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Text normalization - the conversion of text from written to spoken form - is traditionally assumed to be an ill-formed task for language models. In this work, we argue otherwise. We empirically show the capacity of Large-Language Models…

Dialogue State Tracking (DST) is designed to monitor the evolving dialogue state in the conversations and plays a pivotal role in developing task-oriented dialogue systems. However, obtaining the annotated data for the DST task is usually a…

Recent advances in language models have achieved significant progress. GPT-4o, as a new milestone, has enabled real-time conversations with humans, demonstrating near-human natural fluency. Such human-computer interaction necessitates…

Conversational systems are now capable of producing impressive and generally relevant responses. However, we have no visibility nor control of the socio-emotional strategies behind state-of-the-art Large Language Models (LLMs), which poses…

Interviews are a widely used technique in eliciting requirements to gather stakeholder needs, preferences, and expectations for a software system. Effective interviewing requires skilled interviewers to formulate appropriate interview…

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Large Language Models (LLMs) have recently garnered significant attention, primarily for their capabilities in text-based interactions. However, natural human interaction often relies on speech, necessitating a shift towards voice-based…

Large Language Models (LLMs) are widely used in real-time voice chat applications, typically in combination with text-to-speech (TTS) systems to generate audio responses. However, their large size often leads to noticeable latency between…

Cognitive biases often shape human decisions. While large language models (LLMs) have been shown to reproduce well-known biases, a more critical question is whether LLMs can predict biases at the individual level and emulate the dynamics of…

Large language models (LLMs) are currently at the forefront of intertwining AI systems with human communication and everyday life. Therefore, it is of great importance to evaluate their emerging abilities. In this study, we show that LLMs…

Large language models (LLMs) have demonstrated remarkable capabilities in handling complex dialogue tasks without requiring use case-specific fine-tuning. However, analyzing live dialogues in real-time necessitates low-latency processing…

In dialogue transcription pipelines, Large Language Models (LLMs) are frequently employed in post-processing to improve grammar, punctuation, and readability. We explore a complementary post-processing step: enriching transcribed dialogues…

Achieving super-human performance in recognizing human speech has been a goal for several decades, as researchers have worked on increasingly challenging tasks. In the 1990's it was discovered, that conversational speech between two humans…

We explore the use of GPT-4 on a humanoid robot in simulation and the real world as proof of concept of a novel large language model (LLM) driven behaviour method. LLMs have shown the ability to perform various tasks, including robotic…

Large language models (LLMs) are increasingly used in daily applications, from content generation to code writing, where each interaction treats the model as stateless, generating responses independently without memory. Yet human writing is…

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

Recent claims suggest that large language models (LMs) underperform humans in comprehending minimally complex English statements (Dentella et al., 2024). Here, we revisit those findings and argue that human performance was overestimated,…

With the availability of massive general-domain dialogue data, pre-trained dialogue generation appears to be super appealing to transfer knowledge from the general domain to downstream applications. In most existing work, such transferable…

In spoken Task-Oriented Dialogue (TOD) systems, the choice of the semantic representation describing the users' requests is key to a smooth interaction. Indeed, the system uses this representation to reason over a database and its domain…

As Large Language Models (LLMs) become increasingly integrated into everyday life as general purpose multimodal AI systems, their capabilities to simulate human understanding are under examination. This study investigates LLMs ability to…