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Related papers: Explanations in Everyday Software Systems: Towards…

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Explainability has been an important goal since the early days of Artificial Intelligence. Several approaches for producing explanations have been developed. However, many of these approaches were tightly coupled with the capabilities of…

Artificial Intelligence · Computer Science 2020-03-20 Shruthi Chari , Daniel M. Gruen , Oshani Seneviratne , Deborah L. McGuinness

Machines are being increasingly used in decision-making processes, resulting in the realization that decisions need explanations. Unfortunately, an increasing number of these deployed models are of a 'black-box' nature where the reasoning…

Artificial Intelligence · Computer Science 2023-11-07 Sopam Dasgupta

In today's digitized world, software systems must support users in understanding both how to interact with a system and why certain behaviors occur. This study investigates whether explanation needs, classified from user reviews, can be…

Software Engineering · Computer Science 2025-08-21 Martin Obaidi , Kushtrim Qengaj , Jakob Droste , Hannah Deters , Marc Herrmann , Jil Klünder , Elisa Schmid , Kurt Schneider

Human-centered explainability has become a critical foundation for the responsible development of interactive information systems, where users must be able to understand, interpret, and scrutinize AI-driven outputs to make informed…

Human-Computer Interaction · Computer Science 2025-07-04 Yuhao Zhang , Jiaxin An , Ben Wang , Yan Zhang , Jiqun Liu

Issues regarding explainable AI involve four components: users, laws & regulations, explanations and algorithms. Together these components provide a context in which explanation methods can be evaluated regarding their adequacy. The goal of…

Artificial Intelligence · Computer Science 2018-03-30 Gabrielle Ras , Marcel van Gerven , Pim Haselager

The opaque nature of many intelligent systems violates established usability principles and thus presents a challenge for human-computer interaction. Research in the field therefore highlights the need for transparency, scrutability,…

Human-Computer Interaction · Computer Science 2021-02-19 Malin Eiband , Daniel Buschek , Heinrich Hussmann

Complex Systems were identified and studied in different fields, such as physics, biology, and economics. These systems exhibit exciting properties such as self-organization, robust order, and emergence. In recent years, software systems…

Software Engineering · Computer Science 2023-06-22 Jan Žižka , Bruno Rossi , Tomáš Pitner

Strategies based on Explainable Artificial Intelligence - XAI have emerged in computing to promote a better understanding of predictions made by black box models. Most XAI measures used today explain these types of models, generating…

Machine Learning · Computer Science 2021-11-18 José Ribeiro , Raíssa Silva , Lucas Cardoso , Ronnie Alves

This work focuses on the context of software explainability, which is the production of software capable of explaining to users the dynamics that govern its internal functioning. User models that include information about their requirements…

Human-Computer Interaction · Computer Science 2021-12-06 Henrique Ramos , Mateus Fonseca , Lesandro Ponciano

Due to the growing complexity of software systems, there has been a dramatic increase and industry demand for tools and techniques on software refactoring in the last ten years, defined traditionally as a set of program transformations…

Software Engineering · Computer Science 2020-07-07 Chaima Abid , Vahid Alizadeh , Marouane Kessentini , Thiago do Nascimento Ferreira , Danny Dig

Providing meaningful and actionable explanations to end-users is a fundamental prerequisite for implementing explainable intelligent systems in the real world. Explainability is a situated interaction between a user and the AI system rather…

Artificial Intelligence · Computer Science 2021-06-04 Garrick Cabour , Andrés Morales , Élise Ledoux , Samuel Bassetto

Explainability is motivated by the lack of transparency of black-box Machine Learning approaches, which do not foster trust and acceptance of Machine Learning algorithms. This also happens in the Predictive Process Monitoring field, where…

Artificial Intelligence · Computer Science 2025-07-25 Williams Rizzi , Marco Comuzzi , Chiara Di Francescomarino , Chiara Ghidini , Suhwan Lee , Fabrizio Maria Maggi , Alexander Nolte

Within the growing domain of software engineering in the automotive sector, the number of used tools, processes, methods and languages has increased distinctly in the past years. To be able to choose proper methods for particular…

Software Engineering · Computer Science 2016-01-15 Florian Bock , Daniel Homm , Sebastian Siegl , Reinhard German

There has recently been a surge of work in explanatory artificial intelligence (XAI). This research area tackles the important problem that complex machines and algorithms often cannot provide insights into their behavior and thought…

Artificial Intelligence · Computer Science 2019-02-05 Leilani H. Gilpin , David Bau , Ben Z. Yuan , Ayesha Bajwa , Michael Specter , Lalana Kagal

Interoperability has been a focus of attention over at least four decades, with the emergence of several interoperability types (or levels), diverse models, frameworks, and solutions, also as a result of a continuous effort from different…

Software Engineering · Computer Science 2023-11-01 Rita S. P. Maciel , Pedro H. Valle , Kécia S. Santos , Elisa Y. Nakagawa

Explainable information retrieval is an emerging research area aiming to make transparent and trustworthy information retrieval systems. Given the increasing use of complex machine learning models in search systems, explainability is…

Information Retrieval · Computer Science 2022-11-07 Avishek Anand , Lijun Lyu , Maximilian Idahl , Yumeng Wang , Jonas Wallat , Zijian Zhang

Explainability of recommender systems has become essential to ensure users' trust and satisfaction. Various types of explainable recommender systems have been proposed including explainable graph-based recommender systems. This review paper…

Information Retrieval · Computer Science 2025-10-22 Thanet Markchom , Huizhi Liang , James Ferryman

Patients increasingly rely on online reviews when choosing healthcare providers, yet the sheer volume of these reviews can hinder effective decision-making. This paper summarises a mixed-methods study aimed at evaluating a proposed…

Computers and Society · Computer Science 2026-03-03 Eman Alamoudi , Ellis Solaiman

Deep neural networks successfully pervaded many applications domains and are increasingly used in critical decision processes. Understanding their workings is desirable or even required to further foster their potential as well as to access…

Machine Learning · Computer Science 2019-04-10 Maximilian Alber

The ubiquity of systems using artificial intelligence or "AI" has brought increasing attention to how those systems should be regulated. The choice of how to regulate AI systems will require care. AI systems have the potential to synthesize…