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Dialogue summarization aims to condense the original dialogue into a shorter version covering salient information, which is a crucial way to reduce dialogue data overload. Recently, the promising achievements in both dialogue systems and…

Computation and Language · Computer Science 2022-04-29 Xiachong Feng , Xiaocheng Feng , Bing Qin

Abstractive dialogue summarization has received increasing attention recently. Despite the fact that most of the current dialogue summarization systems are trained to maximize the likelihood of human-written summaries and have achieved…

Computation and Language · Computer Science 2022-12-21 Jiaao Chen , Mohan Dodda , Diyi Yang

Many conversation datasets have been constructed in the recent years using crowdsourcing. However, the data collection process can be time consuming and presents many challenges to ensure data quality. Since language generation has improved…

Computation and Language · Computer Science 2021-06-08 Chulaka Gunasekara , Guy Feigenblat , Benjamin Sznajder , Sachindra Joshi , David Konopnicki

Abstractive dialogue summarization is to generate a concise and fluent summary covering the salient information in a dialogue among two or more interlocutors. It has attracted great attention in recent years based on the massive emergence…

Computation and Language · Computer Science 2023-08-08 Qi Jia , Yizhu Liu , Siyu Ren , Kenny Q. Zhu

Dialog summarization has become increasingly important in managing and comprehending large-scale conversations across various domains. This task presents unique challenges in capturing the key points, context, and nuances of multi-turn long…

Computation and Language · Computer Science 2024-02-28 Ankan Mullick , Ayan Kumar Bhowmick , Raghav R , Ravi Kokku , Prasenjit Dey , Pawan Goyal , Niloy Ganguly

Dialogue summarization helps readers capture salient information from long conversations in meetings, interviews, and TV series. However, real-world dialogues pose a great challenge to current summarization models, as the dialogue length…

Computation and Language · Computer Science 2021-09-13 Yusen Zhang , Ansong Ni , Tao Yu , Rui Zhang , Chenguang Zhu , Budhaditya Deb , Asli Celikyilmaz , Ahmed Hassan Awadallah , Dragomir Radev

Online conversations can sometimes take a turn for the worse, either due to systematic cultural differences, accidental misunderstandings, or mere malice. Automatically forecasting derailment in public online conversations provides an…

Computation and Language · Computer Science 2021-10-12 Yova Kementchedjhieva , Anders Søgaard

Dialogue summarization task involves summarizing long conversations while preserving the most salient information. Real-life dialogues often involve naturally occurring variations (e.g., repetitions, hesitations) and existing dialogue…

Computation and Language · Computer Science 2023-11-16 Ankita Gupta , Chulaka Gunasekara , Hui Wan , Jatin Ganhotra , Sachindra Joshi , Marina Danilevsky

Speech summarization has become an essential tool for efficiently managing and accessing the growing volume of spoken and audiovisual content. However, despite its increasing importance, speech summarization remains loosely defined. The…

Computation and Language · Computer Science 2025-10-20 Fabian Retkowski , Maike Züfle , Andreas Sudmann , Dinah Pfau , Shinji Watanabe , Jan Niehues , Alexander Waibel

Most people participate in meetings almost every day, multiple times a day. The study of meetings is important, but also challenging, as it requires an understanding of social signals and complex interpersonal dynamics. Our aim this work is…

Applications · Statistics 2013-06-11 Been Kim , Cynthia Rudin

Abstractive conversation summarization has received much attention recently. However, these generated summaries often suffer from insufficient, redundant, or incorrect content, largely due to the unstructured and complex characteristics of…

Computation and Language · Computer Science 2021-04-20 Jiaao Chen , Diyi Yang

A system that could reliably identify and sum up the most important points of a conversation would be valuable in a wide variety of real-world contexts, from business meetings to medical consultations to customer service calls. Recent…

Computation and Language · Computer Science 2023-04-26 Virgile Rennard , Guokan Shang , Julie Hunter , Michalis Vazirgiannis

Forecasting conversation derailment can be useful in real-world settings such as online content moderation, conflict resolution, and business negotiations. However, despite language models' success at identifying offensive speech present in…

Computation and Language · Computer Science 2025-10-07 Yunfan Zhang , Kathleen McKeown , Smaranda Muresan

We present an analysis of user conversations in on-line social media and their evolution over time. We propose a dynamic model that accurately predicts the growth dynamics and structural properties of conversation threads. The model…

Computers and Society · Computer Science 2012-04-03 Chunyan Wang , Mao Ye , Bernardo A. Huberman

Output length is critical to dialogue summarization systems. The dialogue summary length is determined by multiple factors, including dialogue complexity, summary objective, and personal preferences. In this work, we approach dialogue…

Computation and Language · Computer Science 2022-10-28 Bin Wang , Chen Zhang , Chengwei Wei , Haizhou Li

Recently abstractive spoken language summarization raises emerging research interest, and neural sequence-to-sequence approaches have brought significant performance improvement. However, summarizing long meeting transcripts remains…

Computation and Language · Computer Science 2021-09-01 Zhengyuan Liu , Nancy F. Chen

Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…

Computation and Language · Computer Science 2021-10-26 Lulu Zhao , Fujia Zheng , Keqing He , Weihao Zeng , Yuejie Lei , Huixing Jiang , Wei Wu , Weiran Xu , Jun Guo , Fanyu Meng

With the abundance of automatic meeting transcripts, meeting summarization is of great interest to both participants and other parties. Traditional methods of summarizing meetings depend on complex multi-step pipelines that make joint…

Computation and Language · Computer Science 2020-09-22 Chenguang Zhu , Ruochen Xu , Michael Zeng , Xuedong Huang

This paper addresses the gap in predicting turn-taking and backchannel actions in human-machine conversations using multi-modal signals (linguistic, acoustic, and visual). To overcome the limitation of existing datasets, we propose an…

Computation and Language · Computer Science 2025-05-21 Yuxin Lin , Yinglin Zheng , Ming Zeng , Wangzheng Shi

Online conversations are particularly susceptible to derailment, which can manifest itself in the form of toxic communication patterns like disrespectful comments or verbal abuse. Forecasting conversation derailment predicts signs of…

Computation and Language · Computer Science 2023-06-23 Enas Altarawneh , Ammeta Agrawal , Michael Jenkin , Manos Papagelis
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