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Evaluating the quality of explanations in Explainable Artificial Intelligence (XAI) is to this day a challenging problem, with ongoing debate in the research community. While some advocate for establishing standardized offline metrics,…
Human-AI collaboration for decision-making strives to achieve team performance that exceeds the performance of humans or AI alone. However, many factors can impact success of Human-AI teams, including a user's domain expertise, mental…
As AI systems are increasingly deployed to support decision-making in critical domains, explainability has become a means to enhance the understandability of these outputs and enable users to make more informed and conscious choices.…
To enable human oversight, agentic AI systems often provide a trace of reasoning and action steps. Designing traces to have an informative, but not overwhelming, level of detail remains a critical challenge. In three user studies on a…
Concerns about the risks and harms posed by artificial intelligence (AI) have resulted in significant study into algorithmic transparency, giving rise to a sub-field known as Explainable AI (XAI). Unfortunately, despite a decade of…
Modern AI systems are reaping the advantage of novel learning methods. With their increasing usage, we are realizing the limitations and shortfalls of these systems. Brittleness to minor adversarial changes in the input data, ability to…
Large language models are increasingly discussed and used as tools that may assist with scholarly peer review, but empirical evidence regarding how authors use and perceive AI-based feedback remains limited. This paper reports findings from…
There is growing enthusiasm about the potential for humans and AI to collaborate by leveraging their respective strengths. Yet in practice, this promise often falls short. This paper uses an online experiment to identify non-instrumental…
In the past few years, augmented reality (AR) and virtual reality (VR) technologies have experienced terrific improvements in both accessibility and hardware capabilities, encouraging the application of these devices across various domains.…
In an ideal world, deployed machine learning models will enhance our society. We hope that those models will provide unbiased and ethical decisions that will benefit everyone. However, this is not always the case; issues arise during the…
As artificial intelligence systems increasingly inform high-stakes decisions across sectors, transparency has become foundational to responsible and trustworthy AI implementation. Leveraging our role as a leading institute in advancing AI…
Annotations in Visual Analytics (VA) have become a common means to support the analysis by integrating additional information into the VA system. That additional information often depends on the current process step in the visual analysis.…
Blind people use artificial intelligence-enabled visual assistance technologies (AI VAT) to gain visual access in their everyday lives, but these technologies are embedded with errors that may be difficult to verify non-visually. Previous…
Visualization supports exploratory data analysis (EDA), but EDA frequently presents spurious charts, which can mislead people into drawing unwarranted conclusions. We investigate interventions to prevent false discovery from visualized…
Recent developments in artificial intelligence (AI) have permeated through an array of different immersive environments, including virtual, augmented, and mixed realities. AI brings a wealth of potential that centers on its ability to…
To benefit from AI advances, users and operators of AI systems must have reason to trust it. Trust arises from multiple interactions, where predictable and desirable behavior is reinforced over time. Providing the system's users with some…
Sensemaking is the cognitive process of extracting information, creating schemata from knowledge, making decisions from those schemata, and inferring conclusions. Human analysts are essential to exploring and quantifying this process, but…
When a student is asked to perform a given task, her subjective estimate of the difficulty of that task has a strong influence on her performance. There exists a rich literature on the impact of perceived task difficulty on performance and…
The new age of digital growth has marked all fields. This technological evolution has impacted data flows which have witnessed a rapid expansion over the last decade that makes the data traditional processing unable to catch up with the…
About 32% of a software practitioners' day involves seeking and using information to support task completion. Although the information needs of software practitioners have been studied extensively, the impact of AI-assisted tools on their…