Related papers: RE-GrievanceAssist: Enhancing Customer Experience …
In microservice applications, ensuring resilience during database or service disruptions constitutes a significant challenge. While several tools address resilience testing for service failures, there is a notable gap in tools specifically…
Large Language Models (LLMs) face persistent and evolving trustworthiness issues, motivating developers to seek automated and flexible repair methods that enable convenient deployment across diverse scenarios. Existing repair methods like…
Search systems often employ a re-ranking pipeline, wherein documents (or passages) from an initial pool of candidates are assigned new ranking scores. The process enables the use of highly-effective but expensive scoring functions that are…
The popularity of Large Language Models (LLMs) have unleashed a new age ofLanguage Agents for solving a diverse range of tasks. While contemporary frontier LLMs are capable enough to power reasonably good Language agents, the closed-API…
Large language models (LLMs) have shown excellent mastering of human language, but still struggle in real-world applications that require mathematical problem-solving. While many strategies and datasets to enhance LLMs' mathematics are…
Manufacturers have long benefited from reusing returned products and parts. This benevolent approach can minimize cost and help the manufacturer to play a role in sustaining the environment, something which is of utmost importance these…
In software engineering processes for machine learning (ML)-enabled systems, integrating and verifying ML components is a major challenge. A prerequisite is the specification of ML component requirements, including models and data, an area…
Automated classification of chief complaints from patient-generated text is a critical first step in developing scalable platforms to triage patients without human intervention. In this work, we evaluate several approaches to chief…
E-commerce dominates a large part of the world's economy with many websites dedicated to online selling products. The vast majority of e-commerce websites provide their customers with the ability to express their opinions about the…
Accurate evaluation of conversational retrieval is pivotal for advancing Retrieval-Augmented Generation (RAG) systems. However, existing conversational retrieval benchmarks suffer from costly, sparse human annotation or rigid, unnatural…
Efficiently harnessing GPU compute is critical to improving user experience and reducing operational costs in large language model (LLM) services. However, current inference engine schedulers overlook the attention backend's sensitivity to…
While most efforts to improve LLM-based tool-using agents focus on the agent itself - through larger models, better prompting, or fine-tuning - agent performance increasingly plateaus due to the quality of the tool interfaces these agents…
Machine Learning (ML)-enabled systems challenge traditional Requirements Engineering (RE) and agile management due to data dependence, experimentation, and uncertain model behavior. Existing RE and agile practices remain poorly integrated…
This paper introduces the Consumer Feedback Insight & Prediction Platform, a system leveraging machine learning to analyze the extensive Consumer Financial Protection Bureau (CFPB) Complaint Database, a publicly available resource exceeding…
Large-scale multi-tenant retrieval systems generate extensive query logs but lack curated relevance labels for effective domain adaptation, resulting in substantial underutilized "dark data". This challenge is compounded by the high cost of…
Unique developmental and operational characteristics of ML components as well as their inherent uncertainty demand robust engineering principles are used to ensure their quality. We aim to determine how software systems can be (re-)…
Retrieval-augmented large language models (LLMs) leverage relevant content retrieved by information retrieval systems to generate correct responses, aiming to alleviate the hallucination problem. However, existing retriever-responder…
Designing reliable integrated energy systems for industrial processes requires optimization and verification models across multiple fidelities, from architecture-level sizing to high-fidelity dynamic operation. However, model mismatch…
Recent progress in large language models (LLMs) has been propelled by reinforcement learning with verifiable rewards (RLVR) and test-time scaling. However, the limited output length of LLMs constrains the depth of reasoning attainable in a…
Modern large-scale recommendation systems rely heavily on user interaction history sequences to enhance the model performance. The advent of large language models and sequential modeling techniques, particularly transformer-like…