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Large language models (LLMs) have demonstrated remarkable performance in zero-shot dialogue state tracking (DST), reducing the need for task-specific training. However, conventional DST benchmarks primarily focus on structured user-agent…

Computation and Language · Computer Science 2025-06-13 Sangmin Song , Juhwan Choi , JungMin Yun , YoungBin Kim

Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs)…

Dialogue systems controlled by predefined or rule-based scenarios derived from counseling techniques, such as cognitive behavioral therapy (CBT), play an important role in mental health apps. Despite the need for responsible responses, it…

Computation and Language · Computer Science 2024-01-30 Kenta Izumi , Hiroki Tanaka , Kazuhiro Shidara , Hiroyoshi Adachi , Daisuke Kanayama , Takashi Kudo , Satoshi Nakamura

One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…

Computation and Language · Computer Science 2023-09-26 Sam Davidson , Salvatore Romeo , Raphael Shu , James Gung , Arshit Gupta , Saab Mansour , Yi Zhang

Open-domain dialogue systems have seen remarkable advancements with the development of large language models (LLMs). Nonetheless, most existing dialogue systems predominantly focus on brief single-session interactions, neglecting the…

Computation and Language · Computer Science 2025-02-14 Hao Li , Chenghao Yang , An Zhang , Yang Deng , Xiang Wang , Tat-Seng Chua

Responsiveness in large language model (LLM) applications is widely assumed to be critical, yet the impact of latency on user behavior and perception of output quality has not been systematically explored. We report a controlled experiment…

Human-Computer Interaction · Computer Science 2026-04-09 Felicia Fang-Yi Tan , Moritz A. Messerschmidt , Wen Yin , Oded Nov

Efforts have been made to make machines converse like humans in the past few decades. The recent techniques of Large Language Models (LLMs) make it possible to have human-like conversations with machines, but LLM's flaws of lacking…

Logic in Computer Science · Computer Science 2025-02-14 Yankai Zeng

Large Language Models (LLMs), typified by OpenAI's GPT, have marked a significant advancement in artificial intelligence. Trained on vast amounts of text data, LLMs are capable of understanding and generating human-like text across a…

Artificial Intelligence · Computer Science 2024-10-29 Haochen Zhang , Yuyang Dong , Chuan Xiao , Masafumi Oyamada

Large language models (LLMs) have demonstrated the ability to improve human efficiency through conversational interactions. Conventional LLM-powered dialogue systems, operating on a turn-based paradigm, preclude real-time interaction during…

Computation and Language · Computer Science 2024-09-19 Wang Xu , Shuo Wang , Weilin Zhao , Xu Han , Yukun Yan , Yudi Zhang , Zhe Tao , Zhiyuan Liu , Wanxiang Che

Effective conversation requires common ground: a shared understanding between the participants. Common ground, however, does not emerge spontaneously in conversation. Speakers and listeners work together to both identify and construct a…

Computation and Language · Computer Science 2024-04-04 Omar Shaikh , Kristina Gligorić , Ashna Khetan , Matthias Gerstgrasser , Diyi Yang , Dan Jurafsky

Multi-turn conversation has emerged as a predominant interaction paradigm for Large Language Models (LLMs). Users often employ follow-up questions to refine their intent, expecting LLMs to adapt dynamically. However, recent research reveals…

Computation and Language · Computer Science 2026-02-10 Geng Liu , Fei Zhu , Rong Feng , Changyi Ma , Shiqi Wang , Gaofeng Meng

Non-goal oriented dialog agents (i.e. chatbots) aim to produce varying and engaging conversations with a user; however, they typically exhibit either inconsistent personality across conversations or the average personality of all users.…

Computation and Language · Computer Science 2020-05-14 Alex Boyd , Raul Puri , Mohammad Shoeybi , Mostofa Patwary , Bryan Catanzaro

People have long hoped for a conversational system that can assist in real-life situations, and recent progress on large language models (LLMs) is bringing this idea closer to reality. While LLMs are often impressive in performance, their…

Computation and Language · Computer Science 2025-02-06 Linkai Peng , Baorian Nuchged , Yingming Gao

Large language models (LLMs) are increasingly used in robotics, especially for high-level action planning. Meanwhile, many robotics applications involve human supervisors or collaborators. Hence, it is crucial for LLMs to generate socially…

Robotics · Computer Science 2025-05-28 Lennart Wachowiak , Andrew Coles , Oya Celiktutan , Gerard Canal

Large language models (LLMs) are increasingly relied upon for complex multi-turn conversations across diverse real-world applications. However, existing benchmarks predominantly focus on single-turn evaluations, overlooking the models'…

Computation and Language · Computer Science 2024-01-31 Wai-Chung Kwan , Xingshan Zeng , Yuxin Jiang , Yufei Wang , Liangyou Li , Lifeng Shang , Xin Jiang , Qun Liu , Kam-Fai Wong

Large Language Models (LLMs) evaluation is a patchy and inconsistent landscape, and it is becoming clear that the quality of automatic evaluation metrics is not keeping up with the pace of development of generative models. We aim to improve…

Computation and Language · Computer Science 2023-10-24 Andrea Sottana , Bin Liang , Kai Zou , Zheng Yuan

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

Collecting human-chatbot dialogues typically demands substantial manual effort and is time-consuming, which limits and poses challenges for research on conversational AI. In this work, we propose DialogueForge - a framework for generating…

Computation and Language · Computer Science 2025-07-22 Ruizhe Zhu , Hao Zhu , Yaxuan Li , Syang Zhou , Shijing Cai , Malgorzata Lazuka , Elliott Ash

The recent success of large language models (LLMs) has attracted widespread interest to develop role-playing conversational agents personalized to the characteristics and styles of different speakers to enhance their abilities to perform…

Computation and Language · Computer Science 2024-06-07 Yizhe Yang , Palakorn Achananuparp , Heyan Huang , Jing Jiang , Ee-Peng Lim

Most of the open-domain dialogue models tend to perform poorly in the setting of long-term human-bot conversations. The possible reason is that they lack the capability of understanding and memorizing long-term dialogue history information.…

Computation and Language · Computer Science 2022-03-15 Xinchao Xu , Zhibin Gou , Wenquan Wu , Zheng-Yu Niu , Hua Wu , Haifeng Wang , Shihang Wang