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We present a methodology to systematically test conversational recommender systems with regards to conversational breakdowns. It involves examining conversations generated between the system and simulated users for a set of pre-defined…

Information Retrieval · Computer Science 2024-05-24 Nolwenn Bernard , Krisztian Balog

Current works in the generation of personalized dialogue primarily contribute to the agent presenting a consistent personality and driving a more informative response. However, we found that the generated responses from most previous models…

Computation and Language · Computer Science 2022-08-23 Itsugun Cho , Dongyang Wang , Ryota Takahashi , Hiroaki Saito

Collecting high quality conversational data can be very expensive for most applications and infeasible for others due to privacy, ethical, or similar concerns. A promising direction to tackle this problem is to generate synthetic dialogues…

Computation and Language · Computer Science 2023-02-20 Maximillian Chen , Alexandros Papangelis , Chenyang Tao , Seokhwan Kim , Andy Rosenbaum , Yang Liu , Zhou Yu , Dilek Hakkani-Tur

Tabular data provide answers to a significant portion of search queries. However, reciting an entire result table is impractical in conversational search systems. We propose to generate natural language summaries as answers to describe the…

Information Retrieval · Computer Science 2020-07-13 Shuo Zhang , Zhuyun Dai , Krisztian Balog , Jamie Callan

Generating a concise summary from a large collection of arguments on a given topic is an intriguing yet understudied problem. We propose to represent such summaries as a small set of talking points, termed "key points", each scored…

Computation and Language · Computer Science 2020-06-11 Roy Bar-Haim , Lilach Eden , Roni Friedman , Yoav Kantor , Dan Lahav , Noam Slonim

Dialogue systems have attracted more and more attention. Recent advances on dialogue systems are overwhelmingly contributed by deep learning techniques, which have been employed to enhance a wide range of big data applications such as…

Computation and Language · Computer Science 2020-07-03 Hongshen Chen , Xiaorui Liu , Dawei Yin , Jiliang Tang

Automatic text summarization has experienced substantial progress in recent years. With this progress, the question has arisen whether the types of summaries that are typically generated by automatic summarization models align with users'…

Computation and Language · Computer Science 2022-04-26 Maartje ter Hoeve , Julia Kiseleva , Maarten de Rijke

We introduce a data-driven, model-agnostic technique for generating a human-interpretable summary of the salient points of contrast within an evolving dynamical system, such as the learning process of a control agent. It involves the…

Artificial Intelligence · Computer Science 2022-06-22 Tom Bewley , Jonathan Lawry , Arthur Richards

Language model representations often contain linear directions that correspond to high-level concepts. Here, we study the dynamics of these representations: how representations evolve along these dimensions within the context of (simulated)…

Computation and Language · Computer Science 2026-02-04 Andrew Kyle Lampinen , Yuxuan Li , Eghbal Hosseini , Sangnie Bhardwaj , Murray Shanahan

Explainable AI is increasingly employing argumentation methods to facilitate interactive explanations between AI agents and human users. While existing approaches typically rely on predetermined human user models, there remains a critical…

Artificial Intelligence · Computer Science 2025-02-25 Yinxu Tang , Stylianos Loukas Vasileiou , William Yeoh

Human conversation is organized by an implicit chain of thoughts that manifests as timed speech acts. Capturing this causal pathway is key to building natural full-duplex interactive systems. We introduce a framework that enables reasoning…

Explanations are pervasive in our lives. Mostly, they occur in dialogical form where an {\em explainer} discusses a concept or phenomenon of interest with an {\em explainee}. Leaving the explainee with a clear understanding is not…

Computation and Language · Computer Science 2024-03-04 Milad Alshomary , Felix Lange , Meisam Booshehri , Meghdut Sengupta , Philipp Cimiano , Henning Wachsmuth

Dialogue systems have received increasing attention while automatically evaluating their performance remains challenging. User satisfaction estimation (USE) has been proposed as an alternative. It assumes that the performance of a dialogue…

Computation and Language · Computer Science 2023-05-23 Fanghua Ye , Zhiyuan Hu , Emine Yilmaz

To tackle the vocabulary problem in conversational systems, previous work has applied unsupervised learning approaches on co-occurring speech and eye gaze during interaction to automatically acquire new words. Although these approaches have…

Computation and Language · Computer Science 2014-01-28 Shaolin Qu , Joyce Y. Chai

In a world of proliferating data, the ability to rapidly summarize text is growing in importance. Automatic summarization of text can be thought of as a sequence to sequence problem. Another area of natural language processing that solves a…

Computation and Language · Computer Science 2018-10-23 Jacob Krantz , Jugal Kalita

Recommendation dialogue systems aim to build social bonds with users and provide high-quality recommendations. This paper pushes forward towards a promising paradigm called target-driven recommendation dialogue systems, which is highly…

Computation and Language · Computer Science 2022-08-09 Jian Wang , Dongding Lin , Wenjie Li

In a customer service system, dialogue summarization can boost service efficiency by automatically creating summaries for long spoken dialogues in which customers and agents try to address issues about specific topics. In this work, we…

Computation and Language · Computer Science 2021-06-28 Yicheng Zou , Lujun Zhao , Yangyang Kang , Jun Lin , Minlong Peng , Zhuoren Jiang , Changlong Sun , Qi Zhang , Xuanjing Huang , Xiaozhong Liu

Summaries are important when it comes to process huge amounts of information. Their most important benefit is saving time, which we do not have much nowadays. Therefore, a summary must be short, representative and readable. Generating…

Computation and Language · Computer Science 2019-04-02 Abdelkrime Aries , Djamel eddine Zegour , Walid Khaled Hidouci

Automatic text summarization has enjoyed great progress over the years and is used in numerous applications, impacting the lives of many. Despite this development, there is little research that meaningfully investigates how the current…

Computation and Language · Computer Science 2022-05-02 Maartje ter Hoeve , Julia Kiseleva , Maarten de Rijke

Face-to-face interaction networks describe social interactions in human gatherings, and are the substrate for processes such as epidemic spreading and gossip propagation. The bursty nature of human behavior characterizes many aspects of…

Physics and Society · Physics 2013-04-24 Michele Starnini , Andrea Baronchelli , Romualdo Pastor-Satorras