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Travel behavior prediction is a core problem in transportation demand management and is traditionally addressed using numerical models calibrated on observed data. With recent advances in large language models (LLMs), new opportunities have…
Large Language Models (LLMs) have recently demonstrated remarkable performance in various Natural Language Processing (NLP) applications, such as sentiment analysis, content generation, and personalized recommendations. Despite their…
Mobile applications have become indispensable companions in our daily lives. Spanning over the categories from communication and entertainment to healthcare and finance, these applications have been influential in every aspect. Despite…
Large language models (LLMs) are essential tools that users employ across various scenarios, so evaluating their performance and guiding users in selecting the suitable service is important. Although many benchmarks exist, they mainly focus…
Artificial intelligence (AI) is widely deployed to solve problems related to marketing attribution and budget optimization. However, AI models can be quite complex, and it can be difficult to understand model workings and insights without…
Online property booking platforms are widely used and rely heavily on consistent, up-to-date information about accommodation facilities, often sourced from third-party providers. However, these external data sources are frequently affected…
Large language models (LLMs) are now widely used across many fields, including marketing research. Sentiment analysis, in particular, helps firms understand consumer preferences. While most NLP studies classify sentiment from review text…
Large language models (LLMs) have shown impressive capabilities in natural language understanding and generation. Their potential for deeper user understanding and improved personalized user experience on recommendation platforms is,…
Travel planning is a complex task that involves generating a sequence of actions related to visiting places subject to constraints and maximizing some user satisfaction criteria. Traditional approaches rely on problem formulation in a given…
A language can have different varieties. These varieties can affect the performance of natural language processing (NLP) models, including large language models (LLMs), which are often trained on data from widely spoken varieties. This…
The advent of ChatGPT and GPT-4 has captivated the world with large language models (LLMs), demonstrating exceptional performance in question-answering, summarization, and content generation. The aviation industry is characterized by an…
Large Language Models (LLMs) have demonstrated surprising performance across various natural language processing tasks. Recently, medical LLMs enhanced with domain-specific knowledge have exhibited excellent capabilities in medical…
Today's business ecosystem has become very competitive. Customer satisfaction has become a major focus for business growth. Business organizations are spending a lot of money and human resources on various strategies to understand and…
Traditional service quality metrics often fail to capture the nuanced drivers of passenger satisfaction hidden within unstructured online feedback. This study validates a Large Language Model (LLM) framework designed to extract granular…
Recommender systems have become integral to our digital experiences, from online shopping to streaming platforms. Still, the rationale behind their suggestions often remains opaque to users. While some systems employ a graph-based approach,…
Narrative-driven recommendation (NDR) presents an information access problem where users solicit recommendations with verbose descriptions of their preferences and context, for example, travelers soliciting recommendations for points of…
Travel planning is a valuable yet complex task that poses significant challenges even for advanced large language models (LLMs). While recent benchmarks have advanced in evaluating LLMs' planning capabilities, they often fall short in…
Large language models (LLMs) are poised to revolutionize the domain of online fashion retail, enhancing customer experience and discovery of fashion online. LLM-powered conversational agents introduce a new way of discovery by directly…
Travel choice analysis is crucial for understanding individual travel behavior to develop appropriate transport policies and recommendation systems in Intelligent Transportation Systems (ITS). Despite extensive research, this domain faces…
This research compares large language model (LLM) fine-tuning methods, including Quantized Low Rank Adapter (QLoRA), Retrieval Augmented fine-tuning (RAFT), and Reinforcement Learning from Human Feedback (RLHF), and additionally compared…