social-media is an essential contributor to the decision making process of several organizations. Existing sentiment analysis tools aim to extract the polarity (i.e., positive, negative,…

Artificial Intelligence · Computer Science 2020-08-21 Wissam Maamar Kouadri , Salima Benbernou , Mourad Ouziri , Themis Palpanas , Iheb Ben Amor

As the e-commerce market continues to expand and online transactions proliferate, customer reviews have emerged as a critical element in shaping the purchasing decisions of prospective buyers. Previous studies have endeavored to identify…

Artificial Intelligence · Computer Science 2023-06-06 Yukyung Lee , Jaehee Kim , Doyoon Kim , Yookyung Kho , Younsun Kim , Pilsung Kang

Traditional methods of collecting user feedback through transit surveys are often time-consuming, resource intensive, and costly. In this paper, we propose a novel NLP-based framework that harnesses the vast, abundant, and inexpensive data…

Artificial Intelligence · Computer Science 2025-10-14 Adway Das , Abhishek Kumar Prajapati , Pengxiang Zhang , Mukund Srinath , Andisheh Ranjbari

Multimodal sentiment analysis benefits various applications such as human-computer interaction and recommendation systems. It aims to infer the users' bipolar ideas using visual, textual, and acoustic signals. Although researchers affirm…

Machine Learning · Computer Science 2021-06-29 Sana Rahmani , Saeid Hosseini , Raziyeh Zall , Mohammad Reza Kangavari , Sara Kamran , Wen Hua

Sentiment analysis (SA) is the automated process of detecting and understanding the emotions conveyed through written text. Over the past decade, SA has gained significant popularity in the field of Natural Language Processing (NLP). With…

Computation and Language · Computer Science 2023-05-25 Karthick Prasad Gunasekaran

Anticipating audience reaction towards a certain text is integral to several facets of society ranging from politics, research, and commercial industries. Sentiment analysis (SA) is a useful natural language processing (NLP) technique that…

Machine Learning · Computer Science 2023-06-19 Gabriel Lopez , Anna Nguyen , Joe Kaul

In highly competitive software markets, user experience (UX) evaluation is crucial for ensuring software quality and fostering long-term product success. Such UX evaluations typically combine quantitative metrics from standardized…

Human-Computer Interaction · Computer Science 2026-02-02 Sandra Loop , Erik Bertram , Sebastian Juhl , Martin Schrepp