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Contemporary approaches to agent-based modeling (ABM) of social systems have traditionally emphasized rule-based behaviors, limiting their ability to capture nuanced dynamics by moving beyond predefined rules and leveraging contextual…
Writing well requires not only expressing ideas but also refining them through revision, a process facilitated by reflection. Prior research suggests that feedback delivered through dialogues, such as those in writing center tutoring…
Generative, ML-driven interactive systems have the potential to change how people interact with computers in creative processes - turning tools into co-creators. However, it is still unclear how we might achieve effective human-AI…
For generative AI to succeed, how engaging a conversationalist must it be? For almost sixty years, some conversational agents have responded to any question or comment to keep a conversation going. In recent years, several utilized machine…
Large Language Models (LLMs) are increasingly used to power autonomous agents for complex, multi-step tasks. However, human-agent interaction remains pointwise and reactive: users approve or correct individual actions to mitigate immediate…
Large language models (LLMs) are increasingly seen as assistants, copilots, and consultants, capable of supporting a wide range of tasks through natural conversation. However, most systems remain constrained by a linear request-response…
Understanding user behaviors on social media has garnered significant scholarly attention, enhancing our comprehension of how virtual platforms impact society and empowering decision-makers. Simulating social media behaviors provides a…
Testing conversational AI systems at scale across diverse domains necessitates realistic and diverse user interactions capturing a wide array of behavioral patterns. We present a novel multi-agent framework for realistic, explainable human…
Large language models (LLMs) based Agents are increasingly pivotal in simulating and understanding complex human systems and interactions. We propose the AI-Agent School (AAS) system, built around a self-evolving mechanism that leverages…
We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…
Despite AI tools becoming more prevalent and applicable to a variety of workplaces, workers consistently report uncertainty about where AI applies, what problems it can help solve, and how it fits into real workflows. In other words, there…
While Large Language Models (LLMs) are increasingly used in agentic frameworks to assist individual users, there is a growing need for agents that can proactively manage complex, multi-party collaboration. Systematic evaluation methods for…
Proactive agents that anticipate user intentions without explicit prompts represent a significant evolution in human-AI interaction, promising to reduce cognitive load and streamline workflows. However, existing datasets suffer from two…
Although engagement in self-directed wellness exercises typically declines over time, integrating social support such as coaching can sustain it. However, traditional forms of support are often inaccessible due to the high costs and complex…
Large language models (LLMs) are revolutionizing education, with LLM-based agents playing a key role in simulating student behavior. A major challenge in student simulation is modeling the diverse learning patterns of students at various…
Large language model (LLM) agents rely on reusable skills to solve complex tasks. However, existing skill creation approaches treat skills as isolated and static artifacts, limiting their reusability, reliability, and long-term improvement.…
Large Language Model (LLM) Agents, often trained with Reinforcement Learning (RL), are constrained by a dependency on human-curated data, limiting scalability and tethering AI to human knowledge. Existing self-evolution frameworks offer an…
Social media has emerged as a cornerstone of social movements, wielding significant influence in driving societal change. Simulating the response of the public and forecasting the potential impact has become increasingly important. However,…
Storytelling is an integral part of human experience and plays a crucial role in social interactions. Thus, Automatic Story Evaluation (ASE) and Generation (ASG) could benefit society in multiple ways, but they are challenging tasks which…
LLM-based Interactive Drama is a novel AI-based dialogue scenario, where the user (i.e. the player) plays the role of a character in the story, has conversations with characters played by LLM agents, and experiences an unfolding story. This…